Casey Hockman
Update as of 8/8: So I’m updating this review because the manager reached out and gave a credit and was super helpful. My beef is now exclusively with Doordash who refused to correct this even though they were the only ones who could. Like I said, mistakes happen and if I hadn’t been having a pretty crappy day already, I would’ve found the situation pretty funny lol I appreciate the quick response from JJs! I’ll be ordering through the app or by phone in future!
Original review:
They forgot the bacon in my BLT… One of 3 named ingredients in the entire damn sandwich and they forgot it lol I understand mistakes happen but when I tried to resolve this with Doordash, I was only given back half the amount of the $20 GIANT BLT minus the B. The restaurant just said to work with Doordash so now I’m out $10 because someone else screwed up?
Also added things to my chicken caesar wrap that I didn’t ask for. Just a mess overall. Won’t be ordering this way again, for sure.
… moreSara Belfry
Thank you for helping TC West HS Men’s Soccer Team with sandwiches and chips! It’s a big order and they have been gracious with communication, fixing order changes and giving us great food for the them. We appreciate your support and hard work to make it happen.
My own family grabs sandwiches from there and is always fast, friendly, and delicious. Thanks for everything!
… moreTraveling Gypsy
The young lady at the counter with a facial piercing needs to slow down, and learn to count back cash! My order came to $11.23 I gave her $15.23 and she stated she didn’t know how to do math, and than proceeded to use her calculator than hand me back $3 and some change, when I explained to her the total I should be getting back is $4 and even showed her myself on my calculator. Other than that I’ve never had a bad experience and I’ve never had to write a review like this either.
… moreC. Hiller
Friendly spacious atmosphere lots of seating…Food was exceptional,fast service and knowledgeable about the menu would highly recommend for a stop off for lunch or a quick dinner lots to choose from!!
… moreAdeline Walters
Awesome! A group of my peers came in to Jimmy John’s and Joseph gave us one free desert each and a free drink because we were performing in an orchestra concert that night (he had heard about it). Joseph was super kind and repeated his question if I wanted a free dessert even though I couldn’t hear him twice. Thank you very much! Also, the food here is always delicious.
… moreSummer Annis
The manager with the hair sticking up everywhere was very rude. We came in the get a door dash and they just left the bag of food behind the register. While we were waiting for them to bring out the order all 4 were sitting on their phones not saying anything. We had to fill the pop and their machine was off.
… moreTyler Haberman
Highly recommend ordering from another location.
Ordered a single sandwich and chips at 2:00pm on a Wednesday. My sandwich didn’t arrive until 3:00pm.
Freaky fast delivery, is more like freaky non-existent delivery. Unfortunately I had already made myself lunch by the time it arrived so I had to stick it in my fridge.
Don’t get me wrong, the food will be fine, but just be honest with customer if they won’t get a sandwich for an hour. Many of us will appropriately pick something else.
… moreJoseph Teja
I just visited this location as I was on my lunch break, and I encountered a gentleman called Joe.
He was extremely friendly and provided me with amazing service!!
That is so hard to find these days and I don’t write reviews very often, but he definitely deserved recognition, so, thank you, Joe!!
… moreMerek Roman
Outstanding food and service. This location perfectly embodies the quintessential experience you should have at a Jimmy Johns. The staff is extremely fast and make quality sandwiches.
… moreEthan Giem
Stopped in for a turkey tom and was in and out in under 3 minutes! The staff was friendly and welcoming, the bread was fresh, and everything tasted amazing.
… more