Kristina Lang
I tried to order loaded waffle fries and the girl told me they don’t make loaded waffle fries. I’ve ordered them twice here so I know I wasn’t making it up. So I placed a pick up order and what do you know I got loaded waffle fries. Thanks Jack in the box for the poor customer service at this location. This is the last time I order from this location.
… moreChloe White
I used to really enjoy eating at Jack in the Box, but my recent visit completely changed my opinion. The young manager on duty was extremely rude, which made the whole experience unpleasant. The atmosphere felt tense, and the service was far from welcoming. I genuinely hope the restaurant thrives in the future, but unfortunately, I don’t see that happening with this kind of management. I never thought I’d say this, but after this visit, I don’t plan on coming back again.
… moreCJ SAMA
Had the absolute pleasure of being assisted by a young lady by the name of Tierra in drive, she was organically professional, personable, and accommodating. Im a deaf person and was quick to accommodate me without delay. This young lady knows how ro deliver great customer service. The entire interaction with Tierra made for an excellent experience at this location.
… moreAdalee Temn
I used to love going to Jack in the Box, but my latest experience has completely ruined it for me. The young manager working that day behaved in a very rude manner, which made the visit uncomfortable from start to finish. The service felt careless, and the overall experience left a bad impression. I truly hope the restaurant does well in the future, but not with management like that. After this, I won’t be returning again.
… moreMartin Jerome Castro
Trying to get food around 4 am. Was told that the system is “resetting” for about 10 mins. But when i looked inside, the workers were just sitting down on their phones. I’m not trying to hate and maybe it was resetting but they were just their your phones. They could’ve at least took my order and waited until the system went back up. Just poor customer service and the perception of it seems like they didn’t want to take orders.
… moreAndrea
ordered food at 8:21pm for Michael M. 11/06 on the app said it would be ready in 10 minutes. We arrived at 8:35 and we weren’t greeted, were only asked if we were here for an order. Waited 10min to get cold food and didn’t receive our free large curly fries. Not to mention that Kaitleen marie cashier/ drive cashier working wasn’t wearing gloves the whole time. She touched everything including online orders / drive thru orders without gloves , its cross contamination and to not put on gloves is crazy. I hope management sees this and does something about it, avoid this place at night. Spent 37$ on cold food.
… moreOlivia color
I had a very disappointing experience at Jack in the Box. The food was barely warm, and the quality was far below what I expected. My order was prepared incorrectly, and even after asking for it to be fixed, it still wasn’t right. The staff seemed uninterested and inattentive, and the restaurant itself didn’t feel clean or well-maintained. Overall, it was an unpleasant visit, and I don’t plan on returning anytime soon.
… moreMonica Terrones
On September 28th I experienced the best customer service from employee Alex he was very polite friendly and thoughtful by asking me if I needed any condiments. People like him are the reason why I enjoy jack in the box late night.
… moreMichael J. Mannozzi
Dress code can be very casual. Overall friendly staff and they do offer a military discount for those that show their ID. Tasty food options.
… moreDaniel Mariscal
Drive thru was inundated with orders and too slow. I would say the system worked before they implemented mobile orders, now they cant keep up.
Edit: No. I dont want to go to your website so you can fix this off the record I want you to improve your restaurant.
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