karen valadez
pulled up to the drive thru… i talk like with a high toned voice so it sounds like im screaming… there’s 2 screen orders , i said hello in the first one , i realized there was no screen that the lady’s show u when u order , so i go to the second one. in the drive thru obviously you have to higher your voice so they can hear you , i said hello twice. from those 2 hellos no one replied , i said hello one more time with my high toned or shall i say “ screaming voice “ and once i said it a lady said she wasn’t going to take my order because i was screaming and being disrespectful? i asked for the manager she said she was the manager LMAO i asked her why aren’t i getting my food she said to get out her drive through because. i was screaming? i called the jack in the box i asked for the manager it was the same lady , giggling over the phone laughing saying i was screaming being rude , i asked to talk to the supervisor the person HIGHER THEN HER she hung up the phone. once i called again they didn’t answer. Just weird store in general , I’d rather and IM GOING TOO keep driving to north indio because obviously this store doesn’t do enough for their customers. I came with good intentions wanting my food. Obviously you shouldn’t even manage a store if you feel like someone is yelling at you and still can’t work with the situation Lol. How EMBARRASSING. Weak Manager. Weak Mindset. DO BETTER !!!!!!!!!!!!!!!!
… moreChris Alvarez
Worst experience ever! The drive through was a disaster The lady keep me waiting to take my order approximately 5 minutes just to order. The cashier took my order wrong and charge additional money for food that I never order!
The food was TERRIBLE the meet taste bad! My kids burger bread was hard!! My burger bread was so hard that you could break it just by a twist. The ketchup packages were so dirty like if they were recycled from the trash!
I don’t know what happen they use to be great back on the day!! By the way it just took two bites to get my kid sick!! Not coming back here sorry!
… moreMelania Atzori
I love JITB but sadly don’t have one anywhere near where I live. All the food is delicious and with a great variety to choose from my fave is the Oreo shake, no place can compare.
… moreVal Amezquita
This place is unorganized. First of all we placed order and had us wait before the window for about five min till they make our order. I understand it’s probably due to them not wanting their timer to go off. Well they gave us our food but no fork or straw. Also I requested my food no egg and when i open to eat it it has egg. Then i wonder whats the point if stopping before window so they can do my order right. The new cheese and sausage biscuit they made was cold cold cold the cheese not even melted.
… moremorena gonzalez
Went last night to order food the burgers were hard and the fried were very cold the guy incharge of the workers was so rude
… moreGabriel C
Big portions, nice service and positive attitude by cashier. Thanks.
… moreFern
This is my ultimate bacon cheese burger, it only had one half of a single bacon lol..I mean wth is up with that…long waits and you must have exact change…i would definitely go somewhere else unless you don’t mind getting cheated
… moreEliany Guillen
All the tacos had so little meat some no meat and broken also forgot to give me my burger.
I dont recommend people to go to THIS jack in the box .
Had bad experience before but thought things were going to be better.
… moreyana
This place can literally never get a full order right. You can sit at the drive through window and remind them of your order, and they’ll still leave out 2-3 things at MINIMUM. The drive through is atrocious, and its clear no one there has been properly trained.
… moreLeticia Cerda
If I could give it zero stars I would. What gives you the right to laugh at your customers faces and making them feel uncomfortable. Team Leader Eduardo was extremely rude laughing at my mother’s face and making her friend uncomfortable as well. The rest of the workers doing nothing. Unbelievable if this is how you run your store you should be ashamed.
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