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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
Address and Contact Information
Address: 2791 University Dr, Auburn Hills, MI 48326
Phone: (248) 377-6065
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Uma Shiva
I had a very disappointing experience today with Jimmy John’s. I placed an order for two sandwiches around 2:50 PM for delivery. The order was sent through Uber Eats, but it was never delivered, even by 4:00 PM. In the Uber Eats app, the status was showing “Not Delivered.”
When I called the store, the manager told me their system showed the order as delivered, even though I never received anything. I used 1250 rewards points (worth $10) from the JJ app for one of the sandwiches. They only refunded me for one sandwich and did not restore my rewards points. I was also told that the regional manager denied issuing a full refund.
This is extremely frustrating. I lost my rewards points and did not receive my food. I ended up hungry and very disappointed with the service and lack of resolution.
I hope management reviews this situation and makes it right. Customers should not lose their money and rewards due to delivery errors.
… moreWhen I called the store, the manager told me their system showed the order as delivered, even though I never received anything. I used 1250 rewards points (worth $10) from the JJ app for one of the sandwiches. They only refunded me for one sandwich and did not restore my rewards points. I was also told that the regional manager denied issuing a full refund.
This is extremely frustrating. I lost my rewards points and did not receive my food. I ended up hungry and very disappointed with the service and lack of resolution.
I hope management reviews this situation and makes it right. Customers should not lose their money and rewards due to delivery errors.
Coach Hustle
Avoid this store at all cost. Horrible service . I said the price shouldn’t be that because I order Jimmy John’s frequently. They said it went up . I look at the board and did the math and it still wasn’t adding up. They have huge sign that says combo for a $1 which I pointed at while ordering.
They claim you have to ask to get that price. Never had that happen at any other location. Then when I get my sandwich I said I don’t get a bag or a cup or napkins.They say I can get it myself. I might as well made my own sandwich to. I shouldn’t have to reach across in your work station to get anything. Your employees have an horrible attitude problem. Never never again. And I’m calling corporate because this place need a new manager and trainer . Also I’ll be calling the health department bc the bathroom water doesn’t get hot it was ice cold. How you washing your dirty hands after the bathroom. Learn to treat customers with basic human respect instead of we a burden. Never eat here go else where
… moreThey claim you have to ask to get that price. Never had that happen at any other location. Then when I get my sandwich I said I don’t get a bag or a cup or napkins.They say I can get it myself. I might as well made my own sandwich to. I shouldn’t have to reach across in your work station to get anything. Your employees have an horrible attitude problem. Never never again. And I’m calling corporate because this place need a new manager and trainer . Also I’ll be calling the health department bc the bathroom water doesn’t get hot it was ice cold. How you washing your dirty hands after the bathroom. Learn to treat customers with basic human respect instead of we a burden. Never eat here go else where
Brandy Tucker
So stupid you cant have your sub extra toasted or bread taken out and toasted……. all because its a franchise owned. If it was corporate owned you so can!!!!! Crazy how they are willing to lose a customer ober not taking bread out and toasting it. Oh and you cant get extra toasted!!
Update- crazy I was able to go to a different Jimmy John’s and get what I requested!
… moreUpdate- crazy I was able to go to a different Jimmy John’s and get what I requested!
claudiana gurini
I ordered a wrap and the “portion” of turkey that JJs now gives is one piece of meat LOL, according to the manger Emily on staff that’s how it’s always been. She was not only rude, she hung up the phone on me because I said I was charged .99 for cheese I didn’t get. Get it together. I won’t be going back yall suck
… moreJ
My experience almost 2 weeks ago was absolutely unbelievable. I reached out to corporate as to avoid writing a review and perhaps talk to the owners of this location about my experience, my humiliating experience with two of their employees but as of yet nothing from this location’s owners (I’m not surprised honestly) . I walked in and maybe things have changed but I walked past the cash register and down to the end to order my sandwich which I was met with a ugly look from a typical Gen Z female that clearly hates her life, lacks any customer service or communication skills as she glared at me and asked what I wanted (?) or what I was doing (?) and I said what sandwich I wanted and she snapped “you have to pay for it FIRST!!!” I looked at her startled and said “oh” and as I said that the grossly obese clearly diabetic man cutting meat at the meat slicer behind her laughed so loud at my ignorance for by passing the register to order there, he laughed so loud as if it was the funniest thing he saw in a long time . Literally every person sitting and eating stopped and looked at the woman who screwed up and tried to order at the end of the counter (I work on the west side and I swear my location you ordered at the end of the counter and then paid , maybe I’m mistaken) To say I was humiliated was an understatement. I’m a business owner in Farmington and can’t imagine me or an employee laughing at a client/customer like this . When I walked up to the register the older woman tried taking my order but I was literally shell shocked at the humiliation I just went through so I asked her a few times “why was he laughing at me ???” She finally turned to him and said “she wants to know why you were laughing?” He waddled over and tried apologizing but it honestly wasn’t sincere and I told him how embarrassing that was. He had the balls to say after I said I’m not going to order anything and just going to leave , he said with a straight face “I hope you come back” ♀️ so I screw up and get humiliated again? Really??? I told him I’d never be back . I think he said something ignorant after that as to try to cover for his behavior. If the owners want to talk to me corporate has my contact info as I filed a formal complaint after leaving. Watch the cameras on that Monday the 17th in the afternoon . As a business owner I would be HORRIFIED if my employees laughed and humiliated a customer… bad experiences travel faster then good experiences as we know .
… moreBrian Nordin
Just like their slogan, they are Freaky Fast! They are my go-to when I’m in a time crunch and need something better than a greasy fast food burger. Online ordering makes the process even faster.
… moreLealani Preseau
i ordered a giant roast beef sub all it was is lettuce and 3 pieces of roast beef you could not even taste the meat all you could taste was lettuce and tomato first time customer will never come back it cost me almost 30.00 with tip
… moreFlushingSoccer
First time going to this Jimmy John’s and I’m not sure the place knows what’s going on. I ordered the new wrap they’re advertising and it’s the size of a pickle. I take it back to the car and there’s 0 chicken just vegetables. I knew from the size it was off but how do you forget the main thing. Since I was on lunch and didn’t have time to wait for another sandwich, I asked for a refund. The guy hit a few buttons and said “it’ll be back in a few days”.. dumb experience and will make sure my company do not order catering from this location they suck.
… moreC M
Suppose to be the country club I added cucumbers and they very little ham and no turkey. And on my way to an appointment so no time to turn around. So frustrating. This is made poorly.
… moreSiddharth Purandare
Its ridiculous, for a veggie sandwich to be so light on veggies. It feels like you are eating only cheese and bread, which i could have brought from home and not cost me ~$12. I don’t think I will visit again.
… more