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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Warner Robins, Georgia store located at 1284 South Houston Lake Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Sunday | 6 AM–10 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
Address and Contact Information
Address: 1284 S Houston Lake Rd, Warner Robins, GA 31088
Phone: (478) 387-4143
Website: https://locations.eatatjacks.com/ga/warner-robins/1284-s-houston-lake-rd/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Tiffany Starling
On Friday February 13, 2026 at about 4:00 p.m., I came over here to sit and eat my food.
I have downloaded the app and created my profile so I could order online. I made my order. The first hamburger I ate this weird onion taste to it, and I am allergic to onions.
Then, I took a break before getting to my second burger. When I finally got to my second burger, I FOUND A CIRCULAR WET SPOT TO THE SIDE OF MY BOTTOM BUN THAT HAD A SLIMY CONSISTENCY AND WAS DARK. I took out my camera phone and the recording and documenting. While recording, I took the burger back over to that same manager to show her what I found. The only thing she did was take the burger, throw it away and tell me that she would have me another one made. NOTHING SAID TO THE GRILL COOKS IN THE BACK. I am so happy that I was able to see the sandwich making from the counter. At first, a young, white male worker named Shane was back there getting ready to make my burger, then, this young black male worker named Willis peered from the very back to make my burger, and Shane stepped away to let him.
I stopped everything. And then I called out to the manager that was at the order prep area with the new cashier who was supposed to be making my burger. She turned and looked and was going to name Shane, but then looked shocked when she finally realized that it was going to be Willis instead. So, she told me that it was Shane, but she guessed now it was going to be Willis. While back there, Willis gave me this evil, sinister smile. So, I asked the manager, “Could we keep it the young, white male worker?” Then she called over to Shane the worker and told him to tell Willis that he was going to make the burger instead of him. I watched the interactions. Willis gave this disappointed, yet ridiculing laugh and smile, as if he was shocked that I would have the self-esteem to get stern about my food. The other manager that was having a little get together, came up and was watching the burger being made. I cannot remember what exactly I said, but I do know that I recorded that whole interaction. But I had said something about Willis not making my food. The other manager had asked me what l had said, I guess, wanting clarity on what l was talking about. I was not gonna stutter or try to minimize or sugarcoat anything I had to say. I explained to her what happened to what I noticed and how I was not gonna tolerate it. One thing I didn’t notice though: in the middle of me explaining what took place, she turns her back to me as if to want to avoid what I had to say. After they gave me my burger, I took it back outside and began eating it after I thoroughly checked that. I am quite sure that Willis was on the clock when he did this, but while I was sitting on the porch on one of the rocking chairs eating, my food outside is if I have no human rights, we decide to walk from the back where the drive-through is towards the front what does evil ridiculing smile as if he wants to taunt me about what he did. While he is walking and talking on his cell phone.
Then, he walked into the front entrance. So, I pulled out my camera on again and began a recording and documenting about what he just did. Right in the middle of my recording he came from the back walking through the drive-thru towards the front towards me again but this time I was recording that. Oh, this time his smile died when he saw my camera phone up at him. Then, he walked back inside the restaurant, not doing it again.
Some minutes later, I had walked back inside to get a refill on my sweet tea, and while getting my refill, he is still looking at me with that hateful smile and laugh. But apparently, cracking jokes with that same manager that did not want to listen to me about what he did. Apparently the people who work here see me do not have any worth, oh, my money does. And all I am worth is spit, hate, and ridicule. Then, I was so upset about the situation, I used speech to text to write my whole complaint and had a bunch of mistypes. Thanks for reminding me of my lack of worth.
… moreI have downloaded the app and created my profile so I could order online. I made my order. The first hamburger I ate this weird onion taste to it, and I am allergic to onions.
Then, I took a break before getting to my second burger. When I finally got to my second burger, I FOUND A CIRCULAR WET SPOT TO THE SIDE OF MY BOTTOM BUN THAT HAD A SLIMY CONSISTENCY AND WAS DARK. I took out my camera phone and the recording and documenting. While recording, I took the burger back over to that same manager to show her what I found. The only thing she did was take the burger, throw it away and tell me that she would have me another one made. NOTHING SAID TO THE GRILL COOKS IN THE BACK. I am so happy that I was able to see the sandwich making from the counter. At first, a young, white male worker named Shane was back there getting ready to make my burger, then, this young black male worker named Willis peered from the very back to make my burger, and Shane stepped away to let him.
I stopped everything. And then I called out to the manager that was at the order prep area with the new cashier who was supposed to be making my burger. She turned and looked and was going to name Shane, but then looked shocked when she finally realized that it was going to be Willis instead. So, she told me that it was Shane, but she guessed now it was going to be Willis. While back there, Willis gave me this evil, sinister smile. So, I asked the manager, “Could we keep it the young, white male worker?” Then she called over to Shane the worker and told him to tell Willis that he was going to make the burger instead of him. I watched the interactions. Willis gave this disappointed, yet ridiculing laugh and smile, as if he was shocked that I would have the self-esteem to get stern about my food. The other manager that was having a little get together, came up and was watching the burger being made. I cannot remember what exactly I said, but I do know that I recorded that whole interaction. But I had said something about Willis not making my food. The other manager had asked me what l had said, I guess, wanting clarity on what l was talking about. I was not gonna stutter or try to minimize or sugarcoat anything I had to say. I explained to her what happened to what I noticed and how I was not gonna tolerate it. One thing I didn’t notice though: in the middle of me explaining what took place, she turns her back to me as if to want to avoid what I had to say. After they gave me my burger, I took it back outside and began eating it after I thoroughly checked that. I am quite sure that Willis was on the clock when he did this, but while I was sitting on the porch on one of the rocking chairs eating, my food outside is if I have no human rights, we decide to walk from the back where the drive-through is towards the front what does evil ridiculing smile as if he wants to taunt me about what he did. While he is walking and talking on his cell phone.
Then, he walked into the front entrance. So, I pulled out my camera on again and began a recording and documenting about what he just did. Right in the middle of my recording he came from the back walking through the drive-thru towards the front towards me again but this time I was recording that. Oh, this time his smile died when he saw my camera phone up at him. Then, he walked back inside the restaurant, not doing it again.
Some minutes later, I had walked back inside to get a refill on my sweet tea, and while getting my refill, he is still looking at me with that hateful smile and laugh. But apparently, cracking jokes with that same manager that did not want to listen to me about what he did. Apparently the people who work here see me do not have any worth, oh, my money does. And all I am worth is spit, hate, and ridicule. Then, I was so upset about the situation, I used speech to text to write my whole complaint and had a bunch of mistypes. Thanks for reminding me of my lack of worth.
Tammy Bickford
Ordered The new catfish basket in the picture it shows strips of catfish so I decided to try it and they were half the size and in between the drive-through and waiting in line about 15 minutes on 2/19/26 about 1:30, the french fries and the catfish were cold, which were very disappointing that I had to go home and heat up my food, but the biscuit was warm, but I did go last week and get a chicken dinner and everything was very good. I would show you the receipt, but I did not get one and was not offered one
… moreK
The food was great. Jack’s has the best prices in town! I enjoyed the warm and clean restaurant. The service was top tier. Keep it up! (Absolutely loved the biscuits)
… morePatricia Henderson
The hamburger was very tasty. I got the number 1. It was nice to not have to ask for no cheese, as that one doesn’t have cheese. I chose Cole slaw as a replacement for fries. The servings were generous. The price is right. The service was exceptional. Having an app makes it even better. When you sign up, there’s a free burger or breakfast biscuit.We will be coming back!
… moreKEITH Q.
I enjoyed this place and the facilities were neat, clean and well-maintained. The employees were nice and stayed busy.
I had never been to Jack’s before, and I initially thought this was going to be an easy 5-star review, but surprisingly, I had to give a 4-star.
I had a burger, fries, and some shared chicken tenders. Despite having everything freshly prepared…and eating in the restaurant… the food was barely luke warm. I had my burger immediately, and yet it was barely warm. The same was true for the fries and the chicken.
I would try this place again as I hope this was just a one-off event.
… moreI had never been to Jack’s before, and I initially thought this was going to be an easy 5-star review, but surprisingly, I had to give a 4-star.
I had a burger, fries, and some shared chicken tenders. Despite having everything freshly prepared…and eating in the restaurant… the food was barely luke warm. I had my burger immediately, and yet it was barely warm. The same was true for the fries and the chicken.
I would try this place again as I hope this was just a one-off event.
Devan White
My girlfriend and I ate inside, the service was prompt and grade A. The cashier was patient and accommodated our every request. One of the “Grey shirts” yelled out to an employee about washing his hands before touching anything so I’m glad the hygiene is there. As far as the quality of food goes. I ordered chicken fried chicken with mashed potatoes and french fries and my girlfriend had the Big Bacon with no lettuce and tomato. There wasn’t anything missing or mistakes with the food order aside from forks missing in the dining room. My girlfriend however had a humongous glob of mayo on her sandwich which rendered it inedible to her. I’m disappointed with the order she got because it was $9. My chicken fried chicken was a-ok. In fact it was delicious. The fries however…. They need to lay off the salt. WAYYYY TOO much salt on the fries. She spent $9 and didn’t eat anything and my entire order was $7 and I cleaned my plate. With the Warner Robins location being new I expect some errors in the time forthcoming but I bet you guys can get it right soon.
… moreJaycee Jordan
Ive eats from here before and I decided to give it one more chance. I tried them right after they opened up here in Warner Robins. Yeah, NEVER AGAIN. This food was not suitable for my dog. I spent almost 45 bucks. The least they could have done was cook the chicken fresh considering they told me it would be almost an hour for my food. The chicken was old and hard. The fries were cold and the burger was dry. Had the weather not been so bad I would have taken it back and gotten my money. If they are wondering why their business I almost nonexistent, this is why. Get new mgmt or people that actually care about the quality of food they serve or close it down!!
… moreKarla Parker
This was our first experience at Jack’s. I was not overly impressed. My hamburger was fully cooked, but barely warm when served. The bun felt cold also and was not soft. The fries were hot and fresh. My son got the chicken tenders, they were good, he said. I liked that the breading on them was very light and not caked on and clumpy. I’m hopeful that when the new wears off and all the kinks get worked out things will improve. Stop by and try for yourself.
… moreSam Napolitano
Took my Dad here for the first time. I didn’t get anything, but my Dad was happy with his meal. Service was a little sluggish and it took a while to get his food. All in all, my Dad said he would like to go back again.
… moreKristina
Got the big breakfast sandwich with link sausage. The sausage was good but the bread was soggy and dry. I just tossed the bread and ate the sausage. Restaurant was clean and pretty. Nice servers.
They now have a fried bologna breakfast sandwich that is delicious!
… moreThey now have a fried bologna breakfast sandwich that is delicious!