Alexa
I gave this Jimmy John’s many chances for redemption and it is truly the slowest Jimmy John’s I’ve ever encountered. Whether I order in the drive thru, or order ahead, it is freaky slow… never fast. Don’t even thinking about delivery. I only live 5 min away and it always takes at LEAST an hour. I have a toddler and drive thru & delivery are the easiest options unfortunately. Sigh. I love Jimmy John’s but at this point I will go to the location and extra 5 min away just for smoother service.
… moreSerena Lloyd
Went through the drive thru and the guy asked straight away if we were getting a combo. We told him no and proceeded with our order which was only 1 sub with a few customizations. He then asked again if this was for a combo, I told him no then he got an attitude “okay well-…… what was the order then?” so we repeated it which was annoying but whatever. we get to the window and it was an older gentleman, little heavier with a cross eye at the window. He opened the window and just held out his hand, my boyfriend thanked him when he took the card and he said nothing in return. he gave the card back and my boyfriend thanked him again and he again said nothing he just rolled his eyes. we got our sub and it was completely wrong as well. Absolutely horrible service and apparently horrible listening skills as well. this wasn’t my first interaction with this guy, he’s always been dead silent and straight face. very rude- you can at least say you’re welcome
… morefiremunky1980
The female who made my sandwich made it perfectly. I order the vito with extra oil vinegar and seasoning. I specifically asked for 2-3x what normally goes on it. She asked the cashier to specify again. At that point i chimed in saying, apply 3x make it wet. She nailed it with proper proportions. Most either apply too much oil and no seasoning or way under shoot it. Honestly, no one has made it sufficiently for some time now. I was there 12/21 at 3 pm. She listens and does things right, give that woman a raise.
… moreMatt Murphy
Sat in what I thought was the drive through line for 10min and then arrived at the window only to be told I was in the wrong line of cars and couldn’t order at the window. Alright, I’m not an idiot…but the drive through is split so it’s not intuitive if you wrap around behind Jimmy John’s the way Google maps sent me.
Service is pretty apathetic and dismissive.. Atmosphere is aggressive (metal music), which I’m usually a fan of but not when I’m starving and it’s blaring over the speakers.
… moreMiguel Strauss
Bad all around, they have 6 employees, very slow, subs are out and they don’t pack them when they’re suppose to, mind you, they give special treatment to some versus others and I’ve noticed since I’ve been coming here. I won’t come to this one again, yes I understand it’s lunch rush hour, but if subs are made and ready to go, pack them up and stop lounging around!
… moreAndrew Rosati
I love coming here because its close to work and has the drive thru. I usually get pretty good service, I can tell when someone is new, but I’m pretty easy going. The food is good. The biggest 2 complaint s, I only get napkins like 1 out of 10 trips. Maybe 2/10. And for whatever reason, whoever is on the headset (any of them) are apparently scared of it or something. It won’t bite you, put it closer to your mouth, speak up and project. I understand the whole restaurant doesnt need to hear you, but the person at the speaker does ♂️ and I drive a quiet vehicle!
… moreEmily Laskie-Mezgec
*** Edit. As of today 4/5/22 I had the manager/owner personally call me to apologize and to get down to the bottom of why it happened. Kuddos to the customer service at this location!!!
Great sandwiches however- you guys need to look at the produce you are putting on your sandwiches. Just went through the drive through and picked up a sandwich, got back to work and opened it up to eat it…. Old moldy gross lettuce! And I don’t have time to go back out and return it. PLEASE CHECK PRODUCE BEFORE PLACING IT ON A SANDWICH.
… moreMatt Jurcak
Freaky slow. Don’t get in the drive-thru line unless you’re willing to be literally stuck there for up to 25 minutes before you even get to the window.
… moreAniko Reichle
It’s ok, we ordered there 5 times in the last 3 weeks ( we do some renovations ) and 3 times it was great.
One time the missed my avocado and one time the giant sandwiches was not cut .
… morePhender
I ordered the toasted chicken bacon sandwich with Jimmy peppers. It was really good with salt and vinegar chips.
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