Jersey Mike’s Subs

  4.0 – 50 reviews   • Sandwich shop

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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.

New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Jersey Mike's Subs 21401

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Reviews

Cooper Rhoades
Been coming to this location for a couple months now, and have felt compelled to write a review after what I witnessed during a lunch rush today.

The staff here has been consistently kind and polite, despite the heavy lunch rushes and floods of online orders, the store as well, stays clean and well kept.

Today I walked in during a rush, was greeted with the same politeness as always, and was given my sandwich in a timely manner, with it looking and tasting as good as it usually does. Might I add I watched the employees very tactfully deal with some customers who were being quite rude, whilst still dealing with the large amount of orders.

This location has yet to disappoint me, and the employees here deserve kudos for their patience and service. (Pictured below is the banger sandwich I ordered)
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Megan Oconnor
This is the third time I’ve placed a pickup order at this location, and unfortunately it will be my last. Each visit has had the same concerning pattern: no greeting when I walk in and I seem to be bothering the employees when I politely tell them I am here for my pickup order.

Tonight, two employees were sitting at tables on their phones, and the employee behind the counter was also on hers. When I approached the counter for my takeout order, she simply stared at me as if I were interrupting something more important. I politely said hello and told her I was there for my order. She handed me the bag without a word. I wished her a nice evening, and again, no response. All three immediately returned to their phones.

This is a stark contrast to the Edgewater location, where I am consistently greeted and treated politely. Customer service matters, and I am willing to drive the extra distance to be treated with basic courtesy. It’s disappointing because the food itself has always been good.

I truly hope management addresses this issue. Greeting customers is a simple expectation, and the repeated lack of professionalism reflects poorly on leadership. Do better if you would like to keep your customers.
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Brock Brooks
Ordered online and asked for vinaigrette and oil to be on the side. I came in there and they gave me my bag not telling me that they didn’t have take out containers for dressing. I went all the way home with the food before realizing that I had no vinaigrette or oil in the bag. I drove all the way back there to be told ery casually that “yeah we ran out of to go containers so we couldn’t give you any dressing”. Lol I was dumb founded. I’m like “so you knowingly let me walk out the door without what I ordered”. They made it right by putting so oil and vinaigrette in a to go cup.
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Sky Cheyenne
Got my order wrong twice. The women on the grill had a bad attitude the manager was very nice about the situation and got it remade.
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Carissa C
I frequently order jersey mikes from other locations. I happened to be in this area today. The sandwich I ordered was very well made and the bread tasted fresher than it usually does.
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N J
Will not be patronizing this location. First and last time

Edit: I chose not to disclose too much of my experience. However after reading other one star reviews..they mimic my experience. I was not greeted and other people were greeted. Very selective greetings.. additionally, I asked to purchase an “side” slice of the rosemary bread and they refused. Please note that I said purchase. Which I have done this at other locations before with no problem. The manager of the location claims simply “they do not do that”. I’m willingly asking you to charge me 5 to 6 dollars or whatever price for the bread I do not see the issue.. ring up a sandwich, drink, something. As somebody that is in both the service industry, owned restaurants, and food trucks This experience was highly disappointing. Will not return to this location.
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Shelton Hartley
Usually, I don’t write reviews, but my wife came back to me upset about her experience at this establishment. When she and my little brother walked in, she felt ignored and looked at by all t/ associates. In contrast, when someone else ente they were greeted with a warm smile and a friendly greeting.
However, the main issue was when she requested customizations to her meal. She was met with a stone wall, refusing to accommodate her wishes.
The reason given was that other locations might offer such services, but they didn’t. When she offered to pay for the changes she wanted, she was denied again. Frustrated, she asked for a manager, and he informed her that he was the manager and that they would no do what she wanted. She received her food and left highly unsatisfied. We won’t be visiting this location again !
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Chris Leckson
Just a sandwich, good service, has a gluten free roll option that isn’t bad with a separate prep area to resuce cross contamination.
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Sidnei S
Jersey mikes used to be so good! What happened?!!! Maybe it’s this location? We ordered a cheesesteak and maybe they need to clean the grill because it tasted like another meat. The sandwiches were also inconsistent. Ehhh I don’t know if I’ll be back because I feel like we got jipped for the price.
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Nate Merritt
I visited this location, tonight, for the first time. The staff was outstanding. Very friendly, attentive, and just dedicated to delivering a great experience. I have been to at least 10 different Jersey Mike’s locations across the US and I was very impressed with the service and food at this new location. Best Jersey Mike’s steak and cheese that I have had in a while. Keep up the good work!
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