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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 721 E San Ysidro Blvd, San Diego, CA 92173
Phone: (619) 428-4679
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Jack in the Box
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San Diego-based Jack in the Box closing up to 200 locations
The fast-food restaurant chain will soon close as many as 200 underperforming restaurants. The move is part of Jack in the Box’s “Jack on …
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Reviews
Kim Tomaska
The staff here is wonderful. The gentleman cashier was very friendly and really make a positive impression. The jack in the box cheeseburger I had was excellent. Fresh vegetables and a good meat patty on the burger made it really stand out as a good quality burger. Wayyyyu better than McDonald’s.
… moreDaalJett
Well I wanted to report something good because I’m a huge fan of this clown
My last order was completely messed up and I had to go order from the other clown to provide the food for the people that I was taking food to
I put a really bad review and Jack in the Box reached out and refunded me my money
Yay Jack in the Box good job
So I went back to this location because I live in Mexico and there are no Jack in the boxes in Mexico and this one’s the closest one to crossing the border so the best chance I have of getting the food to where I’m going while it’s still hot
But the app didn’t work properly
The location wasn’t accepting cards only cash
And the supervisor who was left in charge of the whole location said she’s only a supervisor and doesn’t know how to use the app and it’s not her job to help me order…
I asked her if she thought it would be appropriate that they made sure that there was always somebody at the store who could help people with questions about the app
You know maybe assign a few people to learn the app (buy a few people I mean everybody because everybody should know how to help people order from Jack in The Box that works at Jack in The Box.)
But she got obnoxious and rude and insulting and instead of agreeing that somebody at the store should be able to help somebody learn how to use the app if necessary she told me it’s not her job to help me order or to know how to use the app
So I just took my food, that was made improperly but no way for me to know that until I cross into another country and get to the location where the little kids are going to eat it open it up and discover that it in fact has mayonnaise on it when they’re allergic to mayonnaise and I told them no mayonnaise
No onions but they put onions
Extra pickles but they chose not to put any pickles on one and only one pickle on the other
And then instead of giving us a packet of curly fries and a packet of mini tacos for each of the combos they just gave us a whole bunch of fries for everything two packs of fries per combo no mini tacos in any of the bags
If you don’t want to sell the $6 meal deal including a sandwich and two sides and a drink, supposedly of your choice, that’s the customer is actually not the people that work at Jack in the box’s choice, but I digress, if you don’t want to do the deal then don’t offer it!
I’m sure you can tell him the photos that there is mayonnaise onions and ketchup on hamburgers that aren’t supposed to have any of those and I don’t see any pickles do you
… moreMy last order was completely messed up and I had to go order from the other clown to provide the food for the people that I was taking food to
I put a really bad review and Jack in the Box reached out and refunded me my money
Yay Jack in the Box good job
So I went back to this location because I live in Mexico and there are no Jack in the boxes in Mexico and this one’s the closest one to crossing the border so the best chance I have of getting the food to where I’m going while it’s still hot
But the app didn’t work properly
The location wasn’t accepting cards only cash
And the supervisor who was left in charge of the whole location said she’s only a supervisor and doesn’t know how to use the app and it’s not her job to help me order…
I asked her if she thought it would be appropriate that they made sure that there was always somebody at the store who could help people with questions about the app
You know maybe assign a few people to learn the app (buy a few people I mean everybody because everybody should know how to help people order from Jack in The Box that works at Jack in The Box.)
But she got obnoxious and rude and insulting and instead of agreeing that somebody at the store should be able to help somebody learn how to use the app if necessary she told me it’s not her job to help me order or to know how to use the app
So I just took my food, that was made improperly but no way for me to know that until I cross into another country and get to the location where the little kids are going to eat it open it up and discover that it in fact has mayonnaise on it when they’re allergic to mayonnaise and I told them no mayonnaise
No onions but they put onions
Extra pickles but they chose not to put any pickles on one and only one pickle on the other
And then instead of giving us a packet of curly fries and a packet of mini tacos for each of the combos they just gave us a whole bunch of fries for everything two packs of fries per combo no mini tacos in any of the bags
If you don’t want to sell the $6 meal deal including a sandwich and two sides and a drink, supposedly of your choice, that’s the customer is actually not the people that work at Jack in the box’s choice, but I digress, if you don’t want to do the deal then don’t offer it!
I’m sure you can tell him the photos that there is mayonnaise onions and ketchup on hamburgers that aren’t supposed to have any of those and I don’t see any pickles do you
Table 4 One
This is definitely the most stressful location out of any local JIB. Manage your expectations and always check your bags before leaving. They gave me the wrong toppings for my salad. They only had one cashier open. It took a while for my order. The food was fresh and good. Bring your patience when coming here.
… moreJulian Caraveo
I went back in October and there was a lot of trash outside ( a lot of it was cigarettes) and a lot of flies around the area. I can see that many other people have had other similar experiences with the atmosphere of the place being terrible. Although when I saw it yesterday the area was a lot cleaner than previously outside. Please keep it like that. No flies or cigarettes/ trash littered outside.
… moreGilberto Castro
I have gone here for many years. But recently they have force customers to order on a screen,(they have only one available).
Today I asked a employee if I can order at the counter. He said they are only taking orders thru the screen. I asked them to help me because I am seventy and have some handicaps. He said to try if not he would help me to order on the screen. With more people in line for the screen I decided to ask the manager a older Mexican lady. First she said yes. Then the other Hispanic male told her in Spanish “Ya le dije que tiene que hacerlo en la pantalla” so she told me I had to do it on the screen.
I left the Restaurant and went to Carl’s Junior, I will surest that people Redding this try another fast food place.
To the restaurant I would suggest Put more screens to order.
… moreToday I asked a employee if I can order at the counter. He said they are only taking orders thru the screen. I asked them to help me because I am seventy and have some handicaps. He said to try if not he would help me to order on the screen. With more people in line for the screen I decided to ask the manager a older Mexican lady. First she said yes. Then the other Hispanic male told her in Spanish “Ya le dije que tiene que hacerlo en la pantalla” so she told me I had to do it on the screen.
I left the Restaurant and went to Carl’s Junior, I will surest that people Redding this try another fast food place.
To the restaurant I would suggest Put more screens to order.
Regulo Salazar
Due the proximity with border , you will see some unusual things , like no lotteeing signals , restroom it’s only for customers and even if you buy food there the signs state that could stay maximum 10 mins.
It’s a regular fast food , restaurant don’t have a good illumination system , feels dark and dirty in a shady town area.
For the parking lot you need to cross the railroad with not real signal for impaired, so be careful.
… moreIt’s a regular fast food , restaurant don’t have a good illumination system , feels dark and dirty in a shady town area.
For the parking lot you need to cross the railroad with not real signal for impaired, so be careful.
M AD M AX
Please, avoid this jack. Worst customer service. Doesn’t clean tables. I asked for the bathroom code and was rudely yielding to be a customer when I informed I ordered through the app. I had to show proof of purchase through email, app and my name. I wasn’t picking up the food yet all I asked was the code for the restroom to wash my hands. Was directed to the guard to show proof again and to let me in the bathroom. Not even the airport jail or any other worst place has this shitty service for just the restroom. This hack needs to close and move on. Been getting worst since 5 years ago.
… moreAbed Deeb
Im really shock from what happened with me there
A security can give orders as a manager and the workers listen to him
I want to use the restroom and I surprise is telling me if you wanna use the restroom you have to buy something and he wanna see the receipt and my problem with them that what they are doing there is illegal taking advantage from people and also he don’t let me just park until i use the restroom so bad and I record all what happened and if the owner didn’t fire the security and the lady that work at the cashier i will share this and let the people see how much dirty this place
… moreA security can give orders as a manager and the workers listen to him
I want to use the restroom and I surprise is telling me if you wanna use the restroom you have to buy something and he wanna see the receipt and my problem with them that what they are doing there is illegal taking advantage from people and also he don’t let me just park until i use the restroom so bad and I record all what happened and if the owner didn’t fire the security and the lady that work at the cashier i will share this and let the people see how much dirty this place
Mayra Martinez
We stopped by because we needed to use the restroom. Turns out there’s a guy officer securing who uses the restroom. Apparently you have to buy first in order to go potty. So we went to purchase something. My friend asks what do you guys have for desserts and the cashier replies whatever is up on the wall -i was like oh no you didn’t if you don’t like your job then leave it because as for customer service this cashier lacks it very much. Service and atmosphere there should be a zero there. Oh and the restroom did not have no seat covers at all. They don’t even provide it because it didn’t even have the cardboard as if it was finished. So yeah never again will I visit.
… moreMister GuGle
On my way into Tijuana I Always stop by for a burger or tiny tacos or even crunchy chicken wraps
… more