Rudy Castillo
Yes Jack in the Box definitely a great hit especially the location in Harlingen on 77 Sunshine Strip. The food is always excellent I mean the manager is on point the burgers are always fresh and juicy U definitely have to go everything is to perfection at this location the fries the tacos everything …
… moreMario Vasquez
Ordered $30 worth of food in the drive-thru. When I got home I noticed one of the burgers was missing the meat. I attempted to call the restaurant MANY times but did not get an answer. I drove back with the ENTIRE order and walked into the lobby. The guy working the register seemed disoriented and confused when I told him the issue. He reaches into the bags to find the messed up burger. I show him the meatless bun and he goes to the side to talk to someone. He comes back and tells me he’ll put a patty in the bun for me. I firmly but respectfully tell him that won’t make it right. I have to make the drive back.. wasting my time and gas. I shouldn’t have to eat cold food due to their mistake. He finally offered to remake the entire order. I then waited approximately half an hour for food that didn’t even taste fresh. . While I waited, no manager came to apologize or offer to remedy the situation. I called the restaurant while inside and couldn’t hear a phone ring. This place needs proper management and to fix the issue with the phone. I hope the owner sees this.
… moreMiatha Pizana
12•1•24 idk what happened to all Jack in the boxes you have gotten way over priced for a funky tasting meat. It really isn’t what it use to be, maybe presintation is fair but the taste is not there. Either to oily, overheated but freshness is a huge Flop NO! Was dissapointed i guess I’ll keep out of all Jack in box it dont recomend it at all. Jack in box yall need to get it together. Also your sourdough is definitely not the same taste like a squashed toast bread no flavor and dried just a bad sammich they use to be so good now it’s like everything is just slapped in the bun and nit even moist all dried. And your prices are definitely not worth the serving nor the taste. Sheesh!
… moreAlan Freeman
I don’t know I love their little mini tacos. They were a great treat for a drive-thru as I was traveling 3 hours to get somewhere
… moreAnnjeri Skarboszewski
Worse Jack in the box I’ve ever been. The lady in the drive thru, never took my order. When I pulled up to the window, she told me she was busy. The food took over 20 minutes, which beats the purpose of fast food. They’re attitude was despicable. One of the employees engaged in an argument with another customer, and when the customer requested a refund and to speak to the manager, she refunded the money but told him manager Jesse was too busy. When the customer left, she was heard bad-mouthing the customer using foul language. UNACCEPTABLE Mr. Jesse. It felt like the “prisoners were running the prison”. Medicare customer service at best.
… moreLuke Thompson
It was ok. Food was hot and fries were fresh. Had to ask for ketchup packs and napkins though.
… moreRa Ra
Bread wasn’t even toasted frys were cold got a munchi meal with no tacos and still gave me tacos
… moreRoxSann Mascorro
The service was amazing, the manager offered so many diffent choices and was really patient because I wasn’t sure on what to get he coved breakfast dinner and a breakfast/lunch combo it helped me out a lot, the food came out fast and fresh and was delicious they weren’t greedy with their condiments like most places and the staff & environment was very pleasant, the store was really clean also. If I’m ever in the area again I’m definitely coming back ☺️
… moreLisa Mendoza
I ordered a #3 combo through drive thru and when I got home and started eating, my fries were super cold- not the kind of cold that the fries were old but I mean COLD as in frozen UN COOKED fries , I’ve tried to call multiple times and they don’t answer .
… moreEli Zavala
It is a really nice jack in the box. The layout of the restaurant is pleasant. I went on a saturday night, maybe around 9pm. Well, must have been homeless hour because there where a lot of homeless that entered as we were wrapping up our outing for dinner. My son and I. Not so bothersome, but, they kept bothering us. We just wanted to eat in peace not make new friends. Other than that, the service was excellent, order was in a timely manner, store was clean and food was good. I would recommend this place to eat, just do not know what hours would be best. This section of town has lots of homeless is what my son informed me.
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