tim merck
Not sure about the food because I’ve been standing here for 20 minutes waiting for my online order that was supposed to be ready 20 minutes ago. They know I am here, but continue to make other orders that have walked in after me. I will not be back. This is just embarrassing for them at this point. At least 10 people have walked in and out since I have been here, and they have yet to start my order. The food was also terrible. WAY too many jalapenos. Just bad. Also too much spicy relish. While I was there they made two #13s by mistake and just gave them to people in line for 5 minutes, instead of asking me who had been standing there for 20 minutes. They also kept complaining that they had to make 4 boxes for a group that was doing a photo shoot that day. Info that their customers don’t need to know. Completely terrible experience.
… moreAlexis Rose
The one employee was to busy taking care of her posse. Another girl just started her shift and waited on me ASAP. She was great! Said she’d been there 3 years. Food was a little disappointing compared to previous visits. Could have just been me, not sure.
… moreKaryn Drake
My absolute favorite Jersey Mikes. They are so friendly and welcoming at every visit. The food is always fresh we eat there frequently
… moreMatthew Collins
Twice I’ve been now and asked for philly sandwiches with raw onions and not the grilled peppers and onions. Evidently they can’t figure it out because BOTH times I’ve driven 20 minutes back to the house to find no onions on my sandwiches. It’s a small thing, but it’s what I asked and paid for and I’m not getting it. What really makes me upset is before I left I specifically asked if they remembered them and was told yes. I guess I have to be there watching them to make sure they make them they way I order them. So annoying. 2 stars because at least they are nice.
… moreJ L
Like every other chain restaurant in Locust, what started out good has gone bad. Ordered ahead in the app for pickup. Order was ready when promised, but not close to correct. Nearly $40 for 3 sandwiches. No sides, no drinks, just sandwiches. Barely any meat, looked like they were stepped on, 1 (ONE) napkin, and barely any mayo or included toppings on the bland sandwich.
… moreWylie Gladden
Great service friendly and professional customer service. Always can count on a good sandwich.
… moreMelissa Petrea
Curt and all the employees are always so friendly and caring, we eat there atleast 3 to 4 times a week food is always great and place is very clean
… moreKarl Nordstrom
I met one of this location’s co-owners. Great guy.
I need to get out of the Subway frame of mind and just let these guys do their job, which are the subs they list on the wall, whose ingredients are preselected with forethought. That’s when I’ll more fully appreciate Jersey Mike’s. Until then, the one thing I am certain of is that unlike other sub shops, Jersey Mike’s always has fresh-tasting ingredients. Very fresh indeed. No more stale bread like Subway seems to usually have these days all over the country (from my personal experience).
I will be heading back to this Locust, NC Jersey Mike’s more often during my time wintering in North Carolina.
… moreSarah Leming
Went in tonight and ordered a chicken bacon ranch and a supreme club in a bowl. I guess the first red flag should have been when the girl doing the toppings asked if we wanted lettuce in the bowl….? They then forgot to put the bacon in that bowl. Which wasn’t caught until the cashier noticed it. Instead of getting the people who were working on the toppings side to put the bacon on, they put one glove on and added the bacon. No washing of hands or getting the people who should have sanitary gloves on to add the bacon. We then ended up waiting 10 mins on the hot chicken bacon ranch sub. Grill cook was not wearing anything to keep their hair out of the food, btw. When we got home, we realized that it was just overcooked chicken on bread. No ranch, bacon, or any of the toppings that I asked for. The lady taking our order wrote it all down. It just seems like the people who actually made our order dropped the ball. Paying over $25 for a regular sized sub and a bowl seems even more outrageous when you don’t even get what you’re asking for. Heck, we didn’t even get what they advertise in the sub. ♀️
Update: Giving the comment from Jersey Mike’s, it seems like they appreciate getting feedback from it’s customers but are not willing to rectify the situation. Where is the customer service in that? Why even comment back if you’re not going to give a solution to the problem? Why would that make me want to come back to your business? Seems they need to work on more than just quality control.
… moreKatie Austin
I’m 42yrs old and just had my first ever Jersey Mike’s sandwich. We had the #43 Chipotle Cheesesteak with Mike’s Hot Honey.
It was SO SO SO good! Made fresh as you wait!
The staff at this location was super friendly, very knowledgeable and had excellent customer service. Go give them a try!!
… more