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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
Address and Contact Information
Address: 4870 Peachtree Industrial Blvd, Norcross, GA 30071
Phone: (770) 274-0345
Order and Reservations
Order: Order online
Related Web Results
Sandwich Shop & Gourmet Subs in Norcross | Jimmy John’s 0946
… Norcross, GA … 4870 Peachtree Industrial Blvd NW, Norcross, GA 30071. Store ID : 0946. Open Now • Closes at 9:00 PM Monday. Order Now · Get Directions. 4870 …
Sandwich Shop & Gourmet Subs in Norcross | Jimmy John’s 0946
… Norcross, GA … 4870 Peachtree Industrial Blvd NW, Norcross, GA 30071. Store ID : 0946. Open Now • Closes at 9:00 PM Thursday. Order Now · Get Directions. 4870 …
Jimmy John’s Locations in Norcross, Georgia
Looking for a delicious lunch or food catering for your company event? Stop by your local Norcross, Georgia Jimmy John’s to enjoy our renowned sandwiches.
Reviews
John Sands
Horrible service this afternoon around 1:00 PM. The drive-thru was not marked as closed, yet no one answered it. I watched more than two dozen vehicles pull up and leave after waiting with no response.
What was most troubling was witnessing an elderly, disabled man pull up to the window. After tapping on the glass, an associate eventually opened the window and told him to come inside because they were “understaffed.” The employee then proceeded to discuss within earshot of customers how “rude” it was for the man to tap on the window.
The gentleman parked his car, slowly walked inside with a cane, and patiently placed his order.
Being understaffed is one thing. Lacking basic empathy, communication, and professionalism is another. If the drive-thru is closed, post signage. And regardless of staffing challenges, customers, especially elderly and disabled patrons, should be treated with respect.
Unfortunately, this is not the first time I’ve experienced this level of service at this location over the past few months. I also have a long-standing business just around the corner, and I will be sure to inform my staff and schedule all future meetings without catering from this location.
A generic response asking customers to leave a review does not signal a desire to improve, especially when repeat low-star reviews show a pattern of the same issues.
Do better.
… moreWhat was most troubling was witnessing an elderly, disabled man pull up to the window. After tapping on the glass, an associate eventually opened the window and told him to come inside because they were “understaffed.” The employee then proceeded to discuss within earshot of customers how “rude” it was for the man to tap on the window.
The gentleman parked his car, slowly walked inside with a cane, and patiently placed his order.
Being understaffed is one thing. Lacking basic empathy, communication, and professionalism is another. If the drive-thru is closed, post signage. And regardless of staffing challenges, customers, especially elderly and disabled patrons, should be treated with respect.
Unfortunately, this is not the first time I’ve experienced this level of service at this location over the past few months. I also have a long-standing business just around the corner, and I will be sure to inform my staff and schedule all future meetings without catering from this location.
A generic response asking customers to leave a review does not signal a desire to improve, especially when repeat low-star reviews show a pattern of the same issues.
Do better.
BLH BLH
The old crew turned the store around for the better and now the owner purposely took them out. Now they have like 4 ppl in there and they are slower than when it was only 2 working. This location has always been inferior to the one down the street due to the ownership but the old crew made best with what they had.
And don’t expect ordering online will help – you can order ahead online and have to wait longer when you arrive vs just ordering at the store. Doesnt make any sense to me.
… moreAnd don’t expect ordering online will help – you can order ahead online and have to wait longer when you arrive vs just ordering at the store. Doesnt make any sense to me.
James Kern
I pulled up and was waiting behind another car to order. He waited and waited and waited and then eventually drove off because no one helped take his order. I sat there for a minute or two before someone came to the speaker box.
I explained that I had an online order and he cut me off and said he didn’t have any orders. Told me I placed it at the wrong address. I told him I have the receipt with the address and that it’s already charged my card. He literally said it wasn’t his problem and to take it up with Jimmy John’s. Am I not at Jimmy John’s? Not sure who owns this place or operates it, but you need to train your employees on customer service! I will never come to this location again and I will tell everyone I know not to visit as well.
… moreI explained that I had an online order and he cut me off and said he didn’t have any orders. Told me I placed it at the wrong address. I told him I have the receipt with the address and that it’s already charged my card. He literally said it wasn’t his problem and to take it up with Jimmy John’s. Am I not at Jimmy John’s? Not sure who owns this place or operates it, but you need to train your employees on customer service! I will never come to this location again and I will tell everyone I know not to visit as well.
Kasey Knight
Slow service, wrong orders, missing sandwiches, I’ve had it all happen.
Staff is nice when fixing problems tho.
… moreStaff is nice when fixing problems tho.
C R
I did an online order for the veggie. What a joke! It had a little lettuce, 3 slices if tomatoes which one was the end with rind in it, and cheese, thankfully I ask to add pickles. 4 pickles slices, gee don’t hurt yourself! We called to complain the lady that answered the phone said she was the owner and she made my sandwich herself, and nothing is wrong with it. Where’s the cucumber and avocado that comes it?!? Save your time and money, Publix has a much better veggie! If she is the owner, she’s a joke!
… moreRichard Jeffries
Fantastic experience! We ordered a Regular Italian, Ultimate Italian (toasted), and Tuscan Italian Wrap — all delicious. The staff member was working solo but handled everything perfectly with minimal wait time. Highly recommend this location!
… moreTim
Probably the most apathetic and unhappy staff at any chain I’ve ever been to.
They are just miserable. Every time you come in it’s a great inconvenience to them, they never smile, they are always irritated, and you coming to get a sandwhich is always such a chore for them.
And they end quality of the sandwhich always varies.
There’s one fella that always seems to be there working and his attitude isn’t great but he’s at least always decent.
They all just seem to be phoning it in/over it.
… moreThey are just miserable. Every time you come in it’s a great inconvenience to them, they never smile, they are always irritated, and you coming to get a sandwhich is always such a chore for them.
And they end quality of the sandwhich always varies.
There’s one fella that always seems to be there working and his attitude isn’t great but he’s at least always decent.
They all just seem to be phoning it in/over it.
LA Keels
Service is horrible! My sandwich is never “freaky fast” at this location and today the guy on the drive thru was just outright rude! It took over 30 mins for me to get my food that I ordered via the app and HE was totally unapologetic for the delay and his behavior. Shout out to the rest of the crew, however. One guy asked for my name and pulled my ticket…when he saw the time stamp, he made my sandwich and finally got me out of there. I don’t believe in being rude to the workers even when I get bad service because I can only imagine the stress of working with the public, but this location has disappointed me my last 3 visits. Thanks to the young man who came in early to help out the rest of the crew and shame on the other guy for taking out his frustrations on customers who did no wrong but try to support their neighborhood establishment.
… moreKeeb Gerondo
Ordered BOGO subs from this spot twice now and both times they leave out the second sub. Food is fine, just wish some eyeballs were being utilized
… moreFrancis Lee
The management of this location need to step up, please know that your employees close the store 10 minutes early on Thursday June 17th, 2021, the big bearded African America male employee, turner away the customer before me and myself 10 min before closing time. I am sure they are violating the franchise policy, these two emplyees needs to be repremented. We drove a long way just to get Jimmy Johns for dinner, make it just in time with 10 min left before closing…what a disappointment.
… more