BENJAMIN DIAZ
Excellent customer service. Clean sitting areas and clean bathroom. I have a gluten allergy and heard they have a gluten free bread option. I had the Mike’s famous Philly with the gluten free bread. It did not disappoint. It was fresh and soft and overall tasted amazing. I’ll definitely be back!
… morehector salazar
Excellent customer service! I had a small misunderstanding with my order my sandwich was supposed to be a Giant but I received a regular. When I called the store, the General Manager, Laura, handled the situation immediately and went above and beyond by personally delivering the other half of my sandwich to make it right. That kind of dedication and customer care is rare these days. I really appreciate Laura taking the time to fix the issue and making sure I was taken care of. Great service and great food thank you!
… moreThe New Old Man Cowen
I have been eating at this particular Store for about 5 years. Averaging about 1/3 times a month. Usually my food is really good and have never had an issue. Today however, I’m a little disappointed. Ordered the #13 as I always do and I always add mayo and Banana peppers. Received my order and those items weren’t on there. I’m not mad but the sandwich ain’t right without it. Please make sure all employees are following the orders. Things like this frustrate people.
… moreKeila Ponce
Outstanding 10/10 experience on 05/01/2025 @ 4:23pm. My kids and I were greeted with such delight as we walked in the door to start.
I walked in thinking I knew exactly what I wanted to order, but the manager and her staff quickly changed my mind to one of the most delicious sandwiches I’ve had yet! (: (the chicken salad sandwich the mikes way) my kids ordered (a bacon, turkey, cheese mini).
The crew members and manager Arely G. / Nathan / Naomi F/ and Adrian G honestly were the sweetest people and they each had outstanding customer service. I will be back with my family to this exact location thanks to this amazing crew on this day ♥️✨
… moreChristina Frances (Minister Frances)
There’s an older lady there name Heidi or something along those lines. Nasty attitude, stopped speaking to a customer to fuss at the young man checking me out. She gave me thin slices not even a full circle. So thin literally caught my attention. I left without my paid drink. Didn’t even bother. Hate that she is so miserable there. Makes it such a pain to go back.
… moreLarry Toma
I’ve been a loyal customer for over 25 + years. Frequented the Rice Village store mostly. Having been from NY, I worked in a Deli during HS. The last 3 visits to the Sam Houston store I’ve been disappointed with the amount of meat in my sandwich. They usually are making two sandwiches at a time. I always get a giant roast beef and an regular Italian. It comes out to over $30.00 and then I give a 15% tip. I specifically told the worker that the last 2 times there wasn’t much meat in the roast beef sandwich. Same small amount of meat again. Not what I expect from your store since I have visited many Jersey Mike’s throughout Texas. Where’s the Beef ?
… moreroxanne lopez
I went earlier to Jersey mikes for the first time and I didn’t grab the guy who helped me name but he was amazing! He helped me create the perfect sub and went over everything on the menu! 10/10 service will definitely be back! I told him I’d write a review to update him on my sandwich if he reads this it was delicious! The spicy relish was the best decision ever!
… moreDoButter Xoxo
First time here and experience was not it. None of the people who worked there looked like they even wanted to be there. One of the ladies was yelling like she couldn’t hear herself and you need to yell back just to be heard. I had asked for extra meat and I know for a fact they didn’t give me that bc it was literally the same amount as the sandwich next to me and that guy didn’t ask for extra meat. I get the same Sammy every time so I know the difference. The meat itself for being so early in the day didn’t look fresh. I usually look very much forward to this Sammy but today is different. One of the many reasons I dislike going anywhere for lunch. Bunch of people who don’t care about the final product bc they don’t gotta eat it. Waste of $14. Very uninspired. Taste like it looks – mid.
… moreOhsurehuh
What’s a strange vibe it was tonight horrible actually, how do you work here and have no
Words to even say…. Please watch the cameras at 7:00 1/3 happy new year, horrible go to subway where you can have it your way.
I understand people have bad days but you shouldn’t bring it work blind leading the blind.
Happy new year!
… morecesar barrera
I Ordered a regular turkey and provolone mikes way no vinegar and the sandwich came swimming in oil. The excessive amount of olive oil ruined the sandwich.
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