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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 1009 Stadium Dr #116, Wake Forest, NC 27587
Phone: (919) 277-0623
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Jennifer Shearon
Nothing like placing an online order, picking it up, bringing it home and it’s 100% wrong. I USED to love Jersey Mike’s. Not anymore. My husband took the order and went back to have them make it right. We probably won’t see him for an hour now cuz of how long it takes them to make a few sandwiches. If one topping was missing, ok fine whatever but I order 3 sandwiches and all 3 were done completely wrong. I will not allow them to take my money for this blazen disregard of making the sandwiches the way it was requested. You all need to do a better job of training your employees or pay them more cuz they obviously don’t get paid enough to give a damn about doing their job well. If I did my job the way the employees here do I’d have been fired long ago.
… moreValek
I had a good cheesesteak here, though it wasn’t exceptional. On Sunday around 7:30 PM, there was no line, and the service was fast. However, the staff could be more welcoming but the prices are reasonable. There’s plenty of parking available, and they accept credit cards.
… moreJulie Scarduzio
I placed an order early in the Morning before they opened. My order wasn’t ready when I arrived and that’s ok. They thought it was for a different day. Once they realized they apologized and quickly got my order together and it was perfect. Thank you all for such quick and great service.
… moreChris C
Very disappointing, I have visited a few times and each time has been light on the meat. This last time, the sub I got had less meat on it than a mini sub at other locations. It’s incredibly sad to be this stingy on a $11 sandwhich… This is hands down worst Jersey Mike’s sandwhich I’ve ever had.
… moreNeil Rogers
I have read some of the other reviews and it appears my experience is normal for this location.
Unfortunately, Customer Service must be a thing in the past. I clearly understand that the work force here is younger but they only treat customers they why they are allowed to treat customers. Nothing like paying for your order and the rude associate just walks off ! Not a here is your receipt, not a thank you, and not a come back soon…. Nope nothing. I had to stand there to wait for another associate to come over and she ask me “ do you still need to pay ?” I kindly replied, no, I am just waiting on my receipt.
Poor service seems to be a normal thing here as this is my third experience at this location with POOR service !
… moreUnfortunately, Customer Service must be a thing in the past. I clearly understand that the work force here is younger but they only treat customers they why they are allowed to treat customers. Nothing like paying for your order and the rude associate just walks off ! Not a here is your receipt, not a thank you, and not a come back soon…. Nope nothing. I had to stand there to wait for another associate to come over and she ask me “ do you still need to pay ?” I kindly replied, no, I am just waiting on my receipt.
Poor service seems to be a normal thing here as this is my third experience at this location with POOR service !
Jarrod Pettis
Ive been coming here for the past 3 years and I can say the entire stafe is wonderful. Tessa and Danna make the best sandwiches. Sean the manager and Alex his assistant manager are very polite and funny.
… moreJames Lowery
Posted 11/15/24
Just came home with “extra meat” sandwich.
Hello Samantha!
Thank you for your response.
We’ve enjoyed an Italian #13 sandwich recently.
I’m not sure how to expound upon our dissatisfaction with the sandwich we previously experienced beyond what the photo depicts.
What recourse could you offer beyond improving what is produced by your team?
This was an anomaly in the quality we have enjoyed up to this point.
2/28 addition-
Hello Samantha!
We’ve had consistently good experiences at Jersey Mike’s across the years.
This was the most poorly made sandwich in that time.
This was an online order, and it was sloppily made.
70% of the meat and toppings was on one half of the sandwich.
I would imagine that you would meet with the team on duty that evening and address this performance.
I appreciate your cut and paste response, but this could be fixed internally in my opinion.
Online orders are not an optimal option apparently.
We will continue to enjoy Jersey Mike’s at this location, because we believe the sandwiches are the best offered conveniently.
Just has to be ordered personally, just as Chipotle has experienced lately as well.
We do indeed love Jersey Mike’s!!!
… moreJust came home with “extra meat” sandwich.
Hello Samantha!
Thank you for your response.
We’ve enjoyed an Italian #13 sandwich recently.
I’m not sure how to expound upon our dissatisfaction with the sandwich we previously experienced beyond what the photo depicts.
What recourse could you offer beyond improving what is produced by your team?
This was an anomaly in the quality we have enjoyed up to this point.
2/28 addition-
Hello Samantha!
We’ve had consistently good experiences at Jersey Mike’s across the years.
This was the most poorly made sandwich in that time.
This was an online order, and it was sloppily made.
70% of the meat and toppings was on one half of the sandwich.
I would imagine that you would meet with the team on duty that evening and address this performance.
I appreciate your cut and paste response, but this could be fixed internally in my opinion.
Online orders are not an optimal option apparently.
We will continue to enjoy Jersey Mike’s at this location, because we believe the sandwiches are the best offered conveniently.
Just has to be ordered personally, just as Chipotle has experienced lately as well.
We do indeed love Jersey Mike’s!!!
Mike Parker
Love Jersey Mikes but the last two times I’ve been to this location my food hasn’t been the best. I’m not sure if corporate cut the meat down in the subs but there is noticeably less, also did not order with mayo and it has been added to my sub. I do not mind paying the premium price for a premium sub but in my option this is no longer a premium product.
… moreRay Williams
Ordered the large Italian sub on wheat with provolone cheese. Lots of fixings, all seasonings and vinegar/oil. Good sub, 2 complaints: my wife and I were sharing, but they did not give us two wraps so we each could have something to eat off of; the guy did not cut the SW in two. I took it back to get it recut. He rushed, and acted like I had insulted him. I got back to the table and it still was not cut through.
… moreAndrew Jolley
We came here today to get subs. Then when the crew asked if we were buying chips, the young girl at the counter said that we were too cheap to buy chips. I think it’s counter intuitive to call customers cheap. Rude, would not recommend this location. They definitely don’t seem to want to keep their customers.
… more