Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Sub and Sandwich Shop in Forest City, North Carolina – Jersey Mike’s
Jersey Mike’s Subs | Forest City NC – Facebook
Jersey Mike’s Subs – Jersey Mike’s USA – Authentic Sub Sandwich …
Reviews
Update: After posting the review, the owner replied publicly asking for an email. I sent an email, and have received no response after more than a month. This appears to be an attempt to pretend to care. Disappointing
Original review: We love the Morganton Jersey Mike’s, so we’re very excited to see this one open in Forest City.
Week 1 – The place was overflowing, but they had a special team in, and sandwiches were made fast, fast.
Subsequently — Unfortunately, repeated bad experiences.
Mobile Orders – Several Mobile Orders – Various promised times (typically 15 minutes). You get there after 20 minutes and find that they haven’t even started your sandwich. You’ll wait 15-25 minutes more.
Today. I get there on a Saturday, Google says 11:38am. There are two people in line to order (at the slicer). There are other customers but I don’t really notice them. Four key employees in the front – slicer, the next one, check-out, and someone on the grill.
I’m third in line. We wait there for a few minutes with no one doing any slicing… A slicer comes up and then starts taking orders. She takes the order for person #1, #2, me, and person #4 who came in behind me. She doesn’t write anything down, but clearly, she is remembering it without any trouble.
I order a “Full Size White #4”. I’m not an expert, and don’t know that there is no such thing as a Full Size. I meant Regular.
The slicer starts taking bread out of the bread rack and cutting in half, and putting next to the slicer.
Employee #2 – Standing there with nothing to do.
Slicer Starts cutting the cheese for all four orders (six sandwiches). Then each of the meats. I then say to her “I was trying to order a Regular, is that what I ordered?” She says no but then rearranges the bread to fix it.
Slicer takes several minutes to make the six sandwiches. Some are actually “done”, but, since the ones that are “done” are out-of-order, employee #2 continues to just stand there.
Finally, all six sandwiches are sliced, and person #2 can start her work…
At that point, the slicer starts wiping down her machine. Some people come in to the back of the line, but, for several minutes, the slicer is mainly just standing there, really.
Of course, by this time, the checkout has been standing there doing nothing for a very long time.
At the end, Google says I was only there 18 minutes… It surely seemed like much longer… and, watching several employees do nothing for a combined 20+ minutes is irritating.
My current solution – when possible, I’m going to order an hour before I need my lunch… that should give me a better chance of the order being on time.
My longer term solution – once Chipotle comes in, I expect that I’ll stop coming to Jersey Mike’s…