Penny Gibbs
Most of the staff were very indifferent. I didn’t get a hello. I didn’t get a thank you. I didn’t get a receipt. I had to go back and ask for my receipt which was just handed to me. No apology nothing.
… moreHuma Abd
I have been to other Jimmy John’s but this location is really lacking. I ordered a veggie sandwich for pickup and it was so sloppy and improperly put together that it was shocking. No regard for customer satisfaction. Will not be going to this location again.
… moreMarishia Whittaker
The building itself is beautiful. Service was subpar to low. I ordered a tuna sandwich to go and a pickle. Wasn’t given a bag I had to ask for one. Just not the best customer service. My simple sandwich also wasn’t the greatest. And I usually love Jimmy John’s. But yeah work on your customer service. Doesn’t matter what time of day. Treat the customers like you’d want to be treated including food handling.
… moreJaime Nicolau
Service at this location lacks that welcoming and friendly vibe. No “Welcome to JJ’s…” with (at least) a fake smile. The 2 guys there have zero personality.
… moreBruna Villas
Pure lack of customer consideration, they had confirmed my order, for more then 1 hr I received 3 messages from the delivery service saying they were on their way, the last one said it would arrive in 7 minutes. Out of nothing I received a final message saying my delivery was cancelled, I called the restaurant and they said they didn’t had bread, I said they could have told me 1 hr ago, he kept repeating “right” and DID NOT CARE AT ALL for the order they had “confirmed” and “shipped”. They said they didn’t have my phone number but I was receiving messages all the time from the delivery service, I ordered through the app and all my data is available there. I’m very frustrated with this restaurante right now!
… moreC Goodman
Arrived at 8:47pm to a dark store with the staff mopping and closing. I understand that staff likely wants to get home after a long day, but it is disappointing when a store closes before the hours they post, especially at a fast food restaurant where service only takes a couple minutes.
… moreLorenda Clarkson
The first delivery I ordered took more than an hour to receive and the unwhich was very watery and soaked thru the lettuce. I tried a second delivery in hopes that was an isolated incident. I ordered 2 different little johns. I received them timely, but they were identical subs, and they were flavorless. My third (and last) delivery was also timely, but again the sub was flavorless and dry. I do not recommend this particular Jimmy Johns.
… moreDavid Stenberg
Terrible sandwich, it was just thrown together. Literally had my sandwich within a minute after I ordered it. Very little lettuce and one slice of tomato. They were too much in a hurry to get back to their phones
… moreNash Landsparger
They were quick to take my order and get it out to me, and for the little time I had to wait the signs hung around we’re a good laugh.
… moreAsad Rizvi
August 23, 2023, at 8:35pm. Store location 14 mile Rd near the five expressway. I frequent this Jimmy Johns a lot, I work a 10 shift and this store is on my way home. I reached the store around 8:35pm today after my shift and ordered my usual sandwich. The store closes at 9pm, so I had 30 minutes before they closed. The two individuals behind the counter did not seem to thrilled that I was there, the one that took my order was polite, but the gentleman that prepared my sandwich was not so nice. As my order was being rung up, the gentleman preparing the sandwich slammed the lid to the cold cooler down, it was loud enough that the individuals walking outside going to the Yemen coffee house next door glanced in through the window. I do understand that I came in 30 minutes before the store closed, and that they had started to mop the floors and were in the process of sanitizing the counter top and prep area when I walked in, but there was no need to slam the lid and look annoyed. I left a 15 percent tip, I know that restaurant workers do deal with rude customers. That being said, these individuals should have locked the door early, if they wanted to close up shop earlier. To the target, homedepot, Costco and Henry Ford employees that are working late and need to get food late, go to Wendy’s, Culvers or McDonalds instead.
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