Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 3116 Weddington Rd, Matthews, NC 28105
Phone: (980) 339-3111
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Sub and Sandwich Shop in Matthews, North Carolina – Jersey Mike’s
Jersey Mike’s – Matthews, NC Restaurant | Menu + Delivery | Seamless
Jersey Mike’s Subs | Matthews NC – Facebook
Reviews
When I get my sub Mike’s Way, the burst of flavors-fresh veggies, that perfect oil-and-vinegar mix, and the seasoning-makes me genuinely happy. It sounds dramatic, but there’s something uplifting about knowing there’s a place where they put heart into every single sandwich.
Just left at 1:36. 1hr & 6 mins to make 3 subs. Lol
Note: This experience was from October 2024
While my experiences from years past have been full of delicious food and pleasant customer service, recently, it has been quite the opposite. The food is not quite on par, but still good. The service, on the other hand, was atrocious.
The last three weeks I have been to this location regularly. On the same day, at the same time, each time the same staff working (or lack thereof). I’m not one that requires Chick-fil-A level service, but a little something more than being greeted into the store with a scowl and “what do you want”. No ‘hello!’, no ‘how are you today?’ Nothing. Consistently. For three weeks. The same thing.
The young lady working at the counter (consistently on Sunday mornings the last month) taking orders looks like she would rather take on any fear factor challenge of your choosing over serving customers, at her job, where she gets paid…to serve customers. I get it – I’m human, I have bad days, and I’ve always sworn by giving hospitality workers a little leeway because I know it’s not an easy job. But this poor? Consistently for three weeks? I had to draw the line.
The condescending tone, the complete disregard for what I order and what is given to us (order messed up multiple times), or my favorite, the eye roll. Today when asked “what do you want” I met her with a “good morning, how are you?!” To which I was met with an eye roll while staring directly at me, a sarcastic laugh, and being talked about negatively with coworkers as me and my family are standing right there listening. It’s unacceptable.
I have also been hoaxed out of approximately 3 children’s fountain drinks for the kids meals I’ve ordered. Was told kids meals don’t come with drinks (that’s odd, menu must be wrong). This has cost me approximately $8.01. Just FYI.
Sorry, Jersey Mikes, that’s it for me. 20+ years of looking forward to your sandwiches every week. Memories made, good times had, all gone now. I will not support a restaurant that allows their employees to treat customers in this manner, openly speaking poorly about them, condescending tones, no attention to detail, and the eye rolling, I hate the eye rolling.
Any way. I know this message means little to nothing and will be read by maybe 6 people. But I feel better venting. Thanks for listening.
Subway, I’ll see you soon.