The health and safety of our guests and team members remain our top priority. All of our locations are following new and updated local and state mandates as we navigate this next phase and are taking great precaution to appropriately manage our dining rooms on a case-by-case basis. Our restaurant owners are evaluating all safety considerations and updated mandates before fully reopening any locations. Please visit our FAQ page for more information. Let’s face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Want breakfast in the evening? We got it. Craving juicy burgers made with signature beef? Jack has them too. Yearning for a delicious chicken sandwich? Done.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
CASH1846
This was my large curly fry, this was the best part of the visit. The young man working both drive through and front counter was kicking but trying to run them both and running food out to waiting drive through customers in the parking lot. The four people in the back of the house making the food were awful, the language and the volume of their voices was totally unprofessional. They were constantly blaming the kid for all the mistakes made in expediting the orders. There is no cohesive flow in this crew and if I were the boss the young man would be the only one who still had a job. So sad to see this in a high pace fast food establishment. I don’t typically leave a negative review but I was one of several customers who suffered through the service today. 23, December 2019. Eat in Order # 394
… moreMichael Scott
Worst experience ever! While my order was simply a grilled sourdough burger and ice tea…I received two slices of grilled sourdough a terrible patty and lots of mayo – it was disgusting. Then to pour salt on my wounds the gave me Fuze Ice Tea instead of the brewed tea. I don’t want some man made garbage, just old fashioned brewed ice tea.
… moreJohn Doe
The Jack in the Box here in White City is okay. We have eaten there a few times, and I would say that the food there and service is kind of on the mediocre side..
It is conveniently located, right there off of highway 62. And it is nice that they have a drive-thru available. Anyways, next time you need some fast food in White City, stop on by The Box!
… moreKylie “HempHemp” Crovo
1st of all they are hardly open with no explanation as to why. I get covid has hit people hard but like seriously?
… moreKaren Russell
My friend and I were looking for a quick snack to keep us going while we were out shopping. We saw Jack-in-the-Box and decided to go to the drive-through. The line was relatively short, and the service was quick. From start to finish, our total time spent there was approximately 20 minutes. I had been craving french fries so that is what I ordered and they were hot, abundant, not too salty and fresh! My friend wasn’t sure what she wanted so the person taking our order made a suggestion which I thought was very kind. It was a Junior Jack ( burger) because she wanted just a snack and she ordered a soda, too. Total cost was six dollars and change. We did not go inside as we were in a hurry. I have always enjoyed my meals at any Jack-in-the Box. It was a good choice for us that day.
… moreDAVID the BRUCE
I’ve known Jack in the box for many many years. This one is just one of so many others that I have frequented. And I like this one. I’ve never been disappointed. They are prompt. And it’s conveniently close to where I live. The staff is friendly and they will talk to you. Very nice. I’m happy that the dine-in area is open once again.
… moreAgate Edge
You can tell they’re really sorry every time, but this drive thru never seems to be staffed fully enough to keep the line moving. I’ve been in line 40 minutes so far and there’s still a car in front of me. I feel badly for the employees because they always seem to be stressed out. I can imagine they deal with angry customers a lot if this is any indication of the rest of the shift.
… moreJeff Blackman
I’ve put off writing this several times to see if maybe the service would improve but it just hasn’t. I don’t know how many times I’ve come to the drive-thru and had issues waiting for absurd amounts of time. About a month ago we waited nearly 30 minutes in the drive-thru and that is no exaggeration. When we got to the window I asked them what the hold up was and they said it was just a really large order in front of us, which I guess I can understand, but 30 minutes?! I’ve had at least two experiences where there was only one person running the whole restaurant and in fact one of those times the worker closed the restaurant down for several hours (at night) because they were frustrated and I don’t blame them. I know this because I was there when they closed it. (normally open 24 hours) Today the driver in front of us got out of his vehicle and walked over to us and said “Yeah I guess the person inside is the only one running the entire restaurant and he said it will be at least 20 minutes so I’m backing out” so he got the car behind us to back up and we all backed out. Now the one thing I will say to be fair is the food is always delicious but not worth wondering if they have enough workers to handle running the restaurant or to handle my order. It seems that maybe they should either hire more workers or over-schedule/overlap several people for shorter shifts in case someone calls in sick.. I also feel their corporate office really needs to take a look at how this location is being managed to see what the actual problem is in order to help find a solution for the store owner. After all, the franchise owner pays corporate some of their profits to be able to operate as a Jack in the Box restaurant so corporate should really be reviewing more closely what is going on as well. (Before posting this I called the store to find out if the owner was the one answering the phone and I actually got the store manager who had just arrived and come down to help out the worker) From an observation standpoint I feel the owner needs to be somehow more passionate about their restaurant. I do wish an improved successful operation for this establishment and hope your future shines very brightly.
… moreBrandon Roney
I believe their food is superior than others fast food and I really like their app. However, they do not allow people to go into the store for mobile orders and there is no curbside pickup. This means that although you can order your food in advance and even specify to be ready in advance at any particular time, it doesn’t do much good. You will still need to sit through their very very long lines. I would say it is about a 75% chance you will be waiting in line or at least 15 or 20 minutes. I have set in some lines at Jack In The Box for literally 50 minutes. And this is all because they won’t bring out my food that I have already paid for with their app. I say, let mobile orders be picked up within the store and keep the Lobby closed otherwise. It is a simple solution that would multiply the likelihood of customers utilizing their mobile app. Honestly, I would go here so much more, it is just not convenient the way they currently are doing it. I hope they will see the need to fix this for their customers. It is hurting them and us. And it is such an obvious easy fix. Kind of frustrating.
… moreDestiny Hulse
I’d give em negative stars if I could…. took them like 20 minutes to even take my order, then we had to wait about a total of an hour before we even got our order. And hours time For lukewarm, over greasy food. And they didn’t even have a second drink carrier!They almost always are out of what we want, take forever, food ends up being gross, don’t waste your time going here…. you could go to an actual decent restaurant for LESS time then it takes you to get this “FAST” food….
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