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Not a fan of the service for online orders. It takes way too long. When I place my order online, I understand it can take some time to make it but it shouldn’t take 30-40mins on a slow day with 2-3 employees.
… moreAlicia Guerrero
Just picked up dinner 3 subs.. One of our sandwiches had 2 hairs in it. I did a pick up So I didn’t notice how many workers honestly. But my son was grossed out. Please Please wear hair nets, or something to prevent that. We love the subs here.
… moreAri
I want to preface this review by saying the quality of the food was good and the staff were friendly. With that said, I was in there about an hour ago and when first walking in there was nobody else in line and there were two employees behind the counter, a male employee and what seemed to be a new male employee. Ordered 5 sandwiches and midway through the employees slicing the bread about four other customers came in. The staff quickly became overwhelmed and the trainee who was making my order seemed a bit lost and left out things from my order. When I got home the club sub I ordered didn’t have bacon or mayo in it. Only 1 of the 5 sandwiches ordered was correctly made. This is in no way on the staff working, again, they were very polite and did the best they could, but maybe management should think about having two employees working with a trainee so if a rush does happen the trainee isn’t overwhelmed.
… moreAbel Burke
Was really impressed how clean everything was and friendly staff was. Was helped buy a younger guy with a tattoo on his right arm. He went above and beyond. Would recommend!
… morewl lu
I recently visited a Jersey Mike’s location and had a very disappointing experience. When I arrived, there were no other customers inside — only myself. I ordered a #26 meal, and the staff informed me it would be ready shortly.
After I placed my order, two more groups entered: one was two women with a child, and the other was a food delivery driver. The delivery driver received their order quickly and left. The two women also placed their orders separately and were served promptly. Meanwhile, I continued waiting for my food. When I stood up from my seat, a staff member told me it would still take a little longer.
When I finally received my food, I noticed that although my receipt clearly stated “Take Out,” my order was handed to me without a bag.
This experience left me feeling very uncomfortable. It made me wonder — was it because of my limited English skills, or possibly because of my skin color?
I have had positive experiences at other Jersey Mike’s locations before, but unfortunately, this visit left a very negative impression. I hope the management will take this feedback seriously and work to ensure all customers are treated equally and respectfully.
I truly hope this location can improve their service, so that no other customer has to experience the same disappointment in the future.
… moreJoe Aun
I just had the BEST experience at Jersey Mike’s, all thanks to Sandie. From the moment I walked in, she greeted me with the warmest smile and made me feel like a VIP. Her energy is contagious, her attention to detail is unmatched, and she made my sandwich with such care you’d think she was serving royalty. You can tell she genuinely loves what she does and takes pride in giving every customer an amazing experience. Sandie is the gold standard for customer service — Jersey Mike’s is lucky to have her, and I’ll definitely be coming back because of her!
… moreEdgar Avellaneda
It’s Jersey Mike’s so food wise it’s delicious and the service is really good too.
… moreMy Tech
8:20 I placed a uber eats order and 10 minutes later that cancel my order! Why!!! The driver was outside ready and you guys close at 9pm!! Not at 8:20. Horrible customer service.
… moreJaime Salazar
Decided to give this place a try & for a basic sandwich to be cut into two half’s should be simple right. I asked the tall white girl to make sure it is cut all the way please so I don’t have to fight for it to be two parts & she roll her eyes at me. As if providing an extra insurance for customers is too much trouble for some people then I recommend just go do something else, where people don’t have to see you roll your eyes. By the way the one in Glendora is way better service and friendly people
… moreJonathan Steel
I’ve been standing at the register waiting for anyone to ask me if I’d like a sandwich. It’s been 4 mins. The black man cutting the meat is completely ignoring me.
I’m the only customer here lol
… more