Jimmy John’s

  3.4 – 142 reviews   • Sandwich shop

Social Profile:

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 48098

Hours

Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM
Sunday10:30 AM–9 PM
Monday10:30 AM–9 PM

Address and Contact Information

Address: 5373 Crooks Rd, Troy, MI 48098

Phone: (248) 952-1660

Website: https://locations.jimmyjohns.com/mi/troy/sandwiches-1950.html?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAyNDA4MzQ0NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Order and Reservations

Order: Order online

jimmyjohns.com

Related Web Results

Sandwich Shop & Gourmet Subs in Troy | Jimmy John’s 0471

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Reviews

Angelena Braxton
Good staff and team work! They can move the crowd, freaky fast. It appears they actually work together. Good job!

They were patient and accommodating when I left my wallet at home (after ordering).
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Peter Khalil
Terrible experience. I came here for a quick bite. After I ordered, they got a large order, so they put mine on hold (even though I ordered first) for ~25 minutes to finish that large order. Then, they gave out orders to customers who came long after I did. Food had very bad presentation and didn’t taste fresh. Workers not following proper hygiene. Just a bad experience!
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Ben Duda
Just got two whole slices of meat on my #2 big John. Incompetency at its finest. Save your money and never come here
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Kevin Pelkey
Didn’t catch her name, managers here are good but some of the staff are extremely rude and disrespectful to military servicemembers and veterans, managers offer military discounts and the staff member was yelling across the store saying she’s going to call the police because veterans are stealing from their business by the managers giving military discounts. Don’t order from here they spit on service members!!!!
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Sarah Fraser
Ordered the Beach Club. Hardly any lettuce, and it’s old. A few small gross tomatoes. The pickles were full of liquid that leaked in the car and all over our sandwiches.
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TeamViper
I recently visited this Jimmy John’s after not being there for a while, and unfortunately, I had a very disappointing experience. When I politely asked the employee what he recommends, he responded with, “I don’t recommend nothing,” in a rude and dismissive tone. He seemed irritated for no reason.

When I asked if they had vinegar — something every Jimmy John’s I’ve been to has — he said “no” without explanation. The overall attitude felt very disrespectful and unprofessional. I walked in looking forward to a good sub and instead walked out feeling disrespected.

Jimmy John’s is usually consistent and friendly, but this location clearly needs better customer service training. I won’t be returning unless there are improvements. Just checked the receipt and the employees name is Cedric.
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Billy Squid
Day old bread is literally the only thing worth purchasing here. They will leave your sandwich 89% empty and think it’s acceptable business practice. What a fall off this store has witnessed
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Ryan Hautau
Been a loyal customer of this exact location for at least the last decade but i’m done here. Ownership needs to step in and get new closing crew. We come in to order subs 25 minutes before closing and they say no we won’t serve you. We say the hours say 9 and their response was well its not happening tonight. Ill go to other jimmy John’s locations but not this one any longer
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Brittany Barber
Ordered a mobile order right before 7, went into pick it up about 10 min later and they had basically closed the whole store down, they had to get everything back out to even start my order. What manager allows you to pre close 2 hours early? Pretty ridiculous. Would not recommend going to this location. This was on 7/19. (Fire that manager) lol
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Taylor McCruden
I came to this location on 9/7/24 and the store was busy. There was 1 person working at the restaurant named Luke (from what my receipt says). He did an amazing job handling the orders and trying to get my order. Whoever the owner is of the store should give him a raise and also should have been there to support him and make sure he wasn’t alone. The phone was ringing, but he wasn’t able to answer as he was taking orders and making food. He made my sandwiches well and as quickly as he could. Great job, Luke!
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