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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 1901 E Fire Tower Rd #106, Greenville, NC 27858
Phone: (252) 751-6209
Order and Reservations
Order: Order online
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Reviews
Chelsea Chavez-Jimenez
Ordered a sandwich online, came to pick up an asap order and it was already done and warm! Greeted by a lovely gentleman, I apologize as I was thrown off by his charisma and light heartedness as you don’t encounter that much in our world today. For that alone it made my experience walking in there, great. I know that him along with his staff probably put many smiles on peoples faces every day, that’s what life is about.
… moreHugh McCulloch
How is a sandwich shop out of bread? At 6:21pm? Seriously? Really bad management! And the worst part about it is, this is not the only one. I have come across this before in other cities. Probably the main reason I have had to switch to Jersey Mike’s.
… moreT.K. H
Service was great and attentive. Unfortunately, the order was incorrect. I asked for no avocado spread and no Jimmy’s mustard, and add Dijon mustard. Yet, I get green crapp all over my sandwich. No bueno.
… moreJasmine
The two girls there around 1pm today were soo sweet especially the one working at the register!! Great service.
… moreCole Hadel
Order confirmation hung up in my ear 2- seconds after discussing address with order being late.
You’ve lost my business, get your shit together
… moreYou’ve lost my business, get your shit together
Steven Gunderson
This is the first time I’ve ever had to write a 1-Star review that being honest, I’m disappointed it has to be Jimmy John’s in Greenville, NC. Placed my order on the way home from work 11-11-2020 for pickup at 17:45. Arrived at the store 17:38, parked, and waited for notification of completion. As luck would have it, where I was parked gave me a clear line of site into food preparation side of the restaurant and I noticed an employee wiping his nose with a brown napkin, which wasn’t any cause for alarm…..yet.
He finished wiping his nose and then walked right over to the meat slicer and began wiping the machine and the counter next to it with the SAME NAPKIN. At this point I began recording this employee “cleaning” the area and if wiping his nose and using the same napkin wasn’t enough, I couldn’t help but to notice that he either didn’t care or wasn’t trained about cross-contamination due to wiping the inside of one machine and then the counter next to it then the inside of another machine. All of this and he very obviously wasn’t wearing a mask or gloves, it just blew my mind. When other costumers came in he was able to “see without being seen” and was able walk a short distance and be completely of view from the restaurant. Then he could continue to work and wouldn’t be seen without his mask….he thought.
So I continued recording and after another customer came in suddenly his mask re-appeared along with my notification to pick-up. I went in asked a female employee to speak to the manager (important to note she was in food prep area speaking to male employee and neither employee was wearing a mask). To my horror the same person I just seen do all these disgusting things turns (mask magically in place) turns around and says “How can I help you?” I told him I had just watched him cleaning and saw him wipe his nose and then use the same napkin to clean. And he said, “how could I do that with a mask on?” I said, “Because you weren’t wearing it, or gloves, that’s why I’m telling you how completely unsanitary and disgusting it is especially in our new world with COVID”.
He denied my allegation again to which I said, “Dude I was recording you, don’t try to lie”. He then said, “then show me the video”. To which I said, “No way, if you’re in charge and are doing all this the video is going to the owner, then you can watch it together”. Suffice to say things were escalating quickly and I apologized to the other two employees for the situation, thanked them and turned to leave the “manager” had become audibly upset because of the tone of his voice saying a variation of “please leave this establishment and do not return!” Except it his version was a demand that was shorter, and far less cordial which included several four letter expletives. Hearing the belligerent verbal assault I turned around at the door and said, “Excuse me sir? Where you speaking like that to me?” And the other male employee (still no mask) pointed to the door and tells me to “get out”. I attached pictures of my receipt for my order as well as pictures of the employee without his mask cleaning. I have the video recordings that I will share with the owner and NC Department of Health upon request.
The saddest part about this whole situation was getting in my car, looking at the sub I now had to throw away and the stark realization that I would never be able to order or visit this Jimmy Johns again. And not because of this one “bad person/situation” but because with this very public review I’ll have a “kick-me” sign on my back and will never be able to trust them again.
Hope this opens people’s eyes to the still very real problems with food prep and COVID, if people are out there that don’t even care about themselves how could they possibly care about you? Thanks
… moreHe finished wiping his nose and then walked right over to the meat slicer and began wiping the machine and the counter next to it with the SAME NAPKIN. At this point I began recording this employee “cleaning” the area and if wiping his nose and using the same napkin wasn’t enough, I couldn’t help but to notice that he either didn’t care or wasn’t trained about cross-contamination due to wiping the inside of one machine and then the counter next to it then the inside of another machine. All of this and he very obviously wasn’t wearing a mask or gloves, it just blew my mind. When other costumers came in he was able to “see without being seen” and was able walk a short distance and be completely of view from the restaurant. Then he could continue to work and wouldn’t be seen without his mask….he thought.
So I continued recording and after another customer came in suddenly his mask re-appeared along with my notification to pick-up. I went in asked a female employee to speak to the manager (important to note she was in food prep area speaking to male employee and neither employee was wearing a mask). To my horror the same person I just seen do all these disgusting things turns (mask magically in place) turns around and says “How can I help you?” I told him I had just watched him cleaning and saw him wipe his nose and then use the same napkin to clean. And he said, “how could I do that with a mask on?” I said, “Because you weren’t wearing it, or gloves, that’s why I’m telling you how completely unsanitary and disgusting it is especially in our new world with COVID”.
He denied my allegation again to which I said, “Dude I was recording you, don’t try to lie”. He then said, “then show me the video”. To which I said, “No way, if you’re in charge and are doing all this the video is going to the owner, then you can watch it together”. Suffice to say things were escalating quickly and I apologized to the other two employees for the situation, thanked them and turned to leave the “manager” had become audibly upset because of the tone of his voice saying a variation of “please leave this establishment and do not return!” Except it his version was a demand that was shorter, and far less cordial which included several four letter expletives. Hearing the belligerent verbal assault I turned around at the door and said, “Excuse me sir? Where you speaking like that to me?” And the other male employee (still no mask) pointed to the door and tells me to “get out”. I attached pictures of my receipt for my order as well as pictures of the employee without his mask cleaning. I have the video recordings that I will share with the owner and NC Department of Health upon request.
The saddest part about this whole situation was getting in my car, looking at the sub I now had to throw away and the stark realization that I would never be able to order or visit this Jimmy Johns again. And not because of this one “bad person/situation” but because with this very public review I’ll have a “kick-me” sign on my back and will never be able to trust them again.
Hope this opens people’s eyes to the still very real problems with food prep and COVID, if people are out there that don’t even care about themselves how could they possibly care about you? Thanks
Boyd Bald Head
12:30 on a Saturday afternoon and they do not have bread. It was “busier” than they thought it would be. There were two tables eating in and no one picking up orders.
Terrible management.
… moreTerrible management.
Adam Philipps
Brittany (at least that’s what it says her name is on the receipt) is super great. My son got out of our van and slammed his thumb in the door and was quite loud in his protestations. When he eventually calmed down and entered, he looked very sad. Brittany did her best to cheer him up and he talked about how it made him feel better then entire day. And the subs were good. As a plus, their commode is incredibly powerful. It looks like a household-style commode, but watch out when you flush — if you put your arm in there (there’s some strange folks out there, so I’m just warning them), you might be lost to the sewers.
… moreMeatHookCannibal
Great place very friendly the customer service is outstanding the restaurant is impeccably clean what a fabulous atmosphere
… moreAlycia Paredes
I come in every Sunday and Justin takes my order. He is extremely polite and patient! This is the type of person that keeps customers coming!
… more