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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Pleasant Grove, Alabama store located at 700 Pleasant Grove Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Address and Contact Information
Address: 700 Pleasant Grove Rd, Pleasant Grove, AL 35127
Phone: (205) 781-5735
Website: https://locations.eatatjacks.com/al/pleasant-grove/700-pleasant-grove-rd/
Order and Reservations
Order: Order online
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Reviews
Breanna Allen
If I could give zero stars I would. This jacks is awful. It’s always being complained about in the fb group. Horrible customer service, horrible food preparation, and nasty attitudes.
I went in today and ordered a Breakfast toaster and it wasn’t toasted, I went back in to get it fixed and the manager wasn’t too pleasant because I asked if something was wrong with their toaster. When she asked for it to be remade she told them to run it through twice to be devious, so when I got my food back it was burnt, it didn’t have mayo, and the bacon was burnt as well. The toast was black with no butter and the burned scent was awful. This was done by the managers request. This was around 7:20 am. You guys need better leadership, and a friendlier staff that actually cares about your business.
… moreI went in today and ordered a Breakfast toaster and it wasn’t toasted, I went back in to get it fixed and the manager wasn’t too pleasant because I asked if something was wrong with their toaster. When she asked for it to be remade she told them to run it through twice to be devious, so when I got my food back it was burnt, it didn’t have mayo, and the bacon was burnt as well. The toast was black with no butter and the burned scent was awful. This was done by the managers request. This was around 7:20 am. You guys need better leadership, and a friendlier staff that actually cares about your business.
amy follett
March 20, 2025
Supper with roomie…
Fresh, hot, crispy, deeeeelicious
Burger and fries
2 piece both breasts, fries, coleslaw and biscuit of life
Staff of Goddesses as usual
Thanky!
edit: April 2, 2025 2pc chicken dinner, both pieces breasts, coleslaw and fries plus biscuit
Yum!!
… moreSupper with roomie…
Fresh, hot, crispy, deeeeelicious
Burger and fries
2 piece both breasts, fries, coleslaw and biscuit of life
Staff of Goddesses as usual
Thanky!
edit: April 2, 2025 2pc chicken dinner, both pieces breasts, coleslaw and fries plus biscuit
Yum!!
Blake Merrill
After a 13 hour day I just wanted to pick up dinner. Shavon was bright, bubbly, and polite. I was not expecting to have such a kind person take/ prepare my dinner. Keep up the great work and my dinner was great. Many thanks.
… moreKatie Mack
Saw an employee drop a sandwich and put it into the display. Another didn’t change gloves after handling raw chicken, moved straight from battering them onto to the fryer then back to the grill with caked-on raw chicken batter gloves. Same gal was eating candy while making food. I may never eat fast food again.
… moreDawn Martin
This was a disaster! We ordered online and went to pick it up. When we got there the employees were cussing (literally) and complaining about someone taking that big of an order. It was the exact same thing for 7 people! The only thing that was different were the drinks, which we fixed when we went in to pick up the order. They did not have it ready they were complaining the whole time very loudly! The manager didn’t say a word. He looked scared to death. I use to go to this location a lot, but I will not be back! I hope others will come forward this kind of environment that they have. There is no way we were the only ones.
… moreCasey Benefield
I left the Hueytown store, to come here this morning, because Hueytown was being unnecessarily rude. I wasn’t the only one they were disengaged and rude with.
PG 145 was kind, clean, good hot food today. I appreciate them from cashier to back line, to the shift manager.
Jacks corporate needs to take note that customers want a good experience over all. That comes from consistency, not being cheap, and simple kindness – which costs nothing. That’s why when Chick-fil-A comes to Hueytown this coming year, that Jack’s location is going to be in trouble.
My goal this morning was to feed my son and wife.
… morePG 145 was kind, clean, good hot food today. I appreciate them from cashier to back line, to the shift manager.
Jacks corporate needs to take note that customers want a good experience over all. That comes from consistency, not being cheap, and simple kindness – which costs nothing. That’s why when Chick-fil-A comes to Hueytown this coming year, that Jack’s location is going to be in trouble.
My goal this morning was to feed my son and wife.
Eric Price (ERIC)
Went through the drive thru. Got a chicken biscuit combo. Got down the interstate about 10mins and ate my biscuit got to the middle and it was straight raw. Went back told them, waited like 7mins ago another one. I should of checked but didn’t got down the road and it was raw also. Just said screw it and threw it out my window in frustration. I’ll never go back to this location. It just seems Jack’s has been going down hill in the past few years. It’s crazy how they can’t fry chicken.
… moreChristina Swiggett
Worst customer service ever! Food was very cold and drive through cashier had an attitude. Don’t come to work if you’re just going to have an attitude with the customers. I didn’t even wanna turn around for them to fix my order because of the customer service poor.
… moreLinda Manning
We ordered take out. All food was delivered. Only complaint was no straws for drinks
… moreKen
Twice I visited this Jacks in Pleasant Grove , Ala. Quality of dinner (chicken) was old . What I ordered I didn’t get , call back for a Mgr. and she was very rude . My suggestion for this jacks is stay away
… more