Michaela Lane
Is my sausage and gravy biscuit supposed to look like this? At every other location, the pieces of sausage are much smaller and mixed in, making it better. The drive thru cashier was friendly.
… moreJessica Keith
So I just left Jacks in Montevallo it’s 5:58 pm on 1/17/26… I don’t know what they have done but it was WAY WAY BETTER!! I went in a few months ago at night and walked out. The chicken tenders were so fresh and good biscuit was fresh and not hard or dry the employees were so nice. Fries hot fresh. To many times we just point out the negative; so I want to say WELL DONE! It was amazing and fresh.. Thank you
… moreBrennen Johnston
I know it’s a fast food restaurant but it looks like they throw my sausage and gravy biscuits together like they were seeing who is faster at making breakfast. I had more gravy in the bag than I did my food.
… moreA H
Absolutely filthy! If the front of the restaurant looks as horrendously filthy as this Jacks, then I don’t even want to know what the kitchen looks like. I didn’t try the food because I am not eating out of a place that is that dirty. Food smeared into the floors, black rings in the toilets, employees smoking right outside the door. At least there was soap in the bathroom. Health Rating was an 87.
… moreMeg Wallace
Been disappointed my last time… Jack’s is not cheap so if I’m buying a combo I expect to get my drink and fries. Of course I get no fries and the wrong drink. Different variation of this nearly every time I go.
… moreBert Stronghold
So I went to the calera location first and it was a disaster, so I went to this location right after. No better than Calera. Ordered two burgers, fries, large sweet teas, and strawberry pies. Received unsweet tea, no pies, and unseasoned fries. I use to prefer this jacks over calera but I’ll NEVER eat at either locations again. Wasted $24 on food that was not good.
… moreBrenda Howard
Ordered 2 chocolate shakes they tasted and smelled sour. I carried the full shakes back through the drive through and returned them. I ask for a refund I was told to drive up and wait for a manager to come out. I waited a few minutes no manager came so I left.
… moreNatividad Gutierrez
I placed an order at 6 something in the afternoon and they said it was going to take 15 minutes. I had to wait for my order for 1 hour ♀️ and when I asked for it again they just said oh yeah and placed it on the counter and walked away. Now all the food is cold and we spent almost 50$ on food that’s now cold.
… moreKelly Key
This is more a review on the manager than the staff. If a group of customers come in the establishment and are loud and causing a scene, & using profanity loudly, then they are disturbing the other customers so the manager should ask them to quiet down or leave but he didn’t. Do not recommend eating here for that reason.
… moreMer G
I’ve been a few times and it’s been fine but this time I ordered a #1 plain with cheese and you could very obviously tell the toppings were just scraped off and that it wasnt a new burger. Quite disappointed especially since it was on the way and didnt have time to go back.
This is honestly unacceptable even just on a food allergy standpoint, thankfully I’m not allergic to mustard or left-over soggy lettuce and onion pieces but some people are.
Just gross and not a good way to do business.
… more