

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 4770 Commercial St SE, Salem, OR 97302
Phone: (503) 566-7240
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Order and Reservations
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All Jack In The Box locations in Salem, OR
Order from Jack In The Box in Salem, Oregon
2801 Broadway St NE – Order from Jack In The Box in Salem, Oregon
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Reviews
This particular Jack in the Box has consistently provided poor customer service during the evening and night shifts. This has been an ongoing issue , both when ordering for personal meals and while delivering orders late at night.
The night crew often appears unaware of current promotions displayed on their own menu board, or they ring them up incorrectly. On multiple occasions (including the most recent visit approximately 12:20 am March 3rd), we’ve received cold fries, this was the fourth time. Customer service during these interactions has also been unprofessional and dismissive.
There have also been repeated issues with order accuracy. I’ve personally experienced missing or incorrect items, and while delivering, I’ve had at least three separate reports from customers stating their food was wrong or incomplete. In one case, a diet drink was not actually diet, which is especially concerning for customers who rely on that for health reasons.
Employees have also frequently been observed outside behind the building during shifts, which raises questions about attentiveness and management oversight.
After several visits and repeated issues, it no longer feels like isolated mistakes , it feels like a lack of proper training, supervision, and accountability. This location needs direct management intervention to address quality control, professionalism, and food accuracy.
I hope this review leads to real improvement, because customers deserve better service and consistency.
The spicy chicken sandwich was one that I haven’t gotten in a long time. They really stepped it up. Nice amount of crisp lettuce and tomato. If they can keep this up I will get this more often.
Churros are the best that I’ve come across with the cinnamon filling. Also the 3 egg rolls and sweet and sour sauce is a nice one too.
However, I ordered 8/4 around 8:25pm and their quality tarnished quite a bit. My DBL bonus jack combo was very mediocre, fries were cold and a bit stale, and the burger itself was supposed to be a double but it looked like a single. And the cheesecake I ordered was missing entirely. The one time I order at night the quality of the food goes down significantly.
The food was actually okay. Fried zucchini was toasty hot and cooked perfect. I had a chocolate shake as well . It was super thick and chocolaty.