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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 630 N Bragg Blvd Suite 108, Spring Lake, NC 28390
Phone: (910) 339-3400
Order and Reservations
Order: Order online
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Sub and Sandwich Shop in Spring Lake, North Carolina
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Reviews
LEETHAD MITCHELL
I used to love J.Mikes back in the early 2000’s but as usual as popularity grows quality slips. Never fails. Especially when businesses branch out to the south. Nonetheless after a 10-15 year hiatus I stopped by this S.L location. Service was nice, my order was prepared promptly and the sandwich was ok. Still not quite the J.Mikes I remember but before I spend another dime on a philly steak from Army City I will spend a quarter at J. Mikes.
… moreCP Coater
WARNING, WARNING, ONLY SHOP AT THIS LOCATION IF YOU ARE LOOKING FOR EXCELLENT CUSTOMER SERVICE AND GREAT FOOD!!
The Stars at this Jersey Mike’s location that I had the pleasure in encountering are “Jennifer F” and “Jason J.” They welcomed me into the store and immediately “Jennifer” asked “How could she help me”. I told her my order, and she asked additional questions to make sure she got my order, right. Her Smile is amazing (Just a hint Smile way more, it lights the place up)! She was great and she cared about getting my order Right!!
Now, comes in “Jason”, he came from the back and changed his gloves (I love that because you don’t know what else they were doing prior to coming out of the back etc.).
Jason, paid attention to how many and which toppings I wanted, and he showed excellent customer service unlike some young people!! Jason is an asset to this location as well. He showed that he wanted to get my order right.
In conclusion, it is extremely hard to find Not only one but TWO young people these days that give a care about their job and these two had that amazing quality!
In our society today it is very hard to find young people who don’t treat you like you are just another person that walked into their place of employment and that you are inconveniencing them; Both Jennifer and Jason had excellent customer service skills and showed that they cared about me and the exemplary customer service that gave me!!
Way to go to the both of you guys (and gal)!! The future is Bright, just keep your head up and wherever you go; continue to show that same service with a smile and you’ll continue to excel and be promoted.
Keep up the Great Work!!!
Attn: Owners and / or supervisors make sure these two get something extra in their paychecks to encourage them really good!!!!
This is coming from a person that a customer service manager with decades of experience dealing with working with customer directly and in call center environments, so, I old school and I know Great customer service and this IS IT!!!!!!!!!!!!!!!!!!!!!!
… moreThe Stars at this Jersey Mike’s location that I had the pleasure in encountering are “Jennifer F” and “Jason J.” They welcomed me into the store and immediately “Jennifer” asked “How could she help me”. I told her my order, and she asked additional questions to make sure she got my order, right. Her Smile is amazing (Just a hint Smile way more, it lights the place up)! She was great and she cared about getting my order Right!!
Now, comes in “Jason”, he came from the back and changed his gloves (I love that because you don’t know what else they were doing prior to coming out of the back etc.).
Jason, paid attention to how many and which toppings I wanted, and he showed excellent customer service unlike some young people!! Jason is an asset to this location as well. He showed that he wanted to get my order right.
In conclusion, it is extremely hard to find Not only one but TWO young people these days that give a care about their job and these two had that amazing quality!
In our society today it is very hard to find young people who don’t treat you like you are just another person that walked into their place of employment and that you are inconveniencing them; Both Jennifer and Jason had excellent customer service skills and showed that they cared about me and the exemplary customer service that gave me!!
Way to go to the both of you guys (and gal)!! The future is Bright, just keep your head up and wherever you go; continue to show that same service with a smile and you’ll continue to excel and be promoted.
Keep up the Great Work!!!
Attn: Owners and / or supervisors make sure these two get something extra in their paychecks to encourage them really good!!!!
This is coming from a person that a customer service manager with decades of experience dealing with working with customer directly and in call center environments, so, I old school and I know Great customer service and this IS IT!!!!!!!!!!!!!!!!!!!!!!
Frank Murphy
The Sandwich They Gave Me Could Have Gotten Very Sick Or Worse!
I am writing to express my disappointment and concern regarding a recent experience at this Spring Lake location Jersey Mike’s location. As someone with a mayonnaise allergy, I always order the #13 Mikes Way, which does not include mayonnaise in their “Mike’s Way” subs. I’ve been a loyal customer of Jersey Mike’s for years, usually visiting the Aberdeen, NC store without issue.
During my recent visit to the Spring Lake store, I explicitly stated my preference for no mayonnaise and requested “Mikes Way” like I have done many times at other Jersey Mike’s locations. However, after returning home, which is 23 miles away, I discovered mayonnaise in my sandwich when I took a bite This led to an immediate allergic reaction and me getting sick.
I called the store to address this serious oversight, hoping for an apology and a refund, considering the potential health risks involved. I provided my credit card details for the refund process. Unfortunately, the response I received was unsatisfactory. The staff member insisted on a store return for a refund, which is impractical for me due to the distance involved.
Given the gravity of this issue and the store’s reluctance to resolve it appropriately, I am considering contacting Jersey Mike’s corporate office and possibly seeking advice from outside counsel. It is vital that such mistakes are acknowledged and rectified, especially when they pose a health risk. The refusal to provide a straightforward refund for a minor order, necessitating a lengthy round trip, is unacceptable. I am determined to pursue this matter until a satisfactory resolution is achieved.
… moreI am writing to express my disappointment and concern regarding a recent experience at this Spring Lake location Jersey Mike’s location. As someone with a mayonnaise allergy, I always order the #13 Mikes Way, which does not include mayonnaise in their “Mike’s Way” subs. I’ve been a loyal customer of Jersey Mike’s for years, usually visiting the Aberdeen, NC store without issue.
During my recent visit to the Spring Lake store, I explicitly stated my preference for no mayonnaise and requested “Mikes Way” like I have done many times at other Jersey Mike’s locations. However, after returning home, which is 23 miles away, I discovered mayonnaise in my sandwich when I took a bite This led to an immediate allergic reaction and me getting sick.
I called the store to address this serious oversight, hoping for an apology and a refund, considering the potential health risks involved. I provided my credit card details for the refund process. Unfortunately, the response I received was unsatisfactory. The staff member insisted on a store return for a refund, which is impractical for me due to the distance involved.
Given the gravity of this issue and the store’s reluctance to resolve it appropriately, I am considering contacting Jersey Mike’s corporate office and possibly seeking advice from outside counsel. It is vital that such mistakes are acknowledged and rectified, especially when they pose a health risk. The refusal to provide a straightforward refund for a minor order, necessitating a lengthy round trip, is unacceptable. I am determined to pursue this matter until a satisfactory resolution is achieved.
Connie Pratt
Love the subs with the Rosemary Parm bread! Management knows customer service is a priority and that meet the mark. Thank you for sustaining a quality standard for food and service for years!
… moreMelissa
I would have given the food rating a 5 star if I liked the bread. It’s a texture thing for me. The bread is like subway’s bread, imo, it’s tough. I love sandwiches, so the bread has to be fresh, toasty outside, and soft inside for my liking. My husband, on the other hand, loved it. Everything else was delicious and fresh. The staff was friendly and quick.
… moreMelissa D
The subs are awesome! They are so filling you honestly don’t need the chips. I think it’s reasonably priced for the size of the sub. I placed a to go order on the website, it was ready at the time it indicates. Workers were polite and helpful. Everything on their menu is good.
… moreHannah Close
Easily THE best JM’s I’ve ever been to. The employees were extremely competent and kind. The food was well prepared & they paid extremely close attention to our needs and preferences.
… morekyle erler
Lots of meat and cheese on big hoggie in a reasonable amount of time for reasonable price. The food was great. The place was clean, and the staff were friendly. What more could you want.
… moreAJ Zimkus
The food was delicious per usual. My wife and I have visited this particular Jersey Mike’s a few times and the food is always perfect. Service was speedy and friendly. A nice atmosphere all around.
… moreLate night Reads
My food was delivered to me and it was wrong. I had to go back up there and get it fixed so I asked for my delivery fee back. The woman was extremely rude and brushed me off saying they can’t do that and I have to call door dash. I ordered it from the app not door dash…. So I asked to speak to the manager who was nice and apologized and said it would go back to my card. Well it’s been a week and it hasn’t. They are always super busy and the staff aren’t the nicest. Especially the woman with the golden ponytail and glasses. It’s a shame cause I do like their food. I’m just can’t deal with poor customer treatment
… more