

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Munster | Jimmy John’s 0639
Jimmy John’s Locations in Munster, Indiana
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Reviews
As a loyal customer I was for this Munster location, I do not recommend this location and now stopped coming here.
I had been coming to this Munster location for about 6 years, and with every visit, except one, each time I came, the service employees lack manners in every way. In other words, you are not appreciated for being their customer, much less their loyal customer.
This location allows young kids to take your orders and they severely lack manners, courtesy and proper and basic customer service.
To explain in detail, when approaching the register, every time, no matter who it is, they just stand there staring at you: no “Hello”, no “How can I help you?”, no “How are you?”, no “What can I get for you today?”… in other words, they don’t treat you with respect or courtesy.
As a deaf person (from birth), it was frustrating, as well, when placing my order. Long story short, even as I politely explain to the employees that I am deaf and could they speak up for me, they never did. Not only do these young employees talk too fast, they mumble and give no courtesy to me when I tell them to please speak up and talk slower. They just stand there blankly looking.
Many times, it was frustrating to place my order, and humiliating, since they seem to not care. Orders repeated back to me were fruitless, since they just repeat themselves in the same monotone, mumbly and uncaring way. I had to gamble on whether they got my order right. Most of the time, yes, but a few times, they didn’t.
When I received my order each time, speed was good, but again, no manners. No “thank you”, no “Have a nice day”, no “Come again!”… nothing. Just hand me my sandwich. Very wrong.
Later, every review request I was sent from each visit, I would mention everything on the review, and no response back. That told me, the owner and/or management do not care.
With the frustration of giving them my service of 6 years, I no longer go to this location. Customer service includes being friendly and using basic manners. These kids today lack all of this at this location, and management, too, fails to acknowledge my reviews. Treating a disabled person in this manner is terrible.
Again, spend your money at a location that treats you like a person and a loyal customer, like the Hammond location. This location never will.
Drake was the cashier, he also claimed to be the manager on duty. I called before I went to the store to see if they were honoring the free toasted sandwich, Drake told me only in person. It took me about 4 minutes to get there. He then told me, we are out.????
I asked for the manager and explained to him I just called, he stated who answered who did you speak with? I answered who answered the he said him stated “you “. Then he became unprofessional. I feel this was a form of hidden racism. I am asking Jimmy John’s to follow up with staff. To see how this Drake handle business. He didn’t represent Jimmy John’s professionally.