Melaney
I had a really disappointing experience at the Jack in the Box drive-thru at night recently. My boyfriend and I ordered about five or six items, and everything seemed correct on the screen when we placed the order. However, when we picked up our food, we only got one single item after a really long wait. We realized this after leaving, so we had to return.
Because it was nighttime, the lobby was closed, so we knocked on the door rather than waiting through the long drive-thru line again. The same employee who gave us our food answered and told us we were “rude” for not going back through the drive-thru. We explained we just needed our correct order and even showed the receipt, but he made us wait another 20 minutes and then basically ignored us. We never got a refund or the rest of our food. He just stayed on his phone and wouldn’t respond.
Overall, it was a really frustrating and unprofessional experience at night, and I hope management can address it for future customers.
This happened Friday November 28th @ 12:30am
… moreLaTrina Davis (GiGi)
I have been trying to reach this location since 1 o’clock this afternoon. After discovering, they put the wrong wraps in myself and a co-worker’s bag. I do not live the way that Jack in the box is as far as direction and I am trying to get clarity why you might mishap since earlier today, I would appreciate response and correction to this matter. Thank you warmly LaTrina
… moreTable 4 One
This is perfectly located and close to many walkable shopping locations. The service was friendly and fast. The food came out hot and delicious. This place is small. It can acomódate groups of 4. The only negative is this location feels rundown and old. It was clean but many of the chairs had rust and the wood venir was peeling off and had mis match chairs. I will recommend this location and will be coming here again. Owners please give this location some love and update the furniture. Thank you.
… moreJoanna Gomez
I just went through drive through I ordered 1 jr chicken sandwich 1 jr jumbo jack 1 chicken strip meal and 1 large French fries and 6 tacos I paid $30 dollars food was so disgusting I asked for everything fresh and crispy French fries and I did not get that all I got was stale food when I called to complain they never answered the phone they need more responsable workers and not workers that are just standing around talking to each other and to top it off I asked for my combo large and got regular size I’m very disappointed i threw all the food away cause my kids didn’t even wanna eat it because how disgusting the food was
… moreNate Olson
This is the worst place to get food it is disgusting is still a taste old the food the hamburger is not cooked well chicken nuggets taste really stale drinks are gross are not fresh they take at least between 20 to 30 minutes just to give you a still gross food that you pay so much money so that I could just taste really nasty I do not recommend coming to this Jack in the box corporate needs to get involved and see what is going on with their food why it’s not prepped fresh or at least have some taste to it
… moreNesha Bradley
THIS PLACE NEEDS RO BE SHUT DOWN JACK IN THE BOX YOU SHOULD BE ASHAMED OF YOUR SELF GIVING CUSTOMERS OLD BURGER PATTIES THAT JUST BEEN SITTING IN THE HEATING TRAY WE SPEND OUR HARD EARNED MONEY TO PAY FOR OLD FOOD AND NOT Hot FRESH BURGERS ????? HARD COLD FRIES ??? EITHER FIND BETTER EMPLOYEES THAT ENJOY THEY JOB AND WANT TO SEE CUSTOMERS HAPPY WITH FRESH FOOD OR JUST SHUT THE WHOLE BUSINESS DOWN BECAUSE EVEEY OTHER FAST FOOD SERVES THEY FOOD HOT AND FRESH NO MATTER WHAT TIME IT IS I Shouldn’t BE COMING THERE AT 3 AM AND TO GET A COLD BURGER AND OLD FRIES FROM THE BOTTOM OF THE BARREL RUINED MY WHOLE A-PETITE IF THAT WAS RHE CASE I WOULD’VE JUST WENT IN MY FREEZER AND ATE GROUND BEEF RAW DO BETTER I WANT THIS RESOLVED
… moreR R.
We waited for over an hour for our food even though I ordered in advance. You would think the food would be hot? Maybe even warm? no everything from the fries, burger and chicken was cold and stale! Ridiculous and unacceptable. Corporate needs to fire the manager and retrain the staff that’ll solve the problem immediately.
… moreBaby Boo
Most people who put a good review is because they are friends of the employees. This place is disgusting, they don’t even use gloves, leaders use there phone while making a hamburger. They don’t even check in what is past due, the coffee is always bad because they don’t use new coffee, listen to the reviews that are one star. I agree with the other customer that he got sick from here. If they do that when people don’t see I can’t imagine what they can do if employees get upset with customers.
… moreSpray Man
Ok I came on my lunch break so I can’t just waist time to go back and wait to correct this issue. So I ordered and was charged for 2 cluck deluxe combos 7.99 plus tax each they gave me 2 regular cluck combos 599 plus tax I was over charged and didn’t get what I ordered or what I was charged for I paid almost 18 bucks for some small dry chicken sandwiches go to Popeyes if you want a real chicken sandwich that won’t cost you a arm and leg
… moretopher thunert
Best service I’ve ever had at a jack!!!!
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