Quela Allen
This very unacceptable and this was thrown together. I am never ordering from Jacks again. They did good yesterday but today I give 0 stars for this. If the workers came to work mad that not my problem. I love eating a Jacks but how they did me today never again.
… moreJennifer Black
Jack’s has great breakfast and lunch/dinners. And the milkshakes are divine! They also have the worst placing for drive thru lines. One always has to walk around vehicles blocking the front door.
… moreAnnie Jones
My first experience wasn’t the best but I reached out to Ms Tabitha and she offered her apologies and assured that everything would be handled appropriately and accordingly and she did just that!! She replaced my order and my experience!! Thank you again Ms Tabitha !!
… moreLynda and Phillip Duncan
The past few times I have gone to get a hot pie. They will say they don’t have any but they have it but not ready. I’m fine with waiting it’s that they say that they don’t have any. There is a difference in having to wait and having any.
… moreGregory Tompkins
Inconsistent. I ordered a cheeseburger/w fries on my first visit. The cheeseburger was fairly good as I remember. The fries were okay, nothing special. On second visit, my wife and I ordered basically the same thing for both of us. I ordered inside this time. After struggling with the associate on what was the best way to use their specials, I started getting irritated with him. He wasn’t much help and didn’t seem to care. I finally gave up asking about things and placed an order for cheeseburger and fries. I watched him pull the sandwiches from the already cooked bin and place them in the bag. We live less than five minutes away from the restaurant, so we took the takeout home to eat. The cheeseburger was so cold and greasy that it made both of ill. Greasy sandwiches and cold fries. Later in the week, I decided to try one more time while on my way picking my granddaughter up from school. I used my reward points and got a Jacks burger in the drive through. My plan was to eat the burger while waiting for her to get out of school. Much to my surprise, my bag contains another greasy cheeseburger, not a the nice fresh Jack’s burger I was expecting. I’m done with Jack’s. I gave them enough chances. They can keep any reward point I may have. I deleted their app.
… moreRachel Reed (HighTech-TheEarlsMama)
They were not as friendly as I would have originally thought because of the store chain is usually very good and the employees are very nice and polite to the customers and I’m not very opinionated but the time between the ordering and receiving the order was a little more than I have been used to and the food was not cooked fresh I am going to show the food and the receipt and I had to turn around to go back to retrieve my sauce for my dry unsauced meat.
… moreQuita Allen
I love this restaurant but they put too much salt on there French fries they will give some diabetes from all the salt. The owner need to do something about the salt intake because anyone other there food can tell they got way to much salt on the fries.
… moreTerra Robinson
Always the best and hottest food around. Prompt services and great customer service. Love their food
… moreWaanda Lee
Our first time trying the dinner menu. Very good!!
… moreErnest “Dale” Burrough
Ordered the chopped steak dinner with potatoes and gravy. The 2 little meat patties were so thin I could almost read through them the service wasn’t much to speak of the people working. When I arrived, no one was at the order counter, Eric did announce customers waiting, but nobody responded finally after aprx 20 min. Waiting Eric did stop what he was doing and come took the order. Even though I did tell him the order was Dine in, it was served in a to go plate. My opinion is that this restaurant is very unorganized and mismanaged. They seemed to not care about taking orders.
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