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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Hours
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
Address and Contact Information
Address: 1875 Valley Ave, Pleasanton, CA 94566
Phone: (925) 398-3120
Menu Photos
Order and Reservations
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Jack in the Box, 1875 Valley Ave, Pleasanton, CA 94566, US
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Reviews
Sunny Liu
Greatest Jack in the Box on the planet, the people were extremely nice, food came out perfect, entire place was spotless, and its super convenient for stopping on road trips since theres a gas station and convenience store attached!
… moreBeacon Logistics
I cant speak enough to how horrible my experience was at this Jack in the box.
I wasnt expecting much from the food but the lack of safety I felt was extremely concerning! Someone needs to really clean up our city a bit more!
… moreI wasnt expecting much from the food but the lack of safety I felt was extremely concerning! Someone needs to really clean up our city a bit more!
Katie B
i came here dec 17th and i have never felt so disrespected by a customer service personnel. the young man was very hard working and tried his best to be nice. on the other hand, the elderly short latina kitchen lady with big hoops was very rude and talked bad about us in spanish right in front of us. mind you my whole family looks mexican but ok whatever…. what had happened was we arrived there around 6 pm. usually jack in the box is my last choice because i have had bad experiences in the past. but the young man took our order. he didn’t know that the kitchen lady “forgot” to turn on the milkshake machine so we waited like 15 mins for a milkshake. the elderly lady was too busy socializing with other customers and bringing them free food. i think they might’ve been her close friends ot family. but anyways we went back to order food at 7pm. she said they were “too busy” to take our order and that we needed to go thru the drive thru if we wanted anything. and we explained to the young man that we had a flat tire and we couldn’t go thru the drive thru. the lady tells him in spanish “tell them it’s not my problem. tell them to leave because i don’t care and i’m tired” but as soon as we left she brought MORE food out to those customers mentioned earlier. this type of behavior is unacceptable and she should be retrained on how to be nice to people, or atleast not talk bad about them right in front of them.
update: there’s something wrong with the jack in the box feedback website (big surprise) but i attached a picture of the lady mentioned above. i hope y’all do something about her because the way she treated us was not ok
… moreupdate: there’s something wrong with the jack in the box feedback website (big surprise) but i attached a picture of the lady mentioned above. i hope y’all do something about her because the way she treated us was not ok
Nathan Khan
One of the rudest staff i have ever seen. Consider firing all staff and doing a rehire i won’t be back but I’m sure you want repeat customers.
… moreOscar Rennê Lopez Jr
I’m going to give my honest opinion but I can’t speak for everybody.
Lately Jack in the box in the past 5 years has really downgraded.
Time to time I do enjoy getting iced coffee and breakfast have a lot more eggs than meat and cheese don’t get me wrong eggs are good for you but I’m not ordering an egg lover burrito.
The iced coffee is good time to time but it could be really oversweetened too much syrup that you can’t taste the coffee.
I will admit today I tried a new item I tried the jalapeno poppers with ranch and they are pretty fire.
And I will say I do like Jack in the box breakfast more than McDonald’s when I’m in a rush.
But I also think it’s absolutely ridiculous to pay $12 for a breakfast sandwich and that not even a combo……..
… moreLately Jack in the box in the past 5 years has really downgraded.
Time to time I do enjoy getting iced coffee and breakfast have a lot more eggs than meat and cheese don’t get me wrong eggs are good for you but I’m not ordering an egg lover burrito.
The iced coffee is good time to time but it could be really oversweetened too much syrup that you can’t taste the coffee.
I will admit today I tried a new item I tried the jalapeno poppers with ranch and they are pretty fire.
And I will say I do like Jack in the box breakfast more than McDonald’s when I’m in a rush.
But I also think it’s absolutely ridiculous to pay $12 for a breakfast sandwich and that not even a combo……..
Matt Byrom
Fine food and would give 4 stars for just that, but lost a star due to questionable customer service. I placed my order on the mobile app and customized my burger, but the worker wanted to confirm I did in fact want the two sauces I said I did. Obviously if I’m customizing the burger toppings on the app I want the burger made that way. So that was an unfortunate waste of time.
… moreNathan K.
These guys have staff with a EXCELLENT friendly attitude. (Dante, Armando 11/9/2016). I know that may be a weird metric for a fast food restaurant, but the food is fine (well, heart-attack worthy) so a little something like a cheerful face and chipper attitude is VERY welcome!
… moreDawn Aguilar
Never go inside to order!!!!!!!! 11 minutes for 4 drinks. Everilda needs to step up her game. This is why I like to go after 5pm. Clearly, that’s when you get FAST and FRIENDLY service.
… morelifted runner
Horrible!!!
As a long-time patron of Jack in the Box, it is with great frustration that I write this review. My repeated experiences at this establishment have been nothing short of exasperating. The most glaring issue is the blatant disregard for the posted operating hours. Time and again, I have found the restaurant closed during times it should be open according to the hours listed on their website, Google page, and store front. This inconsistency is not only inconvenient but also disrespectful to us as customers.
The drive-thru service is another area of concern. It frequently closes early or opens late, further demonstrating a lack of commitment to customer service. This pattern of unreliability has been a consistent issue for years, and it’s disheartening to see no improvement.
Furthermore, the handling and storage of food raise serious concerns. On several occasions, I have observed chicken and hamburgers being stored improperly in the freezer. The lack of sealed and separated containers is not only a violation of basic food safety practices but also calls into question the overall hygiene standards of the establishment.
My patience has reached its limit, especially after my most recent visit where, to my dismay, the restaurant was closed at 8 pm, hours before the scheduled closing time. This is not an isolated incident but a recurring pattern that has been highlighted in numerous reviews, yet there seems to be no effort from the management to address these issues.
It’s apparent that the current management is either incapable or indifferent to the situation. As a result, I am compelled to escalate my concerns to the corporate office. It is unacceptable for a business to operate with such disregard for customer service and basic operational standards. Jack in the Box needs to take immediate action to rectify these persistent issues and restore the trust of its customers.
… moreAs a long-time patron of Jack in the Box, it is with great frustration that I write this review. My repeated experiences at this establishment have been nothing short of exasperating. The most glaring issue is the blatant disregard for the posted operating hours. Time and again, I have found the restaurant closed during times it should be open according to the hours listed on their website, Google page, and store front. This inconsistency is not only inconvenient but also disrespectful to us as customers.
The drive-thru service is another area of concern. It frequently closes early or opens late, further demonstrating a lack of commitment to customer service. This pattern of unreliability has been a consistent issue for years, and it’s disheartening to see no improvement.
Furthermore, the handling and storage of food raise serious concerns. On several occasions, I have observed chicken and hamburgers being stored improperly in the freezer. The lack of sealed and separated containers is not only a violation of basic food safety practices but also calls into question the overall hygiene standards of the establishment.
My patience has reached its limit, especially after my most recent visit where, to my dismay, the restaurant was closed at 8 pm, hours before the scheduled closing time. This is not an isolated incident but a recurring pattern that has been highlighted in numerous reviews, yet there seems to be no effort from the management to address these issues.
It’s apparent that the current management is either incapable or indifferent to the situation. As a result, I am compelled to escalate my concerns to the corporate office. It is unacceptable for a business to operate with such disregard for customer service and basic operational standards. Jack in the Box needs to take immediate action to rectify these persistent issues and restore the trust of its customers.
Janette M
It’s a good jack in the box, food was what we ordered and not stale, the staff was nice and the place was clean can’t ask for better than that but it’s still fast food lol
… more