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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Address and Contact Information
Address: 1290 William D Tate Ave, Grapevine, TX 76051
Phone: (817) 481-6493
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Jack In The Box – Grapevine, Texas
Jack In The Box · 1290 William D. Tate Ave. Grapevine, TX 76051 · (817) 481-6493. Map. Get Directions. Amenities. Restaurants: General. General. Hours of …
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Reviews
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Stoped in October 19, 2015.for breakfast
Service was a.bit slow, But they only had two people working at the time.
The food quality was good and the taste was good . The location seemed clean during y visit..
The coke machine in the lobby was out of ice and extremely finicky on its operation and dispensing drinks.
The screen keeps freezing up..
Prices a bit much for fast food, but it’s a nice variety of meals options…
I’ll be back.
… moreService was a.bit slow, But they only had two people working at the time.
The food quality was good and the taste was good . The location seemed clean during y visit..
The coke machine in the lobby was out of ice and extremely finicky on its operation and dispensing drinks.
The screen keeps freezing up..
Prices a bit much for fast food, but it’s a nice variety of meals options…
I’ll be back.
Kyle
They’re trying to inconvenience me by insisting I bring back all the food I bought, even after the manager, Adrian, admitted the staff didn’t clean the grill properly. Thank God my child checked his food before eating it. I wasn’t that lucky because I like my food hot — even though mine was burnt. after seeing the picture my son send, I’m now sick to my stomach!
I bought breakfast for the teenagers before dropping them off at work, and I’m at work myself. This whole situation is completely unreasonable. The manager was the absolute worst!
… moreI bought breakfast for the teenagers before dropping them off at work, and I’m at work myself. This whole situation is completely unreasonable. The manager was the absolute worst!
Gabriel Silva
WARNING!!! DO NOT EAT HERE! I stopped here for breakfast and the egg in the sandwich was GREEN!!!! I noticed after a few bites and thought, okay I didn’t order jalapeño nor do I taste jalapeño. Upon inspection, it was rotten! I rushed back to the location and asked for a refund. She looked at it and said “OK! I’ll refund you your money back”. Didn’t refund me for the combo but just the rotten sandwich. Didn’t apologize! Didn’t offer any compensation or anything! I guess it happens so often that she didn’t even flinch. I WILL NEVER COME BACK TO THIS LOCATION AGAIN! IF YOU ARE READING THIS, PLEASE CHECK YOUR FOOD WHEN EATING HERE!
… moreRhee Kelley
I was leaving dollar tree and placed my order online, it’s in the same parking lot…..so i would definitely be there way before 7-9min. I ordered two breakfast tacos with no sauce, Curly fries An order of churros and a mocha coffee drink. I was there within like 2 min. My fries were stale and cold And I must have been the bottom of the fry bag because all of my fries were little pieces. Both my tacos had sauce on them and my churros are stale and hard. Im so disappointed…I had been craving those tacos all day and finally I get a moment to get food when I go to the tree for work and damn, If that wasn’t the worst JIB meal I’ve had in a REALLY long time…
… moreRuth Garcia
2 of my burgers were raw, I went to tell her and she gave me attitude. Then she got 4 of our orders wrong, we went back and told her and she gave us attitude saying we ordered something else when we know what we ordered and we stood up there for 10 minutes telling her how we wanted it and kept giving us attitude. Then she forgot our sweets as well. She was very rude, will not be coming back again.
… moreChanda Yim
Placed/paid an online order. Get to the drive thru and the female worker there told me they didn’t get my order. After minutes of back and forth, she just kept disappearing to reappear and tell me they didn’t get it. Kept asking if I was at the right location, if I paid for it, and was it for today. After I showed her the app with the order and my email receipt. She even took a picture of my email which I was not OK with. I ask if I can just place /pay for another order and I’ll deal with the app for a refund. She refused saying she didn’t get the order. No matter how many times I ask for a new order or a refund, she refused. It’s not about the $, it’s about the lack of customer service even after I suggest i place a new order with her.
… moreJai Carena
If I could give zero stars, I would. I visited on August 10, 2025, between 8:30–8:40 AM and had one of the worst fast-food experiences I’ve ever encountered. From the moment I walked in, there was no greeting or acknowledgment. When I asked the manager what deals they had, he rudely told me, “The deals are on the window,” with no courtesy or effort to help.
I ordered a deal meal and asked for a cup of water. He didn’t tell me my total, didn’t provide a lid or straw, and just handed me a plain plastic cup. When I checked my food, the fries were heavily overcooked. I politely asked for a replacement, but the manager refused, claiming they were “fresh.” When I asked for a refund, he refused again.
Even Jack in the Box’s own information online says refunds are given when food or service is unsatisfactory — but this manager clearly chose not to follow that. In my opinion, his attitude was nasty and unprofessional, and he showed zero interest in making the situation right.
This location has a serious problem with customer service and management attitude. If you value basic courtesy, quality food, and fair treatment, I recommend avoiding this Jack in the Box entirely.
… moreI ordered a deal meal and asked for a cup of water. He didn’t tell me my total, didn’t provide a lid or straw, and just handed me a plain plastic cup. When I checked my food, the fries were heavily overcooked. I politely asked for a replacement, but the manager refused, claiming they were “fresh.” When I asked for a refund, he refused again.
Even Jack in the Box’s own information online says refunds are given when food or service is unsatisfactory — but this manager clearly chose not to follow that. In my opinion, his attitude was nasty and unprofessional, and he showed zero interest in making the situation right.
This location has a serious problem with customer service and management attitude. If you value basic courtesy, quality food, and fair treatment, I recommend avoiding this Jack in the Box entirely.
Shawn Collections
I am very, very frustrated with the customer service I received at this Jack in the Box. The drive-thru worker is always rushing people to order, barely giving you a chance to speak, and on top of that they were on the phone with a headset the whole time. I specifically asked for everything to be made fresh, and when I got my food it was clearly not fresh at all. It’s disappointing to take the time to ask for something and still get poor quality food and rushed, careless service. Definitely a terrible experience.
… morecrystal young
If i could’ve given only half a star would’ve done that instead! When I ordered my supreme croissant at 3:40ish A.M. I asked for my ham to be well done. When I got my food I checked out cuz usually drive away to see that the ham is barely heated and NOT cooked! So i said something politely about it not being well done. They took it back and barely heated the ham to barely slightly brown it just a lil after i said it makes me nauseous if it’s not well done! Then the manager insulted me like i didn’t request it well done when I placed my order! So wasted trip and money on lunch break with jackinthebox around 3:30 in the morning! NEXT TIME WHATABURGER! Maybe a lil more wait but food is what you ask for!!!!!!! Could only eat a couple bites just doesn’t taste right unless ham is actually cooked! Lesson learned! Come on its not that difficult of a job to cook some ham! And when i bit into my hashbrown it tasted and felt like it was sitting under heating lamp for hours!
… moreSusan Moon
Skip it. The fries they give you will be old and rubbery, they’ve been sitting there a while. Disgusting. Never going back. And their drinks all taste bad too.
… more