Rae
I got the butter biscuits soooo gooood. But the service? EXCELLENT‼️ They spoke and acted like they enjoy working there and I looooove it. Very beautiful people, God bless you all for all you do for residents and travelers
… moreTrish White
Outstanding service . Lashondra was a pleasure to give my order too, as she helped in all ways possible to assure my meal was delightful. It was real busy mostly drive thru bit no matter my request she made it happen. Thank you dinner was delicious
… moreAshley Leath
The manager that took my order was very nice && respectful couldn’t ask for better service I think her name tag said Heather not sure!! But great service and great people!!
… moreSharron Camp
Ordered Sausage Biscuits, Iced Mocha Coffees and regular coffee for delivery. The order arrived on time, hot and correct. Christopher, the delivery driver was very friendly and handled the order with care.
… moreMikel Wood
After sitting in the drive-through for what seemed like forever. Paid for my food and proceeded the wait again forever. I was asked what was I still doing there when I did not receive my food nor a receipt. And when they had to make change for the money, they couldn’t find the keys to the register. When we got the food, we got undercooked biscuits ,unseasoned fries, And drinks with no straws. And when we asked for ranch, we got three different kinds of dipping sauces other than ranch. I don’t advise anyone to go because the past four times we have been there. It has been the same.
… moreTaylor Brand
Hey so if your employees aren’t going to acknowledge people who stand at the online pickup counter for ten minutes, then implement an online order shelf so we can just grab it and leave. Thanks!
… moreDan French
We are 30 minutes in. It never fails, Talladega Jacks is the worst I’ve ever been to for their brand of food, this is terrible. The constant joke in Dega is, it’s the one D-Thru you always end up in park, everytime. Horrible customer service
… moreJasmine Hopper
Completely disappointed. I got the steakhouse patty melt no mushrooms. Hubs got the come back patty melt . Only thing they both had on it was the same orange sauce. I was told mine would have A1 but no. Ours looked exactly the same only difference mine had MUSHROOMS ON IT. fries were still raw. And the place wasn’t even busy
… moreJonathan Powell
Waited a long time this morning in the drive through. Speaker is broke. They have a person taking orders on the curb. They didn’t have what I went there for. So I ordered biscuits and gravy. I don’t live close to Jacks. I got home and sat down to eat, on my second bite I had a long hair in my mouth. 100% a workers hair because I am bald so it can’t be mine. Very disappointing. They last straw for this Jack’s. Ever heard of a hair net? No, because I’ve never seen anyone in there with one. This Jack’s use to be awesome. Not so much now
… moreHeather Reed
Employee’s friendly and cooked my food fresh at my request.
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