lesliealcazar 11
im 21 weeks pregnant and i’ve been on a search for a good root beer float for WEEKSS it’s been a crazy craving of mine. I went around 11pm and asked my partner to ask the girlie in the drive through if she could make me one ( i know it’s not on the menu but i wanted it sooo bad and was hopeful ) and she said YES :’) her name is Leoner and everytime i’ve visited Jack she has given me the most pleasant experience It was a kind gesture that my emotional pregnant self appreciated SO much ! I went again tried my luck and a different employee told me that they were unable to make it (completely understandable i understand it’s not an actual menu item) but it made me realize she really just did it out of the kindness of her heart! Very thankful and great employees you guys have hired
… moreAmanda Munoz
This place is dirty, dirty, dirty!! Its a tin y place, how hard is it to keep the llace clean? No ice in the machine in the dining room. They got my husband’s burger wrong, (no cheese) and he just said forget it, get my money back. I took it up and told them they made it wrong just to give me a refund, the employee was rude and said well let me have the rest of the food…. I said, well I just wanted a refund for this burger but you know what, yea, give me a refund for all of it!!! Actually kind of glad I did that, I probably saved myself a a stomach issue from the dirtyness of that place. Do yourself a favor and go somewhere else…..
… moreNatasha Ceja Cameron
The team lead helped me today.We are at January 11th 2026.The food was amazing, fresh and service was fast and friendly.I definitely recommend stopping by especially if you’re in a pinch and need to feed the kids.Thank you guys for your service and being professional the receipt said his name was Jared.Thank you
… moreClean Account
Thank you for the great service from the staff. Especially Cesar always providing top of the line service. I understand it gets busy and it can be very draining working there, especially having doordash as a service there as well, but keep it up! You all deserve more than what you receive on your paychecks for providing the best food, best customer service and care!
-With love, your favorite customer ❤️
… moreKristina Pimentel
I called the health department on them. The managers are allowing illegal food handling to happen. They are serving cross contaminated and unsafe food. They are frying the food and then taking it out – letting it sit 10 minutes – then put it back in the oil. They keep doing it and decided to do it again at 10:20PM on Saturday, October 5th. I have my receipt. Anyway. Best of luck to this store. They either will be shut down or everyone will be fired….
… moreCole Robert
Ordered a spicy chicken sandwich,When I opened the box the sandwich was upside down,The patty was overcooked and very flat,Couldn’t get my teeth Thru parts of it cuz it was so tuff,Had to throw most of it away,The fries were good thankfully,This place usually has good food but this was the worst sandwich I’ve ever had from a fast food place
… moreSara Garcia
Found hair in my food absolutely disgusting. guessing the cooks dont have their hair up or in a hair net ruined my appetite $80 worth of nasty hairy food
… moreranjeet singh
I ordered spicy chicken sandwich they gave me something else and we’re hella rude never game me what I ordered
I mean idk they need to work on their staff
… moreJaskaran Ghuman
So I rate it a 1 star because the meal size is too small, and it’s costumer service is horrible Lalstly, the food is not really good because the food is bad too so my review is a 1 star.
… moreJuan A.
I’ve noticed that this location frequently makes mistakes with orders. For instance, today, I ordered a Double Jack combo but received a Jumbo Jack combo instead. On previous occasions, I’ve also found that the items I paid for were missing.
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