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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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Jack in the Box. OPEN TODAY UNTIL 04:00 AM. 13620 Highway 6 Santa Fe, TX 77517.
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Jack in the Box, 13620 Highway 6, Santa Fe, TX 77517, US
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Reviews
Ikiru Ronin
I don’t know what’s colder—the food or the customer service at this Jack in the Box. Walking in felt like stepping into an invisibility cloak. Not a single employee acknowledged me. No “Hi.” No “We’ll be right with you”, Just looked right through me and turned away.
And when I left? Silence again. No “Thank you.” No “Have a good day.” Just the same blank stares and indifference. Customer service 101: acknowledge the human being standing in front of you. It costs nothing and makes a world of difference.
If the goal is to make customers feel unwelcome and inconvenient, mission accomplished. There are plenty of places that actually appreciate business—I’d suggest trying one of those instead.
… moreAnd when I left? Silence again. No “Thank you.” No “Have a good day.” Just the same blank stares and indifference. Customer service 101: acknowledge the human being standing in front of you. It costs nothing and makes a world of difference.
If the goal is to make customers feel unwelcome and inconvenient, mission accomplished. There are plenty of places that actually appreciate business—I’d suggest trying one of those instead.
John Alford
Wanted a number 4 they said could not so it only the smaker ordered loaded mini tacos for regular and rude not happy at all about my visit did not even offer any discount I should have went to Whataburger I would have got what I wanted there
… moreChristina
Its gross and they sold me an old crisp supreme croissant. It made me sick almost immediately after eating and they turn the phones off at night so you can call in to ask for it to be fixed. I wouldn’t go back .
… moreJenna Lambright
First of all, if the lobby is closed, then lock the door. Second of all, if the lobby is closed, your Google should reflect that versus 12:00 a.m. Third, it is diabolical to embarrass someone by raising your voice in front of everyone else in the store to tell me that I have to go sit in the Drive-Thru line to wait on a bag that’s sitting right in front of me less than two feet away, when you have eight vehicles in the Drive-Thru and I ordered my food 20 minutes prior. Not that you guys care though, it isn’t your money or your business. Terrible experience. Thank you to the worker who seemed to be embarrassed for me and handed me the food that was sitting right there, if my arm was a foot longer I would have been able to reach it. The older lady raising her voice could have spent the 3 minutes arguing about being closed by just handing me my bag. I have now been sitting outside of the front door for 10 minutes to leave this beautiful review, and they still have not locked the lobby. I have never been so embarrassed.
… moreMorgan F
The Jack in the box in Santa Fe has gone WAY down! This used to be a reliable place to enjoy your food. Now they are constantly running out of food, service takes forever and the staff is rude. I ordered a teriyaki bowl and i waited forever to get to the window just for the girl to tell me “we don’t got any rice”. I asked for 2 tacos she said “we don’t got tacos”. Since this is a jack in the box inconvenience you think she’d be nice about it. This place constantly disappoints me. When they actually have food it’s made wrong and just gross. This place NEEDS new management or something.
… moreRick Goodheart
I used the drive through for my order, I drove all the way home and discovered that my order was incomplete. I had to drive all the way back to the location and explained my frustration. She completed my order, dropped it in a bag and just said “sorry about that!” She offered no compensation for my trouble, not even a cup of water. The customer service seemed very unprofessional, I can certainly find somewhere else to spend my cash….
… moreKayle Green
I ordered food from Jack-in-the-Box and there was caterpillars in my lettuce. When I contacted the manager at Jack-in-the-Box she said that there was nothing that they could do about it because they know that they clean their lettuce. Refused to do anything about it. said that they would give me another chicken sandwich but why would I want another one when my first one had bugs.
… moreBritnie Williams
I ordered 16 tacos and was told to pull around to wait. When I got my food the tacos were cold, none of them had taco sauce, and half of them had no cheese. And all of them were overfilled with lettuce, cold, and had hardly any meat. I guess they overfilled them with lettuce thinking I wouldn’t notice the lack of meat, cheese, and taco sauce.
… moreBrandie Yates
Nice clean dinning and restrooms. Very nice employees. Great customer service. Great drink selection. Not very expensive. Easy location to find from the road
… morebilly henderson
I ordered garlicz Parmesan wings and they were dry. I bought these in the morning and save for lunch. But they was wrong so I missed lunch and expected to return to get what I ordered. I went back after work to return the untouched wrong order and was denied replacement and was told I have to talk to morning manager. 24hrs. Later . I went back later on same shift I bought them from with the intentions the guy I ordered from we be on shift. He wasn’t and they was advised to tell me to see morning manager and don’t give me nothing. This isn’t fair at all and I don’t know how the could treat a good customer this way
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