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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 12553 Bartram Park Blvd #301, Jacksonville, FL 32258
Phone: (904) 634-7468
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Jamal Davis
Absolutely terrible experience. This place has some of the worst customer service I’ve ever dealt with. Amanda was shockingly rude, condescending, and openly disrespectful to customers. She acted annoyed the moment we walked in, rolled her eyes at simple questions, and spoke in a tone that made it clear she did not care at all about helping anyone.
It felt like customers were an inconvenience to her rather than the reason the business even exists. There was zero professionalism, zero accountability, and absolutely no effort to fix the situation. If this is the standard they allow their staff to operate at, it’s no surprise the atmosphere feels so unwelcoming.
I will not be returning, and I strongly suggest others think twice before spending their money here.
… moreIt felt like customers were an inconvenience to her rather than the reason the business even exists. There was zero professionalism, zero accountability, and absolutely no effort to fix the situation. If this is the standard they allow their staff to operate at, it’s no surprise the atmosphere feels so unwelcoming.
I will not be returning, and I strongly suggest others think twice before spending their money here.
Kelly Garner
What’s makes this a great experience ? Kyle. Kyle H not only was attentive to my order , he put his everything into my sandwich and it’s a 20 /10 . I will never go anywhere else . Store rocks , food rocks , and Kyle should be president .
… moreJeff Vongjesda
Italian night club, regular size, on French bread! Every bite was tasty! I’m glad they had cherry peppers! Mmmm!
… moreMisterRaleigh
⭐️⭐️⭐️⭐️⭐️AMAZING!! Just hopped off a flight ✈️ with the wife and two kiddos… long day We placed a last min order for dinner knowing it was a busy time and my guy KYLE not only made the order of 4 prompt but did a picture perfect job on the food! QUICK! CLEAN! DELICIOUS! Thanks bruh ✌️
… moreAaron P
I came in to order three sandwiches and Vanessa at this location was above and beyond helpful and extremely professional! The food she made was picture perfect. She was in there alone and still managed to give me exceptional service but was nice and more than happy to accommodate my specific orders. Thank you JJ & Vanessa!
… moreCrystal Matthews
I’ve loved Jimmy Johns since they first came to Jacksonville, Florida.
Major Pro’s – Their bread is Devine, crisp outside without being tough or jagged, and a soft cloud of pure YUM inside the bread. Their meats and cheeses always seem fresh & tasty. Their toppings are immense and almost always fresh tasting (2x in several years the lettuce seemed a bit “not so fresh” lol. But 2x out of 50+ visits over many years is pretty good!). I love their “Do’s & Don’ts” wall & table lists, and other signs for fun while you wait. They have a very large menu with options for just about everyone.
They’re app & rewards for app members are pretty good, often giving free food, drinks, and of course free subs through accumulation of points or special events.
Caring About Customers Safety Over Revenue – I do miss the bean sprouts they originally offered on the Turkey Tom, but I get that Bean Sprouts run a Hugh risk of bacteria and appreciate JJ’s Pre-emotive removal showing they care more about their customers than their profits and possible loss of customers. It’s NOT hard to accumulate points.
They have options for low-carb or no bread sandwiches with their sandwiches. The No bread uses lettuce leaves to have all the delicious tastes fixin’s & still a crunch like texture. For low carb they have wraps for all their sandwiches.
They have a new but I believe temporary promotion as of today (November 2024) where if you order after 2pm you get to combo it for FREE! A FREE LARGE drink & 1 side and they have way more than just chips for sides. While the premium sides you do still have to pay the up charge it’s not much. I tried their pesto pasta salad which was their highest up charge premium side for only $1.50 more. While I love pasta salad and pesto, I wasn’t a fan. Very creamy based, while I was expecting more of a oil base & what I normally see as pesto. Won’t be ordering it again, but they try to be original and so I’m sure it has its fair share of fans.
Downsides – My reason for 4 instead of 5 stars is the GIANT increase in pricing over the last few years. I get inflation, but a sandwich shouldn’t cost no combo/drink/chips included) $10 for a regular size 8”, and then $14-$19+ TAX for the next size up which they call fittingly “Giant” as it’s a 16” sub. That’s the cost for ONLY the SANDWICH, not including any drinks or chips. (Yes is quite bigger than most sandwich shops, and yes the food is fresh and has a Devine taste, but it puts a limit on who I can take there, how often they’ll win JJ pick due to costs, and almost seems to monetarily penalize those that an 8” isn’t enough. Its not even a “good” pick IF you want the same sandwich and toppings to split it as it comes out to be about the same cost if you ordered two different 8” sandwiches. Also the “I’ll eat the rest later” doesn’t really work as it’s soggy after hours being made (though I love JJ so much I’ve ate my soggy leftover sandwich lol). But the pricing and no savings for going bigger seems unfair to me. My man needs more than an 8” but when a sub is $14-$19 PLUS tax, well no matter how big it is that’s CLOSE to an inexpensive date night Chili’s or Outback especially when you add in drinks or combo drinks & chips or up charged premium sides. To me and I’m sure others a sandwich shop should be fun and tasty lunch or dinner sandwich. Not a $30-$40 for 2 cost after tax, drinks, or combo drink & chips.
Also, I wish they had a size in between like a 12” sub, with a 12” price. The only other option they have is a smaller sandwich 4”, which really would only feed a child or someone dieting. The price wouldn’t be a driven factor, as not that much cheaper than the 8”.
Overall though it’s a great sandwich shop, with fresh and delicious food, one of a kind taste, bread that’s perfectly balanced, options for vegetarians, dieters, wrap lovers, and a great customer experience. If you’re like me and eating out is a once a week thing, this would be a great place to try and try again 🙂
… moreMajor Pro’s – Their bread is Devine, crisp outside without being tough or jagged, and a soft cloud of pure YUM inside the bread. Their meats and cheeses always seem fresh & tasty. Their toppings are immense and almost always fresh tasting (2x in several years the lettuce seemed a bit “not so fresh” lol. But 2x out of 50+ visits over many years is pretty good!). I love their “Do’s & Don’ts” wall & table lists, and other signs for fun while you wait. They have a very large menu with options for just about everyone.
They’re app & rewards for app members are pretty good, often giving free food, drinks, and of course free subs through accumulation of points or special events.
Caring About Customers Safety Over Revenue – I do miss the bean sprouts they originally offered on the Turkey Tom, but I get that Bean Sprouts run a Hugh risk of bacteria and appreciate JJ’s Pre-emotive removal showing they care more about their customers than their profits and possible loss of customers. It’s NOT hard to accumulate points.
They have options for low-carb or no bread sandwiches with their sandwiches. The No bread uses lettuce leaves to have all the delicious tastes fixin’s & still a crunch like texture. For low carb they have wraps for all their sandwiches.
They have a new but I believe temporary promotion as of today (November 2024) where if you order after 2pm you get to combo it for FREE! A FREE LARGE drink & 1 side and they have way more than just chips for sides. While the premium sides you do still have to pay the up charge it’s not much. I tried their pesto pasta salad which was their highest up charge premium side for only $1.50 more. While I love pasta salad and pesto, I wasn’t a fan. Very creamy based, while I was expecting more of a oil base & what I normally see as pesto. Won’t be ordering it again, but they try to be original and so I’m sure it has its fair share of fans.
Downsides – My reason for 4 instead of 5 stars is the GIANT increase in pricing over the last few years. I get inflation, but a sandwich shouldn’t cost no combo/drink/chips included) $10 for a regular size 8”, and then $14-$19+ TAX for the next size up which they call fittingly “Giant” as it’s a 16” sub. That’s the cost for ONLY the SANDWICH, not including any drinks or chips. (Yes is quite bigger than most sandwich shops, and yes the food is fresh and has a Devine taste, but it puts a limit on who I can take there, how often they’ll win JJ pick due to costs, and almost seems to monetarily penalize those that an 8” isn’t enough. Its not even a “good” pick IF you want the same sandwich and toppings to split it as it comes out to be about the same cost if you ordered two different 8” sandwiches. Also the “I’ll eat the rest later” doesn’t really work as it’s soggy after hours being made (though I love JJ so much I’ve ate my soggy leftover sandwich lol). But the pricing and no savings for going bigger seems unfair to me. My man needs more than an 8” but when a sub is $14-$19 PLUS tax, well no matter how big it is that’s CLOSE to an inexpensive date night Chili’s or Outback especially when you add in drinks or combo drinks & chips or up charged premium sides. To me and I’m sure others a sandwich shop should be fun and tasty lunch or dinner sandwich. Not a $30-$40 for 2 cost after tax, drinks, or combo drink & chips.
Also, I wish they had a size in between like a 12” sub, with a 12” price. The only other option they have is a smaller sandwich 4”, which really would only feed a child or someone dieting. The price wouldn’t be a driven factor, as not that much cheaper than the 8”.
Overall though it’s a great sandwich shop, with fresh and delicious food, one of a kind taste, bread that’s perfectly balanced, options for vegetarians, dieters, wrap lovers, and a great customer experience. If you’re like me and eating out is a once a week thing, this would be a great place to try and try again 🙂
Domenique Iannarelli
Love Jimmy John’s but app was down so called in my order instead to the Bartram park location – confirmed the number was correct with the girl working Friday night 7/11/25 (it showed on her iPad screen), she refused to make my sandwich as she said she did not answer my call as she thought another location was called instead even though my number popped up on her screen as a recent call. I’ve never received such bad service, especially for an easy sandwich order.
… moreDJ Perry
I enjoyed the Subs and cookies and my friend loved it! He definitely enjoyed the little sugar cookie and I enjoyed the chocolate chunk cookie. Definitely would recommend this place they got our order just right! ❤
It was pretty quick, I loved the lettuce bacon sub and being this was my friend’s first time coming here, he wanted to try it out.
I would say he enjoyed it as much as I did.
… moreIt was pretty quick, I loved the lettuce bacon sub and being this was my friend’s first time coming here, he wanted to try it out.
I would say he enjoyed it as much as I did.
amanda b
this is the most disgusting thing i’ve ever laid my eyes on. how can someone even serve this??? $20 on a sub… and it’s 2 slices of cheese and lathered in mayo. BE CAREFUL, TALK TO YOUR WORKERS. this is diabolical.
… moreJordyn Greene
Paulieana and piper were super sweet and helpful !!! Favorite sandwich place .
… more