C W
The girl that works the lunch drive thru window is just rude as hell. They rarely get the order correct and when you point out that you ordered burgers and got chicken fingers, she’ll roll her eyes, huff & puff, and then THROW things at you through the window. We’ll be going elsewhere for lunch from now on. Better service AND food just a few more minutes down the road.
… moreJaden Sutliff
Super friendly and gluten free friendly! They were incredibly accommodating and even made a grilled nugget for my kiddo that is gluten free. Dedicated fryer for fries as well. 10/10
… moreAngela Westbrook
Update: I appreciate Jason Morrow, a manger from the location I visited, reaching out to me to make my order right. He was delightful to talk with. Jacks around for several decades for a reason, good employees and (normally) good food. Jacks PLEASE bring our regular fries back
Stopped for lunch, got 2 3 piece chicken fingers and fries. Fries were old & nasty. So $7 for 3 chicken fingers. Same last time I got a meal with fries, always old & re-cooked
… moreMelissa Thacker
The chicken fingers have gotten significantly smaller. And the fries did not have any kind of that seasoning salt on them at all. And the mailshake was watery, and I asked them to add more ice cream to it, to make it thicker, also, because it was just a little over 3/4 full they didn’t have any more of that kind of ice cream. So I’m assuming they just gave me what they had and was just gonna leave it at that without saying we don’t have enough to make a full milk shake. Would you like another kind? they just gave me what they had
… moreCj Jordan
North Fort Payne Jacks is my favorite!!! Their quality and staff are so wonderful, professional, and efficient. Thank you so much for being my favorite Jack’s above all other locations!!!!!
… moreCrystal Anderson
Passed through this town on a road trip. Food was very fresh and yummy! Lady at the counter was so super sweet and seemed happy to be there. Everything was clean and they were following Covid guidelines without compromising the enjoyment of our dinning experience. We were aloud to go inside and dine and we enjoyed it!
… moreLeAnn Simpson
I always get a blt salad from there alot and the past 5 or 6 times I have gotten the salad with bacon on it, it’s always raw and I have to throw every bit of it off. I don’t understand why the bacon is raw and it’s in big long strips why would you put strips of bacon on a salad it’s suppose to be crumbled up not big long strips that goes on a burger and for God’s sake cook the bacon where it’s done not left raw. Nobody wants to eat raw bacon it will make you sick . I normally don’t complain but it’s not one time that this has happened it’s continually.
… moreDana Juan
The best Jack’s in Fort Payne! We never have any issues with them and they are always so nice. Food is always delicious and fresh.
… morePetella Underwood
I was very satisfied the food was fresh and the service was friendly the restaurant was also very clean
… moreCarden Brown
The people that work there are great. I’ve never had any issues and the issues that I do have are solved very quickly and very courteously. My only complaint is that the drive-thru is not as fast as the one in henagar.
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