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In 1978, Jet’s Pizza® founder Eugene Jetts was about to buy a new home. But on the way there, his passion for pizza took over. Instead, he signed a lease on a space that would become the first Jet’s® location. Along with his brother and partner John, they opened the doors to Jetts Party Shoppe & Pizzeria in Sterling Heights, MI. The pizza world would never be the same. They were about to make history by offering a truly, better pizza. And now, over 40 years later, we’re at the top of the list when it comes to crave and taste. Try an authentic Detroit-Style pizza today. Only at Jet’s®.
Counter-serve chain offering Detroit-style pizza with flavored crusts, plus wings & subs.
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Reviews
Rachelle Schadle
Pizza was Delicious, The price was good considering that the slices were a really great size. We ordered a Detroit style with Pepperoni, Italian sausage and Hamburger. The employees barely said a word when I showed up and told them I ordered online. And when I asked for paper plates the girl seemed to have “slammed” it on the counter like I was a bother. Other than that we enjoyed the pizza and would order it again, the only thing I would do different is order it fresh instead of online ahead of time.
… moreGreg H
Forget Pizza Hut or Domino’s, this is hands-down the best pizza around! This has been my pizza place for the past 7 years. Food is always top-notch, price is good and the people are always friendly as can be! Highly recommended for some Detroit-style pizza!
Used to live down the street from the original store back in Sterling Heights Michigan, quality is still the same!
… moreUsed to live down the street from the original store back in Sterling Heights Michigan, quality is still the same!
Abby Coleman
Logan’s response and poor management. Food safety issues.
My husband picked up the food at 5.50pm.
One of the worst customer service and food quality experiences I have had in a long time, driven entirely by poor management and a complete lack of accountability at your location.
I spent approximately $65 on an order that included a pizza that was blatantly burnt and wings that were white and undercooked. This is not a matter of personal preference — this is food that should never have left the kitchen. Sending out burnt pizza and improperly cooked wings is careless, negligent, and unacceptable.
What made this situation worse was the behavior of the manager, Logan. When I called to address why unsafe, inedible food was sent to my home, he failed entirely at his role. Instead of answering a simple question or taking responsibility, he went on an irrelevant and bizarre explanation about “legal requirements” for making a half-and-half pizza — something that had absolutely nothing to do with the issue. This was deflection, not management.
At no point did Logan explain why employees were allowed to knowingly package burnt food and hand it to a customer. Someone clearly saw the condition of that pizza and still approved it. That alone shows a complete breakdown in leadership, training, and standards. Either management does not care, or they are incapable of recognizing food that should never be served.
This experience was a waste of money, time, and patience. The food quality was unacceptable, and the manager’s response was dismissive, incompetent, and unprofessional. If this is the level of oversight and leadership being tolerated at this location, it is no surprise that unsafe food is being sent out.
Take a serious review of this location’s management and food handling practices. This complaint is not about a mistake — it is about gross negligence and failure at a management level.
I have pictures of your burn pizza and undercooked wings. It’s not allowing me to upload photos.
I am awaiting a response.
… moreMy husband picked up the food at 5.50pm.
One of the worst customer service and food quality experiences I have had in a long time, driven entirely by poor management and a complete lack of accountability at your location.
I spent approximately $65 on an order that included a pizza that was blatantly burnt and wings that were white and undercooked. This is not a matter of personal preference — this is food that should never have left the kitchen. Sending out burnt pizza and improperly cooked wings is careless, negligent, and unacceptable.
What made this situation worse was the behavior of the manager, Logan. When I called to address why unsafe, inedible food was sent to my home, he failed entirely at his role. Instead of answering a simple question or taking responsibility, he went on an irrelevant and bizarre explanation about “legal requirements” for making a half-and-half pizza — something that had absolutely nothing to do with the issue. This was deflection, not management.
At no point did Logan explain why employees were allowed to knowingly package burnt food and hand it to a customer. Someone clearly saw the condition of that pizza and still approved it. That alone shows a complete breakdown in leadership, training, and standards. Either management does not care, or they are incapable of recognizing food that should never be served.
This experience was a waste of money, time, and patience. The food quality was unacceptable, and the manager’s response was dismissive, incompetent, and unprofessional. If this is the level of oversight and leadership being tolerated at this location, it is no surprise that unsafe food is being sent out.
Take a serious review of this location’s management and food handling practices. This complaint is not about a mistake — it is about gross negligence and failure at a management level.
I have pictures of your burn pizza and undercooked wings. It’s not allowing me to upload photos.
I am awaiting a response.
Melissa Griffith
I didn’t catch the gentleman’s name, but he was incredible! I accidentally placed my order at a Jets location 30 minutes away, and he didn’t hesitate to help. He assisted with getting my refund processed and quickly placed my correct order here. He was friendly, patient, and truly went above and beyond, even double-checking that all my sauces were in the bag He was truly the hero of the night. Thank you so much!
And the pizza? So good, super tasty and perfectly made. Thank you, thank you thank you!
… moreAnd the pizza? So good, super tasty and perfectly made. Thank you, thank you thank you!
Harpreet Kaur
Hands down, the best pizza I’ve had in a long time! Jet’s Pizza exceeded my expectations with their flavorful sauce, gooey cheese, and crispy crust. Highly recommend!
… moreC Hall
Wow! If I want PIZZA then I’m coming back here. I almost bought a grocery store pizza because I hadn’t found any pizza place around that I liked better (sad, right?), but I gave this place a shot. I’m thrilled with their recipe and the nice crunch the crust gets. We had the veggie pizza and it’s safe to say next time I want PIZZA and not just pizza, I’ll come here.
… moreRobert Elliott
This is some of the best deep dish pizza in town. I ordered online which utilizes AI technology and there was an error upon arriving to the store. Huge props to TONY for providing excellent customer service and making the situation right. I really appreciated him tonight!! If you haven’t trued Jett puzza, you are missing out!!
… moreOlivia C
Very good pizza ! We got the 8 slice deep dish pepperoni and it was very good! Well worth the price !!
… moreJason Brown
I was in town for work and decided to give Jet’s a try. Glad I did! I appreciate that they offer different styles, I haven’t had Detroit in a while so I gave it a whirl. Really tasty! Not the best pizza I’ve ever had, but a really good pie. Next time I’m in town I’m going to try some of the other options. The cinnamon stix were just OK, but lets face it, when you go to a pizza joint it’s all about the pizza. I’ll be back!
… moreVikki Martin
Did pizza delivery on Saturday night and it took about an hour when ordering at 6:15pm. Opted for the All Meaty 8 Corner Detroit style. The pizza crust was great, buttery and crunchy. Pizza was cooked just right and delivered hot. Topping ratio was good but the crust is so rich that the excess meats made it extra greasy and it would be better to just go with pepperoni or some veggies. Would order again.
… more