Ron Morrison
Time to switch stores again. I’ve been a customer of JMs for 30 yrs and order weekly. However, it seems that the quality and preparation of the sandwiches change every few months or so and I switch to another location. Been with the Colonial Heights location for years now and after the last three orders it time to try another. Tonight was stale hard brown white bread with hardly any lettuce tom onions pickles and banana peppers. I got tired of chewing and just gave up. Threw half a $16 sandwich in the trash along with the wifes cheese steak that was pitiful at best. Both of us are from Philly and know what a great steak or sub is and JMs is the closest we can get here but I believe it’s time to look for another option. Guess it’s BK to Italianos I just hate the drive to it but at least it’s consistent.
… moreT Ward
Called the place to make sure they are in business due to missing a few details on Maps. The gentleman on the other line assisted with such compassion. Ordered through the app.Estimated time for pick up was 45 minutes, however it was more like 25! Inside was buslting with patrons dining in and ordering to go. The food? So good! See pic – Big Kahuna Cheese Steak. Plenty of eveything on this sub. Note: try the Rosemary bread
… moreSusan O
If you’re gonna charge $15.26 for a ham sandwich, chips, and a tea.
Make sure and put more than 4 tiny slices of ham on it.
Can get a steak dinner for same price.
What a joke.
Used to love this place
… moreAmanda Gentry
It tasted like home. I almost cried. Always get it mikes way. The cheese steak is amazing. And the employess were amazingly nice and conversational. Like, I want them to be my friends.
… moreChristy Scarborough
First time having their subs and they were fresh and delicious!!! The staff was super friendly and helpful!!! We will be back! So many options i want to try!
… moreDarwin Espinoza
Very clean, one of the cleanest Jersey Mike’s I’ve ever stepped foot in. The subs were great and well made. Definitely deserves this 5 star rating for cleanliness and service! The staff were on top of everything.
… moreBret Davis
Beware and check your receipt when paying. Went in today to get a sandwich, ordered a giant #56 cheese steak with double meat. Went to pay and they rang me up for 2 full sandwiches, the total was $40. I didn’t order anything else, only the sandwich. I immediately caught this and challenged the price. All of the employees working said that the regional manager told them recently to start charging customers for 2 full sandwiches when someone orders double meat. I asked them to immediately call a manager or owner about this policy and they changed the price to lower it. Not sure if it’s the kids running a scam or if the regional manager is actually that big of an idiot to instruct employees to do this. The owner should investigate this immediately. The employees said a manager named Issac told them this.
… moreForrest
We order online once or twice a week. The food is always ready and on the shelf when I arrive to get it. Subs are delicious everytime! Our order is always correct, and we’ve never once had an issue with the location. Staff is very kind and polite.
… moreDas Sigs
My star review is mixed. 2/3
Customer service was 1 star at best. My pet rock has a better personality than some of the employees.
It doesn’t take much to be kind!
Most customers appreciate, that’s why we say “Thank You”… but to get no reply is just rude.
Maybe customers service is not the job for you.
Sandwiches were good, no complaints
… morefargolady17
I love this place but the employees always seem to be in to big of a hurry. Ive had to remind them of adding bacon twice on my #8 club, my favorite! Just a smile would be nice…but the sandwiches are great! Mini’s for me and i didnt know they “automatically cut all subs in half” cause i always ask to cut my mini but then i got that comment
… more