
Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Address and Contact Information
Address: 24 Terroso Wy Unit 2, Inwood, WV 25428
Phone: (304) 205-9235
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Sub and Sandwich Shop in Inwood, West Virginia – Jersey Mike’s
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Jersey Mike’s Subs, 24 Terroso Way, Ste 2, Inwood, WV 25428, US
Reviews
When i first arrived to pick up my mobile order, it was around 8ish and I was informed that they were completely out of bread and in the process of making more. I was quoted a 30 minute wait. I accepted this, and left to go to a relatives house right down the road to waste time. This was my option, as they did provide me alternatives. But who goes to Jersey Mikes and doesn’t get bread?
By the time I returned, 45 minutes later, i was told they were still waiting on bread to make my final sub, and it would be an additional 10 minutes. At this point, it was 8:50pm. I could have been home and had dinner on the table, and in my stomach at this point. I became very annoyed, irritated, agitated, you name it, i felt it. I ended up asking for a full refund, and it was provided, but only for the sub that took the additional 10 min. The worker Cameron was VERY nice and empathic when processing the refund for me. Cameron is the reason I gave this location a higher rating. He was so kind, and understanding, and fully embodies everything that Jersey Mikes stands for, but at the end of the day he is not able to process a full refund for an order without Manager approval im sure.
The only thing I can say is to do better. The manager was at the location but i overheard her say she had been clocked out for over an hour and didnt want to help any longer, yet she was sitting in the lobby on her phone. If you are in uniform, you are on the clock. If she did not want to help her employees while clocked out she shouldve left the location entirely, even if you had been working over your clocked out time. I am very disappointed and will be visiting other Jersey Mike locations for dinner in the future to ensure I do not have an 1 1/2 hour wait for subs that take 15 minutes max to assemble. Thank you again to Cameron, this review is nothing negative towards you, keep up the great work! But to corporate, please check your management, and make sure they are not being overworked this holiday season <3
Great crew!