Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 10588 W Colonial Dr Unit 105, Ocoee, FL 34761
Phone: (407) 347-7494
Order and Reservations
Order: Order online
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Sub and Sandwich Shop in Ocoee, Florida – Jersey Mike’s
Jersey Mike’s Subs, 10588 W Colonial Dr, Unit 105, Ocoee, FL …
Jersey Mike’s – Ocoee, FL Restaurant | Menu + Delivery | Seamless
Reviews
When we approached the counter, the employee just stared at my husband and me without greeting us or asking how she could help. I ordered the Original Italian, but before I could explain my modifications, she was already taking the next customer’s order — and I hadn’t even finished ordering my husband’s sandwich yet.
The situation got worse when she started putting cheese on my sandwich (I’m dairy-free) before asking about my preferences. I also wanted condiments on the bread first. When we politely asked her to slow down and focus on completing our order before moving on, she walked away in the middle of making my sandwich. Another employee had to step in and finish it.
When my husband finally got to order, his very first question was, “Can I add whatever toppings I like to the sandwich?” He was told yes. Fifteen minutes later, after waiting for his steak and cheese to be cooked, we expected to be asked what toppings he wanted. Instead, the sandwich was wrapped up and we were told, “Have a good day.”
We explained that he wanted toppings — which he made clear from the beginning. The same employee who had previously walked away then YELLED at my husband, saying, “I asked you what you wanted on the sandwich, all you said was no onions and peppers.” That was only the first part of his order. If she had actually listened to his initial question, it would have been obvious he intended to add toppings.
After yelling at paying customers, she walked back toward the grill and didn’t say another word to us.
As first-time customers, this was a sad and disappointing experience. With customer service like this — especially with Publix nearby — we will not be returning. Absolutely horrible customer service.
I get #9. The #8 is not Mikes Way. Plain Ham and Bacon. One #3 is Mike’s Way and one is not.
I ordered hours in advance to be picked up at 12:15 but sandwiches were not even started at 12:15.
It will be awhile before I just don’t order pizza or Huey Magoos instead of $70 worth of wrongly made sandwiches.