Jimmy John’s

  3.8 – 318 reviews   • Sandwich shop

Social Profile:

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 46321

Hours

Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM

Address and Contact Information

Address: 548 Ridge Rd, Munster, IN 46321

Phone: (219) 836-0099

Website: https://locations.jimmyjohns.com/in/munster/sandwiches-639.html?utm_source=google-my-business&utm_medium=organic&utm_campaign=website-link&y_source=1_MjAyNDA4NTczMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

jimmyjohns.com

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Reviews

Demarcus Bousins
I was wondering why my sandwich felt so light and it was because 1/3 of my sandwich only had lettuce and mayo. Didn’t know we were rationing a 17 dollar sandwich’s
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Roxanne lafemina
I placed an online order and didn’t realize that I had to pre pay , so the young lady called me to explain their process with online orders . So they don’t make the sandwiches until you pay, so I told them I apologize and I would head on over because I needed the sandwiches ready by a certain time frame . So when I got to the store the young ladies already had the sandwiches made, so I wouldn’t be late to my meeting . Thank you so much ladies !
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Tori Floyd
I ordered an order for delivery and my sandwich was incorrect so I called the store. The person I spoke with was so nice, apologetic, and got it fixed and sent my way so fast. The delivery driver was also lovely and apologized again for the mistake. Fast food experiences have gone so far downhill, in my opinion, and to have such a positive interaction was so refreshing and so greatly appreciated. Jimmy Johns on ridge in Munster, keep it up, I’ll always choose you over other stores ❤️❤️❤️
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Kateara Carr
Great customer service! Fast delivery. Always gets my order to perfection
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Lori Lucas-Martinez, aka DJ LORi
Avoid this location: go to Hammond location where they are friendly and treat you right.

As a loyal customer I was for this Munster location, I do not recommend this location and now stopped coming here.

I had been coming to this Munster location for about 6 years, and with every visit, except one, each time I came, the service employees lack manners in every way. In other words, you are not appreciated for being their customer, much less their loyal customer.

This location allows young kids to take your orders and they severely lack manners, courtesy and proper and basic customer service.

To explain in detail, when approaching the register, every time, no matter who it is, they just stand there staring at you: no “Hello”, no “How can I help you?”, no “How are you?”, no “What can I get for you today?”… in other words, they don’t treat you with respect or courtesy.

As a deaf person (from birth), it was frustrating, as well, when placing my order. Long story short, even as I politely explain to the employees that I am deaf and could they speak up for me, they never did. Not only do these young employees talk too fast, they mumble and give no courtesy to me when I tell them to please speak up and talk slower. They just stand there blankly looking.

Many times, it was frustrating to place my order, and humiliating, since they seem to not care. Orders repeated back to me were fruitless, since they just repeat themselves in the same monotone, mumbly and uncaring way. I had to gamble on whether they got my order right. Most of the time, yes, but a few times, they didn’t.

When I received my order each time, speed was good, but again, no manners. No “thank you”, no “Have a nice day”, no “Come again!”… nothing. Just hand me my sandwich. Very wrong.

Later, every review request I was sent from each visit, I would mention everything on the review, and no response back. That told me, the owner and/or management do not care.

With the frustration of giving them my service of 6 years, I no longer go to this location. Customer service includes being friendly and using basic manners. These kids today lack all of this at this location, and management, too, fails to acknowledge my reviews. Treating a disabled person in this manner is terrible.

Again, spend your money at a location that treats you like a person and a loyal customer, like the Hammond location. This location never will.
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Adam Dausch
Freakishly slow!!!!! This JJ now uses Uber to deliver. Took over an hour to get my order. The Uber driver texted me 3 times and my delivery instruction was to leave the food on my porch, which she did not do. She rang the door bell and waited for someone to open the door. Food was average and they did forget the mayo packets that we ordered. It’s no wonder why fast food is dying. Overpriced, poor quality and awful service.
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Lene Beard
My experience wasn’t good because this was my first time at this location. I ordered the large sandwich it didn’t have a lot of meat on it at all especially for the price. I will never patronize this location again. They didn’t even cut the meat on the spot. My experience at another location was totally different and much better than this one.
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Regina Shannon
Just left Merriville/Hobart Indiana
Drake was the cashier, he also claimed to be the manager on duty. I called before I went to the store to see if they were honoring the free toasted sandwich, Drake told me only in person. It took me about 4 minutes to get there. He then told me, we are out.????
I asked for the manager and explained to him I just called, he stated who answered who did you speak with? I answered who answered the he said him stated “you “. Then he became unprofessional. I feel this was a form of hidden racism. I am asking Jimmy John’s to follow up with staff. To see how this Drake handle business. He didn’t represent Jimmy John’s professionally.
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BRETTHLLYWD
Three kids running this place. Walked in said I was here to pick up an order huffed and turned to ask if they had my order. Missing topping on sandwiches missing the packets that were requested. Bread on all the sandwiches was stale and hard. How is this place open and no adult supervision. Won’t be returning to this location.
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Tiffany Etienne
Walked in and the music was super loud. There were three workers who didn’t great us. We started to place order and could barely hear the guy at the register. So we had to ask him to repeat himself multiple times. He asked if we wanted cheese so we asked what kinds they had. He scoffed and said they only had one kind. Very meanly. I guess my partner thought he had asked what kind of cheese he wanted. Because we couldn’t hear the guy barely whispering with their music loud. He then walked away and the other guy told us to leave. We were very confused. He then raised his voice and started calling us names so we got our kids and left. We are still very confused.
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