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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Hours
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
Address and Contact Information
Address: Plaza, 3770 Paxton Ave, Cincinnati, OH 45209
Phone: (513) 871-8444
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Harold Poore
Gave the food a 1 but have not tried yet and now will not be eating there. The door was unlocked and hours said opens at 10am. But at 9:54 when stepping in and expecting to wait, I was asked to step back outside because they were not open and there was 4 min. Then an employee came to tell me I could come in a couple minutes later and a larger employee very also tried to help. I told them I was told no and would wait the last 2 min. Please know the 2 employees impressed me but then the manager that told me to go back outside came out to give me an earful for supposedly abusing his employees. I told him I did not such thing I just told them I was told to wait till 10 am and I would come in then. Never again at this place. Too many other choices out there. The manager was slim, lighter color hair and taller than me and I’m 5’9”. I will not be back to this location. He is not someone I would have in a customer service position. I get too good of service at the other Jersey Mike’s I frequent. Ugh.
… moreKishore Bhageshpur
I have volunteered here for a few years for Jersey Mike’s “Day of Giving”. Amazing staff! Great attitude and great service. Good food! (Limited, but good options for vegetarians like me) Kudos to what they do for the community.
… moreKing Of Spades
I ordered through doordash. I must say everything was finished quickly and everything tasted so fresh. It was nice and warm when it arrived. This was my first time trying Jersey Mikes . Always ordered from Penn Station. Even though I have to say I still favor Penn Station sandwich flavor over Jersey Mikes. Still will give them a full 5 stars across the board with everything tasting fresh. The cookie was ok. It had a slight plastic taste to me.
… moreBrandi Baker
Came in here today. Ordered the 13 and 17 for my husband and I. I must say I received the best and fastest service ever provided from Jersey Mike’s. Those 3 men on the line were amazing!! Please acknowledge them and give them a raise!!!
… moreHowie B Yo!
Always friendly and every employee looks like they want to be here and they make the best subs bar none in my opinion.
… moreAmber Brown
The quality of food and service gets worse every time we eat from this location. The subs are messy, not made correctly, the store not as clean as it used to be.
… moreElizabeth Marek
Owner/manager combo (possibly father/son?) at the Hyde Park Jersey Mike’s have astonishingly bad attitudes, like petulant toddlers. They reminded me of moody, lazy teenagers, biting the hand that feeds them and blaming others for problems that don’t exist, instead of rolling up their sleeves, getting the job done and being grateful for the business. Instead, these men were pros at sulking body language, exasperated sighs, eye rolls, and lots of tsk tsk tsk-ing the customer.
I came to the store today to no line, no rush, and said hey I need to take subs to about 30 people give or take, but I don’t have a catering order, can you help me out. The sharp, efficient can-do counter guy said— got you covered and I said thanks, I’ll take whatever you recommend, whatever is fastest for you guys, just a smattering of subs is fine. He said, here’s what we’ll do: ten subs to be cut into thirds. Cashier quickly rang it up, I quickly paid ($177) and they started cranking out the subs, working as a team and I was going to be out of there within five minutes, a happy customer.
UNTIL some pesky man (owner? manager?) back in the kitchen reared his head and said “No, no, no! We can’t do that!” totally throwing off his very bright, hard working and pleasant staff, who were nearly finished with the job. They started sort of politely glancing at me and shaking their heads like oh no, here he goes again.
Owner Man was clearly mad at me, the customer, for such a big frightening order of ten subs (lol) and also at his staff for selling me the sandwiches to begin with. I guess he didn’t like that they were cutting the sandwiches after being wrapped (like they do for catering) instead of cutting them before being wrapped (like they do for individual orders) and he was especially irritated that I “didn’t call in ahead of time” …
I felt bad for the staff, because he clearly embarrassed them and insulted their intelligence. Meanwhile a line is forming, and now these poor waiting customers who just want sandwiches are having to watch these annoyed, neurotic managers huff and puff and roll their eyes and shake their heads and wave off a fellow customer.
While the great counter staff was finishing up my order, a second manger came in shaking his head and sighing loudly and rolling his eyes and I said hey, your great staff is totally getting it done. There is no problem here. It’s ten sandwiches, I mean do you want the business or not?
He told me he did not want the business. He did not like that a line formed (which is usually the sign of a successful in-demand restaurant and only lasts five minutes during the “rush” anyway, but ok) and he said he couldn’t deal with it being “busy”
I had told my teenage son to apply at this Jersey Mike’s but no way will I let him work for an owner/manager like this. It’s exactly the opposite of the roll up your sleeves and get it done hard-working drama-free, suit up and show up no-matter-what values that make good businesses great. I would have been fired many times over at my restaurant jobs for acting like this owner/manager team did today.
Stay away from this store, find another one with owners who don’t insult their smart, friendly, hard working staff. Regardless of some perceived “hardship” or “hassle” the “last minute” customer has dealt, if a manager can’t let his staff make ten sandwiches on the fly, then he shouldn’t be in the sandwich business.
If you are another sandwich shop owner, ahem Jimmy John’s, or another Jersey Mike’s location, scoop up the great talent at this Hyde Park location, you won’t regret it. Or maybe, if we’re lucky, the solid counter team will come together and buy out the depressing, drama queen owners and turn the place around.
… moreI came to the store today to no line, no rush, and said hey I need to take subs to about 30 people give or take, but I don’t have a catering order, can you help me out. The sharp, efficient can-do counter guy said— got you covered and I said thanks, I’ll take whatever you recommend, whatever is fastest for you guys, just a smattering of subs is fine. He said, here’s what we’ll do: ten subs to be cut into thirds. Cashier quickly rang it up, I quickly paid ($177) and they started cranking out the subs, working as a team and I was going to be out of there within five minutes, a happy customer.
UNTIL some pesky man (owner? manager?) back in the kitchen reared his head and said “No, no, no! We can’t do that!” totally throwing off his very bright, hard working and pleasant staff, who were nearly finished with the job. They started sort of politely glancing at me and shaking their heads like oh no, here he goes again.
Owner Man was clearly mad at me, the customer, for such a big frightening order of ten subs (lol) and also at his staff for selling me the sandwiches to begin with. I guess he didn’t like that they were cutting the sandwiches after being wrapped (like they do for catering) instead of cutting them before being wrapped (like they do for individual orders) and he was especially irritated that I “didn’t call in ahead of time” …
I felt bad for the staff, because he clearly embarrassed them and insulted their intelligence. Meanwhile a line is forming, and now these poor waiting customers who just want sandwiches are having to watch these annoyed, neurotic managers huff and puff and roll their eyes and shake their heads and wave off a fellow customer.
While the great counter staff was finishing up my order, a second manger came in shaking his head and sighing loudly and rolling his eyes and I said hey, your great staff is totally getting it done. There is no problem here. It’s ten sandwiches, I mean do you want the business or not?
He told me he did not want the business. He did not like that a line formed (which is usually the sign of a successful in-demand restaurant and only lasts five minutes during the “rush” anyway, but ok) and he said he couldn’t deal with it being “busy”
I had told my teenage son to apply at this Jersey Mike’s but no way will I let him work for an owner/manager like this. It’s exactly the opposite of the roll up your sleeves and get it done hard-working drama-free, suit up and show up no-matter-what values that make good businesses great. I would have been fired many times over at my restaurant jobs for acting like this owner/manager team did today.
Stay away from this store, find another one with owners who don’t insult their smart, friendly, hard working staff. Regardless of some perceived “hardship” or “hassle” the “last minute” customer has dealt, if a manager can’t let his staff make ten sandwiches on the fly, then he shouldn’t be in the sandwich business.
If you are another sandwich shop owner, ahem Jimmy John’s, or another Jersey Mike’s location, scoop up the great talent at this Hyde Park location, you won’t regret it. Or maybe, if we’re lucky, the solid counter team will come together and buy out the depressing, drama queen owners and turn the place around.
J Chen
Great sandwiches and there are always deals going on, which makes it even better. Everything tastes fresh and made to order. The staff is friendly and quick, and the place is always clean. It’s my go to spot when I want a solid sub that hits the spot every time.
… moreT Hookes
After having a bad experience with a Jersey Mike’s near me, it made me reflect on the fact that I have never left a review for your restaurant and for that I apologize because you were the ones who set the bar so high for my expectations on how a Jersey Mike’s experience should be. Your establishment was the first Jersey Mike’s I had ever eaten, and the ONLY Jersey Mike’s I have had in Cincinnati. This is where my love for Jersey Mike’s food was born. Every time I walk into a Jersey Mike’s, I expect my sub to be made with the love in which you made my food and the customer care that you ALWAYS displayed! Again, I apologize this is late and I hope you are doing well and prospering with your restaurant.
… moreKen Gibson
Clean shop with friendly help. Meatball sub was good but not quite as good as Subway’s. I wasn’t expecting that.
… more