

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
Address and Contact Information
Address: 2101 W Michigan Ave, Jackson, MI 49202
Phone: (517) 784-8224
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Jackson | Jimmy John’s 0605
Jimmy John’s Locations in Jackson, Michigan
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Reviews
I ordered two #5 no substitutions and two drinks. I paid for my drive through order and drove up. After getting our drinks, we waited while cars piled up behind us only to give up and drive away. We would have driven away but we had already paid. After 20 minutes, I tried getting the attention of their team member who refused to come near the window or look over that way and was chatting and laughing with colleagues. After 30 minutes and noone coming to check or even looking over at the window, I called the store and asked to speak to the manager. A very you lady came to the window and I said I was happy to pay for my drinks but it has been 30 minutes and we would like to cancel our order. The manager said they were really busy and there was nothing she could do and the order was almost out. I explained I did not wish to continue and that I did understand but keeping communication open with customers was important and that I had been ignored while the team member who waited on me chatted and laughed with her colleagues. At this point the team member who had come and stood behind the manager was laughing as I was talking and she pushed the manager out of the way, stuck her head and arm out of the drive through to yell at me then slammed the metal and glass doors closed in my face. The manager opened the door back up and I addressed the team mate who had nearly assaulted me saying that her behavior was uncalled for and that I was not raising my voice to her and I asked her to do the same. She said she could do whatever she wanted because I said she was laughing and that could get her fired. The young manager was about to cry. I asked for a other manager or a corporate number or for when another manager could be in and was refused to be given any information except that the store manager comes in on Tuesday morning.
I will never be frequenting this restaurant as I genuinely feared for my safety from this team member who was out of control and resorted to physical violence
Five stars for the delicious sub, one star for the existential tipping crisis. I’ve always loved the “speedy” service at Jimmy John’s, but lately, I’ve been noticing a new trend: the tip screen of shame. You’re faced with a choice right on the card reader, and you can’t help but wonder if the staff can see your every move. But here’s the kicker: after I’ve decided on a tip (or lack thereof), I get to bag my own food! I’m half-expecting a menu item called the “T.I.P.” – “Tipping Is Provided,” which is basically the same sub, but someone else puts it in a bag for you. If I’m going to be a part of the assembly line, maybe I should be getting a discount instead of being asked for a tip?
P.S. Being obligated to tip before any service is rendered, and then having to bag my own order, is not a tipping system—it’s a fundamental lack of respect for the customer.
We got jokes from Joseph after ordering and waiting (briefly) for the sandwich and wraps.
I hope they keep the firecracker wrap as that’s a great flavor combo, but I’ll always have my Country Club as a standard fare option.