Jimmy John’s

  3.9 – 266 reviews   • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 32504

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Reviews

S K
I brought my friend’s daughter here. We got 3 sandwiches when we ordered 2 and all 3 of them had just a single slice of meat. Mind you, the kid rang me up for 3 Garangutan sandwiches. I paid $33 for three rolls, three slices of cheese and three shavings of deli meat. My friend’s kid asked for no tomatoes and he added more tomatoes than anything else to her sandwich.

I’m a regular JJ person and I briught my friend’s kid here to cheer her up while her dad is passing. It was like even more salt on her wounds.
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Brian Pope
Hey, cudos on your now strict, lock the doors opening until whatever time. This WAS my favorite JJ’s in Pensacola. So you lost 2 sandwich meals today(20Jan2026) and ALL my sandwich meals going forward. I have always enjoyed supporting small business owners in part because of their flexibility for customers, but I guess in the end it’s just business huh? Oh well, looks like I’m going back to Jason’s Deli, best of luck.
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Christopher Stewart
I normally don’t leave negative reviews, but this experience left me disappointed enough that I feel like it needs to be shared. I ordered the #15, expecting the usual quality that Jimmy John’s is known for. Unfortunately, when I opened my sandwich, I realized that nearly a quarter of it was just plain bread. No meat, no toppings, no condiments—literally nothing but an empty piece of roll.

At first, I thought maybe the filling had just slid down or shifted in the wrapper, but after pulling it apart, it was clear that it had simply been made that way. It was frustrating to take a bite and get absolutely nothing—just dry bread. When you’re hungry, looking forward to a meal, and paying full price for it, that kind of oversight really stands out.

Mistakes happen, I get that. But what disappointed me most was that this is such a simple detail that should never have been missed. Jimmy John’s usually prides itself on being “freaky fast” and consistent, but speed shouldn’t come at the expense of quality or attention to detail. I wasn’t looking for anything fancy—just a complete sandwich I paid for.

I’m not writing this to bash the staff, but to point out that experiences like this are exactly what can turn loyal customers away. I hope management takes this seriously and reminds their team to slow down just enough to double-check what they’re handing out. A small mistake on your end creates a big disappointment on ours.

I’ve always liked Jimmy John’s, and I would love to keep supporting the brand, but experiences like this make me think twice. Hopefully this feedback helps improve things, because customers deserve better than paying for a sandwich that’s missing a big chunk of what makes it a sandwich in the first place.
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Jojo Simmons
I never had this experience before I come here for lunch on my breaks all the time . A new tall young guy took my order and looked like he did not wanna be there and annoyed he rang me up for one thing i asked for a sandwich a pickle and chips. I got just the sandwich when i asked the lady that was standing for the pickle spear they looked at me with attitude they were just standing there talking . A gentlemen with dreads had addressed the situation while they stood there rolling eyes made me feel very uncomfortable . I dont think I will be coming back .
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J B
Just another sammich shop. Got the Billy Club, meat was too salty. Lettuce is shredded and bright green, what might they be preserving it with? It was heavy on mayo and light on mustard. I would prefer it the opposite. Bread is good, but there is a lot of it. I left a good portion behind.
They are fast preparing it, though.
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Nana Gma
I only purchase one sandwich from Jimmy John’s cuz it’s so good. It’s the California tike one that has avocado on it. I skip the mayo and the cucumbers and always get it on their wheat bread. It’s delicious.
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Kristen Alger
My husband ordered a Cuban. They must’ve made a mistake. Got home to bread, cheese, pickles, and bacon with a lot of mustard packets. The ham was missing. It did not look like the advertised sandwich. I couldn’t find an email to advise the store. I was disappointed in what we ended up with. Maybe I should stick with the other location?
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Donna Morgan
The staff & food is amazing. It doesn’t matter which Jimmy John’s you eat, You will receive the same great quality food and service. We love that Jimmy John’s also offers a none sandwich for people that don’t eat bread. We eat at North Davis Parkway . The restaurant is always clean including their bathrooms and staff is friendly.
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M S
To the lady in here working solo with a place full of customers you’re a real good person handle yourself very professional and fast with the service you deserve a raise for all your hard work you did today. Ms. Shyanne five stars
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Dominic Rossi
My wife and I stopped in to try the new toasted sandwiches. It was a little chilly and I wanted something warm. Game changer! The sandwich was a notch above and still just as fast. Great service at this location always with a smile Must try!!!!
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