
Hours
| Friday | 11:30 AM–10 PM |
| Saturday | 11:30 AM–10 PM |
| Sunday | 11:30 AM–9 PM |
| Monday | 11:30 AM–9 PM |
| Tuesday | 11:30 AM–9 PM |
| Wednesday | 11:30 AM–9 PM |
| Thursday | 11:30 AM–9 PM |
Address and Contact Information
Address: 1314 Hermosa Ave, Hermosa Beach, CA 90254
Phone: (424) 799-1688
Website: http://www.japonicadining.com/
Menu Photos
Photo Gallery
Related Web Results
Japonica – Redondo Beach
Menu – Japonica
Japonica – Hermosa Beach Restaurant – OpenTable
Reviews
Stopped by at the Japonica Restaurant!
Love the food, service, atmosphere.
Clean and nice at the restaurant and outside! Thank you to
Emily
Noah
Ryder
Manny!
@azzi_art @azziart.gallery_la
The sushi is fresh and the rolls are creative, which is definitely a highlight. However, the menu can feel a bit pricey for what you get, and the portions are on the smaller side. The ramen was flavorful, though not particularly memorable compared to other places I’ve been to.
Service was friendly and efficient, but the restaurant can get pretty busy during peak hours, which might mean a bit of a wait. Parking is also a challenge, so be prepared to hunt for a spot nearby.
Overall, it’s a solid choice if you’re in Hermosa Beach and looking for Japanese food, but I wouldn’t go out of my way for it. It’s good, just not outstanding.
The short answer is that Uber removed the “Thumbs Down” rating for drivers to rate restaurants directly in the app a few years ago. However, you still have a few ways to report them or make your voice heard.
1. Use the “Report an Issue” feature in the App
While you can’t leave a public star rating, you can still document the delay and the staff’s behavior:
For Long Wait Times: Always select the “Order not ready” or “Long wait” button in the app while you are waiting. This data is tracked by Uber and can eventually lead to the restaurant being penalized or the “ready” times being adjusted.
For Rudeness/Harassment: You can report unprofessional behavior by going to the Help section in the driver app:
Select the specific trip.
Choose “Report a serious incident” or “Issue with a pickup.”
Detail the staff’s behavior. If they were truly aggressive, Uber support can document this and, in some cases, block you from receiving orders from that specific merchant in the future.
2. External Reviews (Google or Yelp)
Many drivers turn to public review platforms like Google Maps or Yelp to warn others.
Pros: It hits the restaurant where it hurts—their public reputation—and management is more likely to see it than an internal Uber report.
Cons: Be careful here. If your review focuses solely on “I’m a driver and they were mean to me,” Google sometimes flags these as “off-topic” because the platform is intended for customers. To make it stick, you might frame it around how the long waits and poor management likely affect the freshness of the food for customers.
3. The “Silent” Bad Review (Blacklisting)
The most effective way to “rate” a restaurant as a driver is to stop accepting their orders. * If a place is consistently rude or slow, it’s costing you money.
Declining or unassigning (if you haven’t picked up the food yet) is your strongest tool. If enough drivers decline their orders, the food sits on the counter, and the restaurant eventually has to answer to Uber (and the customer) about why the service is failing.
Would you like me to help you draft a professional but firm message to Uber Support or a Google review that won’t get flagged?
The employee at the restaurant, especially where at cash registers, really rude to me. This is not the first time or the second time I have pick up from this restaurant before. But every time I go I have to wait 10-15 minutes to pick up the food. Food should be served as a ticket come in but pick up Uber order, they put the ticket all the way back and they’ll get to it when they get to it. This is frustrating and unfair. I waited 45 minutes last night for two Uber order one is $10 one is $6. I have to cancel both after waiting 45 minutes, so I made a $4, thanks to this restaurant. I wish everybody read this before they go pick up any food. I want to give them 100 thumbs down. Finally they never let us wait inside of the restaurant. They kick us out sometime. It’s raining and very cold weather. We have to wait outside. We are not animals. Animals l shouldn’t get treated that way.
Went on a Friday night and had to wait about 20 minutes for a party of 2 to eat inside; the wait time to be seated inside was longer. The inside of the restaurant was very welcoming and evenly spaced out from others, but since it was busy the waiter did lag on making sure we had everything we needed.
For the food, I highly recommend ordering a miso soup as a starter, sadly it does not come with the entrees. The sushi options are a little limited and standardly priced for a sushi spot close to the hermosa beach pier. I give it 4 stars because of the limited sushi options, ordinary service, and limited seating options.