Kaylee Zavala
I ALWAYS have problems at this location. They either give me the wrong bread, my online order is never ready at the time it says its gonna be ready and now today they gave me the wrong sandwich. Ordered 2 giants and got 1 giant and 1 regular. Had to come back and tell them and be late to work for this . I’m officially done with this location. 0 stars if I could.
… morejoanna
I ask the girl that helped me her name it was Nevaeh she was super helpful and had great customer service she made my day just by asking how I was doing and the sandwich she made for me was perfect. But I didn’t appreciate how the other coworker treated her if they had a problem with her they should have pulled her a side to address what she did wrong and not do it in front of customers that is very unprofessional especially coming from someone who is a supervisor for the food industry.
… moreLenny Yeager
Poor time management from your employees. I ordered 2 sandwhiches online and doesnt matter what location i use it they dont start until i show up and workers act like they were hoping i wouldn’t show up for my food. And fast food workers think they deserve a raise with that work ethic what a joke
… moreAmber Dugais
I called and placed my order at 4:05pm I should have asked for a name but I never have a problem placing my order over the phone at the other location on riverside. I told her somebody was on there way to pick it up my son gets there there’s no order for the name I gave her. Then try to say i called the wrong location and i comfirmed with her over the phone the location. Then my son had to stand in line place the order the guy I gave directions the directions on speaker!!! For him to still didn’t get it right so he was trying to charge extra and I told him to substitute not add extra take off the pepperoni. He gonna say I made the sandwich already… I told him to take it off not my fault. Incompetent worse customer service I spoke to cicila or something like that and asked her if I had spoke to her and she said no ok somebody lying terrible.
… moreTommy Castro
I had a nightmare visit on Sunday 7/20/25 at the North Rialto store 186 E Easton st. 3:45 pm. Me and my wife ordered a large sandwich. A very nice associate started the process. Another younger associate walked up, she looked like she just started her shift or coming off break. The girl that started the order asked the younger worker if she could finish as the store was getting busy. The younger rude associate looked bothered and walked up to counter. She never said a word, just started at me looking annoyed. After a 5 second awkward silence I finally said we only wanted 1/2 Mike’s way. She started the process again never asking me ANY questions about how I wanted the other 1/2 prepared. Again I started the conversation and proceeded to tell her what I wanted on the sandwich. Every time I mentioned something she would look up at me with a weird cold stare. The whole experience was way too strange. As she started to wrap my sandwich I asked if she could individually wrap them. She did not get into other staring match this time, she simply put both hand on the counter looking down and saying “I already started “. I said no you didn’t but never mind. As she was ringing us up I asked her why she was being so rude. Her reply was “ I did my job” at that point the associate that we started with apologized for the others behavior. I asked for the manager and both said they didn’t know. The first girl said she was filling in from another store. The rude girl said her name was Melody but she was reluctant to give me her name and I doubt that was it. I’ve emailed corporate and they replied this morning saying they are looking into matter. I visit Jersey Mike’s regularly. I’m on the rewards plan and I’ve NEVER experienced this type of service/ behavior. Zero stars for this store/sssoc
… moreEmmett Hazelwood
I wish I had paid better attention. I wanna say her name was Candace. She’s the new general manager of the South Rialto store and her attitude is freaking amazing. It was like watching a comedy show great atmosphere great customer service.
… moreMario Baeza
This is my go to place for a great sub! The staff are always welcoming and make the best subs!
… moreUpdate U
Location is very slow, this is the 2nd time my order is not ready upon arrival. Placed the order 20 minutes before going to the store.
… moreManny Quintanar
Jersey Mikes quality is high , the food excellent , and service. Very good. You can taste the quality in their products and I shall return Howe we , the cost is a little much. Not quite worth the expense , but I’ll still eat there maybe once a month when I’d like a treat.
Regards
Manny
… moreJustin Beebe
Very busy and a bit pricey. Only reason I went is because I had a gift card for $10. 3 meals still came to $30 out of pocket. Food is on par with Subway, but for 30% more money.
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