Jorge Andrade
Place is pretty clean, but what I really like is that the customer service was better than other locations. They actually Smile when they take your order.
… moreRamona
10:30 pm and these people didn’t even try to get the order right. The chick at the window is to busy gossiping and talking about stuff like just because she’s talking in Spanish nobody knows what she’s talking about. I ordered four tacos no sauce all of my tacos haf sauce. I ordered a root beer and got a Dr Pepper instead so if she would stop sitting there chit-chatting and gossiping she can get the order right but apparently their service doesn’t matter. Worst jack in box I’ve gone too!
… moreMichael Ortega
Seems jack in the box dont open at posted times thats stated… we as the customer get yelled at for pulling into the drive through 20 minutes after posted open time for disturbing them… seems like time clock fraud..
… moreCristina Sanchez
I was just at the drive thru picking up an online mobile order. It said my order would be ready by 11:10 pm, as we get to the drive thru for pick up there was a line of about 4/5 cars ahead of us. Little did we know we were going to wait in that drive thru for over 25 min. Service was so slow, that other vehicles behind us started to leave. We almost did too but my kids were hungry and the order was already paid for. I will NEVER go back there again. Its so sad, it’s supposed to fast food for a reason. I hope this improves some how because it was pretty ridiculous. Honestly we should have gone to McDonald’s across the street
… moreFelipe Anguiano
Where to begin… first of all, I have never been to a Jack in Box that had some chairs across the registers for a seating area. It’s like they know they are going to take a very long to have your food ready. As I sat there waiting for someone to be ready to take my order, I witnessed an argument between employees. No care in the world I was standing there waiting to order. After a couple of minutes I asked one of the guys if and when he has a minute, I would like to place an order. He said, okay, turned around to face the fries, waited about 30 seconds, turned again to me and pretended to greet me for the first time and said “welcome to jack in the box, may I take your order?” This was bizarre, like he needed to get his stage face on before taking my order. While waiting for my food, I began to notice the girl on the fryer touching frozen food with bare hands, no gloves, just hand to food, then tossed stuff in the fryer. I then began to observe more and realized she was also cleaning and wiping her bare hands to her blue jeans; maybe because of the frozen food; then proceeded to keep working the fryer. I kept observing and it only got worse. Girl got a new bag of fries, dropped it on the ground, picked it up then opened it. Still no gloves. The opening of the bag was not big enough so she stuck her hand inside the bag to grab a hand full of fries, again without gloves, then again tossed them in the fryer. After watching her confidently working, I decided to ask someone that seemed to be the leader of the group working about the professional food handling. I asked “I don’t work in the food industry so I don’t know what is happening but, is she supposed to not use gloves?” “Again, I don’t know about this so I am curious because I also watched her clean her hands on her pants then handle the food.” I was told “oh I don’t know, I’ll bring it up to the manager, because I don’t know; she’s the shift leader right now.” After that, I just took my food. Tossed it in the trash outside and had to leave. I am lost for words.
… moreHenrique G.D. Santos (Brazil)
jack in the box always good today we tried st temecula by Jefferson av and temecula parkway intersection great !
… moreMonte Lee
Food is ok. People who hate their lives serving you, not so much. Horrible experience tonight because of the acidyof the girl taking my order at 9:30pm July 8th 2025. Not EVEN hospitable. Sorry to bother her??
… moreSamuel J Olivares
HAPPENED TO BE NEAR THE AREA. WELL PRETTY MUCH THE SAME AS ALL OF THEM REALLY…… WAIT……. NO LET ME REFRAME AND START OVER. THIS LOCATION IS ONE OF THE FEW THAT ARE PROUD IN MAKING THEIR CHICKEN CLUB WITH SUCH PERFECTION TO THE FULLEST. THANX YOU SEÑORITAS FOR THE GREETINGS AS YOU COME IN THE DOOR AS WELL AS GREAT CUSTOMER SERVICE….. DEFINITELY COMING BACK TO THIS LOCATION WHEN NEARBY.
… moreJacob Heine
They didn’t charge me on my bank card for a while so I thought I had more room in my budget for fast food. I would have been more thrifty if I had an accurate count. At the end of the month near rent time they suddenly charged me 80$ unexpectedly. This screwed me bad. I only go there to dump my trash now.
… moreBrianah Thornton
This jack in the box makes the best milkshakes I’ve ever had!! Idk what they do different but they honestly are the best! Also whenever I have had an issue with my order, they are happy to fix it. No dirty looks or bad attitude comes from the workers here! It’s all around the best local jack in the box!!
UPDATE TO MY REVIEW: AFTER BEING A LOYAL CUSTOMER HERE, A CUSTOMER THAT LITERALLY COMES HERE MULTIPLE TIMES A WEEK AND EVERY TIME I COME I SPEND AT LEAST $20 …. IF I BRING MY KIDS ITS $60+ EACH TIME..WELL ON FRIDAY I CAME AND ORDERED MY FOOD AND DIDNT NOTICE UNTIL I WAS ALREADY HOME THAT THEY NEVER GAVE ME AND MY HUSBAND OUR MILKSHAKES, WE HAD GOTTEN OUR SODAS SO APPARENTLY IT SLIPPED OUR MINDS. I CALLED AND SPOKE TO ONE OF THE WORKERS WHO SAID SHE WOULD WRITE MY NAME DOWN AND THEY WOULD REPLACE THEM FOR ME. SO LAST NIGHT ME AND MY HUSBAND HEAD DOWN THERE FOR A MIDNIGHT MILKSHAKE (BECAUSE IM CLEARLY OBSESSED WITH THEIR MILKSHAKES), BUT WHEN WE GET THERE THE LADY INFORMS ME THE PERSON WHO TOOK MY CALL oDOWN AND TOLD ME TO COME DOWN IN THE MORNING TO TALK TO THE MANAGER….. SO THATS WHAT I DID… SO I GET THERE
TAND THE MANAGER TELLS ME I NEED TO HAVE MY RECEIPT FROM a, we CCTHE ORIGINAL PURCHASE TO “PROVE” WHAT IM SAYING. N OFF HOW IS MY RECEIPT GOING TO SHOW YOU THAT YOU GUYS DIDNT ACTUALLY GIVE ME MY MILKSHAKE IN MY ORDER???
THAT MAKES NO SENSE AT ALL! I LITERALLY USED TO THERE ALMOST EVERY MORNING ORDERING 2 LARGE CHOCOLATE MILKSHAKES!
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