Laura Miller
Location is hit or miss. We always get the #56 and ask to add lettuce and tomatoes. Last few times there has hardly been any meat so we started ordering with extra meat.
Just got home and unwrapped the sub. Missing toppings on half of sub.
Disappointing to pay $27 (prior to tip) for a sub for it to not even be made correctly
… moreValerie Nelson
Ordered 2 sandwiches, asked 3 times which one was which and staff had no idea. I don’t like to open other peoples food, so I delivered them to coworkers. One of the sandwiches is completely wrong. Called location, no Answer and no answering machine. Do NOT Recommend lunch from here!!
… moreTika Sensei
My husband and I has always been ordering Jersey Mikes and never had this kind of issue everywhere we went. We went to Jersey Mikes in Bridgeville, Homestead, even Chicago and the customer service as well as the food has always been amazing. However today, literally just a minutes ago. We decided to ordered subs via the apps in this place since it is the closest place from our house. I choose no onions and even add the note “Please make sure the onions doesn’t mixed on my lettuce, thank you” as they did before. But instead, they ADD TONS OF ONIONS for my subs. This is just them being jerks! We called them nicely and told them the order has an onion and we would like a refund because we are not driving 17-20mins to the store again. Instead of answering our request in professional manner, the staff rudely said “I AM NOT GONNA PUT UP WITH THIS BULLSHIT”, and slammed the phone. Then the MANAGER of the place also MADE A RUDE REMARK when we addressed the staff rude comments swearing at us and acted like nothing happened. This is very unprofessional. I understand if there are a little onions that might mixed when they don’t change their glove, it’s happens BUT INTENTIONALLY ADDED TONS OF IT when your customer STRICTLY SAID NO ONIONS, THAT IS JUST A STRAIGHT JERK! We are reporting this to the corporate and will make sure the RUDE ATTITUDE OF STAFF WILL BE ADDRESSED PROPERLY.
DONT EVEN WASTE YOUR MONEY WITH JERSEY MIKES IN MOON TOWNSHIP, TRUST THE REVIEW WHEN PEOPLE SAYING THE STAFF ARE SUPER RUDE!! I WILL DRIVE TO THE THE JERSEY MIKES IN BRIDGEVILLE RATHER THAN TO COME TO THIS PLACE. THERE IS NO WAY I CAN TRUST PEOPLE LIKE THEM TO HANDLE MY FOOD.
Update:
I have sent an email to complain about this situation on the same day I submitted this complaint but hasn’t received any response, yet the owner asked me to send an email to give my feedback
… moreJake Malone
Been here twice so far since they opened and is quickly becoming my favorite sub place. Tasty subs and good service!
… moreSayd Bendamou
I tried my first sub here, which I like and kept coming to the same store, unfortunately the staff are different this time, these new ones are not polite even if when you tip them.
… moreJim Halpert
So unwelcoming. Very mean staff, especially the old lady. Though I’ve noticed she isn’t around as much so maybe she got fired. Hopefully. She has no business handling my food with those long claws.
… moreRandy Nolen
The Giant #17 Xtra meat with Mayo is my go to. And they done an excellent job of making it. The sandwich was perfect and the server, Ashley I believe. Was very nice. Will definitely be back!
… moreJacob Vasquez
I love Jersey Mikes but this location has ruined it for me. Unfriendly staff, very slow service. Not worth going here anymore
… moreRj Clemmons
Maybe I came at the wrong time, they are having a rough go at it. Seems like one girl has her head on straight and I honestly feel bad for her. I’ve been to a lot of Jersey mikes and they usually run like a well oiled machine but this one is just awkward. I’m giving them three stars because the sandwich was still so friggin good lol
… moreJonathan Marrero
The worst customer service , they just prepared my sandwich… the employees never asked if I wanted it for here or to go…. Either if I wanted lettuce and some delicious bacon…. Also they didn’t even packed my lunch. That’s why we pay them right ? To prepare and pack their lunch….. honestly the employees here were super lost didn’t knew how to serve…. I’m really sorry but it was terrible !
Soo I’m eating my lunch with the poorest quality and importance…. Like is not their lunch is mine …
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