Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
Address and Contact Information
Address: 410 Lincoln Ave, East Stroudsburg, PA 18301
Phone: (570) 664-6066
Order and Reservations
Order: Order online
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Reviews
The food was fresh and well worth the money!
Meal type: …
I am writing to formally demand action regarding the ongoing and unacceptable issues at the Jersey Mike’s location in East Stroudsburg, PA. This is not a single mistake — multiple times I have received the wrong sandwich, including pork, even though I have made it clear that I cannot eat pork for religious reasons. This is not a casual preference. It is a serious matter, and the repeated disregard for this is deeply offensive and unacceptable.
I drive 40 minutes to this location and spend my money expecting a correctly prepared order. Instead, I repeatedly end up with food I cannot eat, wasting my time, gas, and money, and causing unnecessary stress.
To make the situation worse, when I attempted to resolve this issue, Assistant Manager Jazzy offered no assistance or solution at all. Her dismissive attitude and lack of concern only escalated the situation. This behavior is completely inappropriate for someone in a management position.
At this point, I expect the following without delay:
1. Immediate corrective action with staff to ensure orders are handled with care, especially when they involve religious dietary restrictions.
2. Compensation or a refund for the repeated incorrect orders.
3. Direct contact from Tiffany, the store manager, to address this matter personally and provide a proper resolution.
I expect this issue to be taken seriously and resolved promptly. If it is not, I will have no choice but to escalate this complaint further.