Allen Akers
Typical Jack in the Box, clean well taken care of establishment.
The burger was mediocre and the portion was small. Curly fries were the last of the fryer.
The highlight was the Shake, if you come here for anything that anything should be their shake. Large is a good size and they’re super thick so it doesn’t immediately turn into milk.
… moreHawaiian rays
There are not many eating options in East Honolulu. This Jack in the Box really has many positive things such as ease of parking, large spacious dining room and good visibility off the main highway. Its too bad that their service and what I can see management is lacking. They had the dining room close for a long time which has now reopened. On this day, there was only two workers handling the entire store. They have a tablet self service order at the front counter. After having some issues with finding a simple cup of coffee on this tablet, one of the two workers helped complete the order. The entire tab for the two of us was $39! I might be old school but anything close to $40 for fast food is pretty crazy. All we really got was a specialty sandwich, two drinks, 4 tacos and a egg roll. After placing the order, it is very apparent that they focus and expedite order at their drive through rather than walk in customers. We waited longer than 15 minutes for our order to be completed and we were the only customers in the dining room. Simple things like access to a clean restroom was not available as all of the toilets were locked and they told us that they lost the keys. A request for a cup to get some water from drinking fountain required them to sell a paper cup for $0.50
All in all, the lesson learned here is that you are careful and selective of what you order, drive through for your order and not dine in.
… moreAcupuncture Arts Hawaii Tribal Connections
Ordered on the app the app says it’ll take 10 minutes for the food be ready, got there to pick up my food and waited another 15 minutes for my food to be ready. There was literally nobody else in line. The app says your food will be ready in 10 minutes I pre-order on the app so I don’t have to wait for the food to be cooked it so it’s ready when I get there. The app even asked if you were going to be picking it up within 10 to 15 minutes
… moreJohn Everett
There I was an evening dreary, leaving Gyotaku worn and sleepy. I just wanted a piece of cheesecake to top off my tummy. 2 cars in line, should be fast, but I still wait my cheesecake when 20 minutes have passed.
… moreHeidi Eggert
Ordered at the kiosk at counter. Waited a very long time for our food. Food wasn’t the hottest as we seen it sitting on the counter in back before we got it. Employees were very rude and paid very little attention to the counter. Diet coke was empty no one would acknowledge the counter so I didnt tell them. Multiple dirty tables when we walked in. The floor by the counter was extremely sticky. Multiple timers went off in the back for a long time before being shut off. There was also a sign that said no public restroom. When I asked about it I couldn’t understand a word that the employees said.
… moreHeather Carpenter
I never eat here- but I was driving past in a hurry and just needed a snack and caffeine boost. When I pulled up to the drive through, instead of greeting me, I was told to “hold on” so I waited and waited. When they finally came back they said, “go ahead” only to immediately interrupt my order to start yelling “hold on” a few more times.
When I finally placed my order, she didn’t give me a total or let me know which window to pay at.
My $5 drink was handed to me only 2/3rds of the way full. When she handed me the bag, the bottom was completely wet.
The food itself was cold and drenched in mayonnaise.
Will not be going here again.
… moreFlakey Puff
Gets ruder as the night goes on. Will not answer question about a meal when it’s so expensive it hurts a bit to have your money getting you bad service and unsure of what’s on the burger you ordered. Especially after a bad night
… moreSteve
Great food at reasonable prices. Breakfast, lunch or quick dinner. This Jack In the Box seems to do everything bettah!!!
… moreAnthony Zertuche
The drive through line and dinning hall can be completely empty and you’d still have to wait 5-10 mins for them to take your order. The breakfast jacks have a 70% chance of having major egg shells in them, they’ll take your order wrong and give you attitude when you ask for the original items ordered to be added. Would rec the drive into town instead.
… moreGod’s Wil!
Always a good atmosphere and very good customer service
… more