Jade Palace

  3.2 – 159 reviews   • Chinese restaurant

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This relaxed eatery offers familiar Cantonese-style Chinese dishes & combination plates.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jade Palace 12590

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Reviews

Maxwell Vecchiarelli
Very small portions, very little meat in any dish. We got a chicken dish, a pork dish and a beef dish and none had adequate amounts of meat, especially for the price given it was slightly higher priced that other Chinese takeout spots I frequent. The fried wontons were an rock hard abomination with almost literally no meat inside.

Won’t be surprised if this place is closed within 6 months
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Lysa Alvarez
I wish I could give 0 stars. There was something in our food and I can’t even tell you what it was. It was mixed with the meat and thank God it wasn’t eaten it but it looks absolutely disgusting. I rinsed it off to see if I can get a better idea of what it was and once the sauce rinsed off it looks brown and gray. It resembles cardboard but it wasn’t that either. We called and they do no refunds. Only a credit but why the hell would I want to eat here again. DO NOT EAT HERE!!!!
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Sophie M
Pretty bad ngl me and my husband just wanted to get take out and a lot of places were closed so we got jade palace as a last resort and i felt the need to say it was pretty disappointing
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Marcus A
Sad experience. Hot & Sour tasted like it lost custody of both flavor and dignity, so it delivers confused broth energy. The Chicken Lo Mein came with about three molecules of chicken, which is impressive considering I paid for double. The texture was so weird I started checking for hidden camera crews (chicken is too heavily velveted, which makes it taste spoiled). Two years ago this place was incredible, but now it’s hospice care with soy sauce. Even the dining room was empty on a Saturday night, which makes sense, because everyone else already escaped. The staff were nice, but if politeness could season food, maybe I wouldn’t be mourning fifty bucks and my taste buds. Jade Palace isn’t a restaurant anymore; it’s a cautionary tale.
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Dione Marshall
Currently their heat is out and dining-in is severely reduced. Call ahead. Also they severely underestimated demand and ran out of duck, squid, and fish by Christmas Day. Once again, call ahead. The food, as always was excellent and service was stellar. I’m sure these problems will be short term and they’ll be back to 5 star in no time.
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smartreply11
Absolutely disgusted! I ordered chicken and broccoli with the sauce on the side. Along with green beans. When I got back to work I finally had a chance to sit down and I open the chicken and broccoli and see a green worm! I turn the broccoli over more and see more worms and maggots. I called them and initially was told they don’t give refunds. I went back the next day and showed them only then, would they refund me! How dare you as an establishment who is serving the public NOT wash your vegetables. Maggots in my food, I am very traumatized. You don’t even deserve one star. And after I brought it to your attention you continued to serve customers and be open. Imagine if I had gotten the sauce on the food, I wouldn’t have saw anything!! Tell your friends and family for their safety do not eat here!
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Christine Piucci
STAY AWAY!!!!!!! It USED to be good so I drove 25 minutes to do take out. While I was waiting I asked to use the restroom and was told NO! I said this is a restaurant, dont you have a public restroom for customers. He said Yes we are just not letting anyone use it.

Next, after spending $65+ dollars, the food was HORRIBLE. Worst Chinese food I ever had. We threw the entire order out. The risky noodles were even stale. Do yourself a favor and go someplace else, anywhere else.
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Kenneth Walsh
Purchased General Sous Chicken asked for it to be cooked crispy.
Ordered 2 2 Liter Diet cokes not only did i receive them warm both were flat.
Chicken not crispy in fact not cooked long enough very mushy & soft.

Should have spent the $50 on Pizza
Will not order from here again.

Will also suggest food does not taste Chinese enough.
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joanne deltreste
Just had our food delivered. Spent a good amount of money. The general tSo chicken tasted rotten and so did the chicken and broccoli. Chicken was spoiled. Brought the food back to let them know and refused to give us a full refund . Please think twice about ordering from here! We won’t order from them again!
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Wanda
Ordered Sesame Chicken Lunch. I truly tried to find an edible piece of chicken. Kept chewing & chewing and ended up with something like wood Pulp! Could not swallow. Ate some vegetable fried rice which lacked not only freshness, but flavor also. Disappointed to say the least. Wappingers Falls has numerous Chinese restaurants and all of them lack. Bummer.
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