Jack in the Box

  3.5 – 1,453 reviews   • Fast food restaurant

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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack in the Box 97302

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All Jack In The Box locations in Salem, OR

Jack In The Box in salem, or ; 2480 Mission St SE. Salem, OR 97302. (503) 763-0393 ; 2801 Broadway St NE. Salem, OR 97303. (503) 585-4830 ; 4195 Portland Rd NE.

1940 Lancaster Dr NE – Order from Jack In The Box in Salem, Oregon

1940 Lancaster Dr NE Salem, OR 97305. (503) 362-8850 · Get Directions · Order Now · Download APP Download APP. Available at this Location.

2801 Broadway St NE – Order from Jack In The Box in Salem, Oregon

The best Food in Salem are a click away! Order online from Jack In The Box in Salem, Oregon. Pickup and delivery available.

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Reviews

Altcoin Today
A chain/location that obviously lost the burger wars but hasn’t permanently closed yet and admitted it..
Were to start!? It has been years since I’ve been to a Jack in Box mainly due to access. It was totally dead inside and drive through. Except for the 3 Uber drivers. We waited at the counter for about 8 minutes when we discovered the screen that let us create our own order. That was pretty nice. 5 minutes later the cashier asked for our receipt and proceeded to re-enter the order from the print out. Honestly it would have taken less time to look at us and ask us what we wanted. I am not going to bag on the staff. They were doing the best they could between the TWO of them. We set to find a seat but every table was filthy and the floor was sticky. The picnic tables in rest stops are cleaner. The interior was un maintained and hadn’t seen a face-lift in many many years. Our food was brought out to us unceremoniously in a take out bag right at 39 minutes since we entered.
FOOD: West ordered a Sourdough Jack, Bacon Swiss and Jr Jack. Added large curly fries and shared a regular root beer. The only sandwich that could be construed as warm was the SD Jack. But it was floppy and mushy. Pic of the uninspired sandwich included. The other 2 were absolutely cold. To the point we asked for them to microwave them. The team member instead remade them. The curly fries were one big clump and a bunch of half inch pieces. Clear indicator they had not maintained their frozen state during transport or storage. Overall value? I give this a minus 10. The bacon? Was so thin it seemed more like a slide prep for a microscope. The meat? I’ve left more meat on the ground when I crashed a bicycle as a child. The bathroom was right on par with a non affiliated interstate gas station.
This location? Should be a HARD PASS.
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Jen Rickey
So yesterday was National French Fry day and they were offering free fries with any order on the app. That is honestly the only reason we went to JIB. Although JIB has been my favorite fast food restaurant since I was a kid, the last few years, the Salem JIB’s have been absolutely terrible. With the one in NE Salem being the absolute worst.

Anyway, we ordered their new mini chimi bang bangs, tacos, 2 snack wraps (one classic and one spicy), and a free large curly fry. Once again, the only reason we ate there. We get back home to West Salem and they forgot to give us our fries!!!

First the good… The new chimi bang bangs are so yummy. But they are super tiny and not worth the $3 for 3 at a $1 each. It should be priced at 5 for $3. But they are really good. The chicken snack wraps were huge for $3.29. We had only had them once when they first came out and they were super tiny and not worth the price so we never got them again. But we decided to give them another try and we were pleasantly surprised at the size. However, I got the spicy one which is supposed to have jalapeños on it and instead they had pickles which is supposed to be on the classic, not the spicy one. Neither of us are a big fan of the good good sauce, the regular or the spicy. If you aren’t a fan, you can opt to remove the sauce. I’m i’m sure some people love it. It has a sweetness to it that neither of us care for. We much more prefer Carl’s Jr.’s snack wraps with ranch on one and spicy Diablo sauce on the other. However, they are nowhere near as big as these were. But the real disappointment was in my favorite menu item, their tacos. It was very clear that the oil was old and it was so greasy. It literally gave me a stomachache as soon as I finished eating.

We used to eat at Jack-in-the-Box a couple times a week, but stopped doing that years ago after the food quality had declined over the years. I don’t believe it’s necessarily a Jack-in-the-Box issue as much as it is a Salem Jack-in-the-Box issue. We’ve eaten JIB many times in other cities and states and they’ve always been great. But honestly, I just don’t think we’ll be back. We’ve just given them too many chances and we are disappointed every time.

But the service was excellent. The only reason I gave four stars for the service was because they should’ve checked and made sure the fries were in the bag. But the customer service, itself, was excellent.

Please if this review was helpful.
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Chris Hillis
8/2024 UPDATE: Doors seem to be unlocked more consistantly. The bathrooms are disgusting. The last 3 times I’ve gone to this location I can smell them from the hall way. Also, service is incredibly slow. I ordered a small meal today and I had to wait a half hour then when I went to check on my order, I was informed someone had accidentally cleared our order.

This is the definitely the worst Jack in the box in the Willamette Valley and probably the worst one I have been to in ANY state. Avoid this place like they plague.

10/2023: The staff is consistantly rude and rarely get the order correct. When I ask them to correct the order, they argue with me about what I ordered (Why would anyone order something that they are allergic to?)

The lobby is locked every time I come, despite signs saying that it’s open. I don’t like eating in my car.
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Janeth Hernandez
This is by far one of the worst Jack in the Box restaurants that I’ve been to. They are advertised as 24 hours but multiple times I have gone to the store and all their doors are locked and the drive-through is blocked off by a trashcan. What’s the point of advertising yourself as open 24 hours drive-through if your drive-through is not open 24 hours.?

Not to mention that I placed an online pick up order not knowing that they were closed cause again they are advertised as drive thru open 24hrs. I got there and saw they were closed and was confused as to why they would continue to take online orders if they are closed. After walking around the building an employee let me know they just opened again and it would be a wait til my order was ready. I waited over 20 minutes ( from my time of getting to this location) for order I placed online that was supposed to be ready in less tab. 10 minutes. In total I waited until around 8:40pm for an order that was supposed to be ready at 8:10pm.
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Robert McCutcheon
Have been here for 20 minutes.

Custom order:

Chicken sandwich, add a patty.
Add bacon.
Add cheese.
Add pickle.

An order of eggrolls.

That’s all.

Thursday, December 11 2025 20:00 PST.

Holy crap.

Edited: no bacon on chicken sandwich after waiting for 10-15-20 minutes.

Inwill be telling people to avoid this location; tis no wonder your franchise is going under.
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D Eck
As far as atmosphere, I don’t know. I went through the drive-thru and I didn’t notice anything special and the service was fast and quick and I ordered a nice treat. Came out nice and hot and tasty and everything’s cool with Jack. Even though if he didn’t pop out of the box to greet me I still enjoyed myself
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Fernando F.
Just ordered the Monster Munchies meal from your location via DoorDash, didn’t get my nuggets or most importantly the color changing cup. I mean why even get the meal if not for the cool 90’s promo item. You owe me a 4pc and A Color Changing Cup, I’ll update this review if resolved.
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Girl Mom
They was out of alot of items from the menu. Handful of soft drinks. Ham and other things. I will not recommend this location
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Miss Kelli
The new manager is trying to cut labor costs. I’ve been sitting in the drive thru for 30 minutes!! There are 3 cars ahead of me. WHY THE HECK DO YOU HAVE TWO PEOPLE WORKING THE ENTIRE STORE???? This is unacceptable and I’m really tired of using my entire lunch break and MORE just waiting for 2 dang tacos!!!
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Dnice
Came here twice and good service and good food as well. Love the curly fries.
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