Brandon Palmer
Although im not a fan of Jimmy Johns 2 choices of an 8 inch or 16 inch sub…. the sub itself is excellent. Good bread, love there provolone, just a great sub. Why not an option for a 12 inch though? This puts there competitor Jersey Mikes just one step ahead. This location has great staff, fast service and friendly
… morearea fifteen
We stopped here for lunch while passing through with my family on a trip. We were pleasantly surprised. The place is clean and organized. The employees were pleasant and very helpful and the food was very fresh and tasty. This was our first experience at a Jimmy John’s but it certainly won’t be our last. Definitely recommend.
… moreKelli [McArdell] McCarthy
I stopped here while in Utica for a quick dinner – customer service was amazing! Eddie, the gentleman working the counter, answered the phones, and was coaching employees all at the same time. He remained calm with what I would call annoying customers. He was fantastic – great customer service skills!
… moreJoe Mezzanini
really nice Jimmy Johns attractive interior with outside seating. Parking is difficult, but if you are downtown you might be walking anyway. Brand new location – so all modern and super clean. Fast service!
… moreCat D.
When they say freaky fast they mean it! My order was done within a minute of ordering it. Fresh ingredients, decent prices and no tummyache like my local “Way of the Sub” has been doing me. Cute little shop on the corner, well lit and since it’s new, no maintenance or cosmetic issues. Will definitely be back or maybe I’ll try the delivery next time! Super happy they put one in Utica now.
… moreJoal Phillips
I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn’t at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can’t delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that’s his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don’t mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That’s his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.
… morePushkar
The new Chicken Ceasar wrap was great. The beach club was even better. The staff at this place is very polite and told us clearly what the favorite is and guided us with our options. Would come back when I’m in Utica next.
… moreErma Crouthers
The bread is fresher than Subways and they suppose to bake their bread fresh every day. The place is always clean and the people serving you is very respectful. Wish there were other restaurants like this.
… moreAustin Elliott
Good Jimmy John’s location, just beware access is limited if coming by car. We stopped off of I90 thinking it would be a quick stop, it is most definitely within city limits with city parking.
… moreashley
Their subs are really good but their prices are really high. My husband and I order 2 lo g subs and it cost is 32 dollars. The place was nice and clean and the man working there was really nice. It took him 15 mins to make 2 subs.
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